1 - SOW_241114.pdf

NIH/OD/OLAO/OA

Statement of Work (SOW) Office of Acquisitions

11/13/2024

This document gives the outline of Statement of Work. Tailor this document in accordance to your needs.

Statement of Work (Template)

TABLE OF CONTENTS

1.0 Introduction 2

1.1 Background 2

1.2 Scope 2

1.3 Objectives 2

2.0 Requirements 3

2.1 Tasks 3

2.2 Deliverables 3

2.3 Schedule 4

2.4 Assumptions 4

3.0 Government Furnished Property 4

4.0 Security Requirements 4

The following outline provides a template for development of your individual SOW and can be tailored to meet your individual needs.

1.0 INTRODUCTION/OVERVIEW

This project is to provide a service contract for the two SPTlabtech Mosquito robots that reside in the Structural Biology Core and are a resource for all employee’s performing crystallization trials.

1.1 BACKGROUND

The Mosquito robots in the Structural Biology Core are used by all scientist at the institute that are performing crystallization experiments. These are the single most important pieces of equipment in the core. They allow for high throughput crystallization experiments using nanoliter size drops increasing the number of conditions we can screen using the smallest amount of precious sample. Maintaining this equipment in a functional well calibrated state is critical to the success of all NIEHS scientists performing crystallization trials.

1.2 SCOPE

We expect under this contract for the equipment to be serviced in a timely manner and in a well calibrated state that allows us to perform our experiments for the coming year(years when including option years).

1.3 OBJECTIVES

The objective of this contract is to maintain the equipment in an operational mode so that experiments can be performed at anytime 24hrs/7 days a week by NIEHS scientist who are performing crystallization trials.

2.0 REQUIREMENTS

The service contract should provide for:

1) 4 working hour response time to inquiries

2) Onsite repairs within 2 working days

3) 1 annual preventative maintenance visit

4) Unlimited email/phone assistance and remote support

5) Software updates

6) Replacement parts

7) Labor and call out charges

2.1 TASKS

The task to be performed each year will be a annual on-site preventative maintenance which will include calibration, cleaning and updating of software. In addition, task such as service visits and remote assistance will be provided on an as needed bases to troubleshoot and fix problems arising with instrument failure.

1) Annual preventative maintenance including calibration and cleaning

2) On-site repair

2.2 DELIVERABLES

Contractor must perform annual preventative maintenance including calibration, cleaning and software maintenance on at least a yearly basis. Contractor must also provide parts, labor and assistance to return broken system into working order within the stated amounts of time.

Acceptable criteria should include the equipment being calibrated and working such that it can meet the stated metrics of its capacities.

2.3 SCHEDULE

The period of performance for the first year are:

For system number PB1720 1/1/2025 – 12/31/2025

For system number PB4190 9/25/2025-12/31/2025

Second option year:

Both systems 1/1/2026-12/31/2026

Third option year:

Both systems 1/1/2027-12/31/2027

Fourth option year:

1/1/2028-12/31/2028

Previous years’ service will be evaluated between each request to purchase the following years option year on this contract

2.4 ASSUMPTIONS

Assumptions are that the contractor will be capable of supplying the parts and expertise in a timely manner to perform maintenance and repairs of the Mosquito robotic systems.

3.0 GOVERNMENT FURNISHED PROPERTY

There will be no government property required by the contractor required to perform the service on this instrument.

4.0 SECURITY REQUIREMENTS

There are no special security requirements for this contract. Service engineers will be required to meet the same requirements of any visitor to NIEHS.

Refer to - http://www.hhs.gov/asfr/ogapa/acquisition/policies/hspd12-contract-guide- 102707.html http://www.hhs.gov/asfr/ogapa/acquisition/policies/hspd12-contract-guide-102707.html http://www.hhs.gov/asfr/ogapa/acquisition/policies/hspd12-contract-guide-102707.html