1 - Technical Evaluation Criteria - Incubators.pdf

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Maintenance and Repair Service on Government-Owned Incubators and Shakers
Solicitation number
75N96022Q00042
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This solicitation requests quotations for preventative maintenance and repair services for government-owned incubators and shakers located at the National Institute of Environmental Health Sciences. The anticipated requirements contract has a firm fixed price and five-year period from the date of award. Quotations are due by March 11, 2022 at 3:00 PM EST and should be submitted to the Contract Specialist. Evaluation criteria include the offeror's approach, personnel, facilities and equipment, and past performance as demonstrated by two references for similar equipment maintenance and repair in the last five years.

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Technical Evaluation Criteria

A. Approach

a. Offeror should document capabilities and procedures to include:

i. Establishment and maintenance of a preventive maintenance schedule for all covered instruments

ii. Preventive maintenance and instrument repair program

iii. Service call placement, and response procedure

iv. Geographic proximity and/or other asset that will ensure timely response

v. 24/365 technical availability

vi. Instrument-specific experience and capability

vii. Repair part availability

viii. Maintenance of a history file on all services performed

ix. Service and summary reports

x. Quality assurance system to ensure that services conform to the requirements

B. Personnel

a. Offerors should demonstrate experience, qualifications, and availability of the proposed personnel to include detailed resumes, relevant proof of training in regards to equipment types and manufacturers, as well as a description of previous experience with and sound performance of projects of similar complexity:

i. Offerors should demonstrate experience, qualifications, and availability of the proposed personnel appointed to this contract effort to fulfill the administrative requirements for successful contract monitoring and reporting.

ii. The technical personnel proposed to perform on this contract should be trained and experienced with demonstrated ability to maintain the types of instruments listed in attachment I and preparation of service reports.

C. Facilities and Equipment

a. Offeror should demonstrate availability of specialized tools, test equipment, parts meeting or exceeding OEM standards, supplies, and equipment resources sufficient to perform this contract effort.

D. Past Performance

a. Response must include two (2) references that demonstrate experience in providing maintenance and repairs for similar equipment for the last five (5) years.

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