1-PD 1.0 RFP 26-008 Health and Pharmacy Benefits.pdf
PDF 255 KB Posted
- Attached to
- Health and Pharmacy Benefits
- Solicitation number
- RFP 26-008
- Issued by
- Williamson County, San Antonio City, Texas
About this file
Summary
This is a Request for Proposal (RFP) issued by the City of Round Rock, Texas Purchasing Division for Employee Health and Pharmacy Benefits (Solicitation Number 26-008). The City seeks proposals from firms experienced in providing health benefits and prescription drug claims services for approximately 2,400 active employees, retirees, and dependents currently enrolled in the benefit plans. The City currently outsources these services to United Healthcare as a Third-Party Administrator and operates within a self-insured medical and dental benefit program. Respondents may submit proposals for Third Party Administration Services for Self-Insured Medical Benefits, Prescription Drug Claims Administration (preferably bundled with medical administration), or both. The solicitation was released on April 17, 2026, with questions due by April 28, 2026, at 3:00 PM CST. City responses to questions are expected by May 1, 2026, at 5:00 PM CST, and proposals are due by May 19, 2026, at 3:00 PM CST via the City's electronic bidding platform, Bonfire. The agreement will commence January 1, 2027, and consist of three consecutive twelve-month periods with fixed fees either by rate or percentage, with an optional alternative of a one-year agreement with ongoing rate renewal options. Two optional two-year renewal periods may be granted if both parties agree in writing prior to expiration of the current term.
Pricing must be submitted as a fixed cost for all work, including incidental costs, labor, overhead charges, payroll expenses, equipment acquisition and maintenance, insurance, and risk management, with all benefits quoted net of commissions. The City currently operates as a self-insured plan with two one-rate programs for participating employees and retirees, consisting of two PPO medical plan levels with in-network and out-of-network coverage options. Respondents must meet minimum qualifications including being firms, corporations, individuals, or partnerships normally engaged in providing employee benefits with adequate organization, facilities, equipment, financial capability, and personnel; providing audited financial statements upon request; disclosing all litigation within the last three years; and maintaining a home office inside the United States with regional representation within 120 miles of the City. The evaluation will be weighted as follows: Account Management/Local Support (20 points), Benefit Administration Platform (20 points), Communication Support (10 points), Company Work Experience and Personnel (10 points), and Cost (40 points), for a maximum of 100 points. The City reserves the right to award to a single respondent, split the award among multiple respondents, or pursue alternative methods for providing the requirements.
View the file
Other files
Show all 14
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
City of Round Rock, Texas Purchasing Division 221 East Main Street
Round Rock, Texas 78664-5299 www.roundrocktexas.gov
REQUEST FOR PROPOSAL (RFP)
EMPLOYEE HEALTH AND PHARMACY BENEFITS
SOLICITATION NUMBER 26-008
APRIL 2026
http://www.roundrocktexas.gov/
City of Round Rock Employee Health and Pharmacy Benefits RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
EMPLOYEE HEALTH AND PHARMACY BENEFITS
PART I
GENERAL REQUIREMENTS
1. PURPOSE: The City of Round Rock, herein after “the City” seeks proposals from firms experienced in providing health benefits and prescription drug claims services. Successful Respondent shall also provide enhanced program recommendations, options, and alternatives, as available, through internal or external sources (i.e., enhanced offering or third-party agreements).
The City currently outsources health and prescription drug claims benefit administration services to United Healthcare, a Third-Party Administrator (TPA) for all employees and retirees. The City operates within a self-insured medical and dental benefit program that provides benefits to its employees and dependents. In 2026 the City currently has approximately 2400 active employees, retirees, and dependents enrolled in the benefit plans.
The City operates on a fiscal year beginning October 1st through September 30th. The City’s benefits plan year is January 1st through December 31st. Open Enrollment for benefits is October of each year.
2. TABLE OF CONTENTS:
3. SCHEDULE OF EVENTS: It is the City’s intention to follow the solicitation timeline below.
EVENT DATE
Solicitation released April 17th, 2026
Deadline for submission of questions April 28th, 2026 @ 3:00 PM, CST
City responses to questions or addendums Approx May 1st, 2026 @ 5:00 PM, CST
Deadline for submission of responses May 19th, 2026 @ 3:00 PM, CST
All questions regarding the solicitation shall be submitted through Bonfire in writing by 5:00 PM, CST on the due date noted above. A copy of all questions submitted and the City’s response to the questions shall be posted on the City’s webpage in the form of an addendum at:
https://roundrocktexas.bonfirehub.com
The City reserves the right to modify these dates. Notice of date change will be posted to the City’s website:
https://roundrocktexas.bonfirehub.com
4. SOLICITATION UPDATES: Respondents shall be responsible for monitoring the City’s website at https://roundrocktexas.bonfirehub.com for any updates pertaining to the solicitation described herein. Various updates may include addendums, cancellations, notifications, and any other pertinent information necessary
Description Index
Part I – General Requirements Page(s) 2-4
Part II – Definitions, Standard Terms and Conditions, and Insurance Requirements
Part III – Supplemental Terms and Conditions Page(s) 6-7
Part IV – Scope of Work Page(s) 8-9
Part V – Proposal Preparation Instructions and Evaluation Factors Page(s) 10-12
PART VI – Attachment List Page 13 https://roundrocktexas.bonfirehub.com/portal https://roundrocktexas.bonfirehub.com/portal
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
for the submission of a correct and accurate response. The City will not be held responsible for any further communication beyond updating the website.
5. RESPONSE DUE DATE: Appropriately submitted responses are due at or before 3:00 PM, on the due date noted in PART I, Section 3 – Schedule of Events. The Offeror shall respond via the City’s electronic bidding platform, Bonfire: https://roundrocktexas.bonfirehub.com
A. This request for proposal (RFP) does not commit the City to contract for any supply or service.
B. No paper or submittals outside of Bonfire will be accepted by the City.
C. Responses cannot be altered or amended after digital opening.
D. No response can be withdrawn after opening without written approval from the City for an acceptable reason.
E. The City will not be bound by any oral statement or offer made contrary to the written specifications.
F. Samples and/or copies shall be provided at the Respondent’s expense and shall become the property of the City.
G. Late responses will not be considered.
6. CERTIFICATE OF INTERESTED PARTIES: Section 2252.908 of the Texas Government Code requires the successful offeror to complete a Form 1295 “Certificate of Interested Parties” that is signed for a contract award requiring council authorization. The “Certificate of Interested Parties” form must be completed on the Texas Ethics Commission website, printed, signed, and submitted to the City by the authorized agent of the Business Entity with acknowledgment that disclosure is made under oath and under penalty of perjury prior to final contract execution. Link to Texas Ethics Commission Webpage:
https://www.ethics.state.tx.us/filinginfo/1295/
7. EX PARTE COMMUNICATION: Please note that to insure the proper and fair evaluation of an offer, the City of Round Rock prohibits ex parte communication (e.g., unsolicited) initiated by the Offeror to the City Official, Employee, City Consultant, or Evaluation Team member evaluating or considering the offers prior to the time an award decision has been confirmed. Communication between an Offeror and the City will be initiated by the appropriate City Official or Employee in order to obtain information or clarification needed to develop a proper and accurate evaluation of the offer. Ex parte communication may be grounds for disqualifying the offending Offeror from consideration of award in evaluation or any future bid.
8. OPPORTUNITY TO PROTEST: The Purchasing Manager for the City of Round Rock (“City”), in consultation with the City Attorney, shall have the authority to settle or resolve any dispute concerning the solicitation or award of a contract. The Purchasing Manager may solicit written responses to the protest from other interested parties. The aggrieved person must prepare his or her complaint in writing and send it by electronic mail to the City’s Purchasing Department at protest@roundrocktexas.gov.
In the event of a timely protest, the City shall not proceed further with the solicitation or award of a contract unless it is determined that the award must take place without delay, to protect the best interests of the City.
The procedures for notifying the City of an alleged deficiency or filing a protest are listed below. If you fail to comply with any of these requirements, the Purchasing Office may dismiss your complaint or protest.
A. Prior to Offer Due Date: If you are a prospective offeror for the award of a contract (“Offeror”) and you become aware of the facts regarding what you believe is a deficiency in the solicitation process before the due date for receipt of offers in response to a solicitation (“Offers”), you must notify the City in writing of the alleged deficiency before that date, giving the City an opportunity to resolve the situation prior to the Offer due date.
B. After Offer Due Date: If you submit an Offer to the City and you believe that there has been a deficiency in the solicitation process or the award, you have the opportunity to protest the solicitation process, or the recommended award as follows:
i. You must file a written notice of your intent to protest within four (4) working days of the date that you know or should have known of the facts relating to the protest. If you do not file a written notice of intent within this time, you have waived all rights to protest the solicitation process or the award.
ii. You must file your formal written protest within ten (10) working days of the date that you know or should have known of the facts relating to the protest unless you know of the facts before the Offer https://roundrocktexas.bonfirehub.com/ https://www.ethics.state.tx.us/filinginfo/1295/ mailto:protest@roundrocktexas.gov
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
has been closed. If you know of the facts before those dates, you must notify the City as stated in section (A) above.
iii. You must submit your protest in writing and must include the following information:
a. your name, address, telephone number, and email address.
b. the solicitation number.
c. a specific identification of the statutory or regulatory provision that you are alleging has been violated.
d. a detailed statement of the factual grounds for your protest, including copies of any relevant documents.
e. a statement of any issues of law or fact that you contend must be resolved; and
f. a statement of the argument and authority that you offer in support of your protest.
iv. Your protest must be concise and presented logically and factually to help with the City’s review.
C. Receipt of Timely Protest: When the City receives a timely and complete written protest, the Purchasing Manager, with assistance from the City Attorney, shall make one of the following determinations:
i. Determine that a violation of rules and statutes has occurred prior to the award of the contract and inform you and other interested parties of the determination. The City will prepare updated solicitation documents and will re-solicit.
ii. Determine that no violation of rules or statutes has occurred and inform you and other interested parties of the decision by letter. The reasons for the determination will be presented in the letter.
iii. Determine that a violation of rules and statutes has occurred after the award of the contract and inform you and other interested parties of the determination. However, the awarded contract will not be canceled. As needed, corrective actions may be taken with purchasing or any other pertinent City staff.
iv. A determination will usually be made within fifteen (15) business days after receipt of the formal protest.
v. Any written decisions by the Purchasing Manager shall be the final administrative action for the City.
All documentation pertaining to a protest will be kept on file at the City and are subject to open records requests.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
PART II
DEFINITIONS, STANDARD TERMS AND CONDITIONS,
AND INSURANCE REQUIREMENTS
1. DEFINITIONS, STANDARD TERMS AND CONDITIONS: By submitting a response to this solicitation, the Respondent agrees that the City’s Definitions and Standard Terms and Conditions, in effect at the time of release of the solicitation, shall govern unless specifically provided otherwise in a separate agreement or on the face of a purchase order. These can be obtained from the City’s website at:
https://www.roundrocktexas.gov/city-departments/purchasing/. In addition, the Supplemental Terms and Conditions listed in Section III, shall also be enforced as part of the contract.
2. INSURANCE: The Respondent shall meet or exceed all insurance requirements set forth in Standard Insurance Requirements. The City’s Standard Insurance Requirements document can be viewed and downloaded from the City’s website at: https://www.roundrocktexas.gov/city-departments/purchasing/ https://www.roundrocktexas.gov/city-departments/purchasing/ https://www.roundrocktexas.gov/city-departments/purchasing/
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
PART III
SUPPLEMENTAL TERMS AND CONDITIONS
1. AGREEMENT TERM: The terms of the awarded agreement shall include but not be limited to the following:
A. Three (3) consecutive twelve (12) month periods from January 1, 2027 with fixed fees either by rate or percentage. The agreement may be renewed for two (2) additional periods of time, not to exceed twelve
(12) months each, provided both parties agree in writing prior to the expiration of the current term; or
B. One (1) year agreement with ongoing rate renewal options.
C. Renewals: For all renewals-
i. It is the City’s desire not to have to re-bid this contract as long as both parties are working efficiently and effectively in a partnership to meet the needs of our plan administration staff, our employees, and plan design and strategic needs. Renewals may be done long-term (on an “evergreen” basis), if so agreed to by the vendor, in accordance with provision of our City Legal and Purchasing Department, so long as the future renewals do not exceed (in total at any point) 25% of the original rates quoted, are appropriately annually in the City’s budget, and are agreed in writing by both parties.
ii. For the City’s consideration, renewals must be properly justified by claims data, experience, and agreed upon plan design changes considered during the annual plan renewal process. Renewal rates are to be provided to the City no later than September 1 annually (four months prior to anniversary date of January 1).
iii. As a result, renewals can be restated annually until such a point they exceed the 25% threshold, allowing the City and vendor to maintain a long-term relationship.
D. Inclusive dates shall include each year beginning at 0000:01 hours January 1 through 2400 hours December 31 beginning in 2027.
2. RESPONDENT QUALIFICATIONS: The City has established the following minimum qualifications.
Respondents who do not meet the minimum qualifications will not be considered for award. The Respondent shall:
A. Be firms, corporations, individuals, or partnerships normally engaged in providing Employee Benefits as specified herein and have adequate organization, facilities, equipment, financial capability, and personnel to ensure prompt and efficient service to the City.
B. In order to confirm financial stability, the City may choose to review audited financial statements at any time throughout the RFP evaluation process. Upon request, the Respondent shall provide two years audited financial statements, including any notes or supplemental schedules within 2 business days of the original request.
C. The Respondent shall include in the proposal a list of all litigation the company or its principals have been involved in within the last three (3) years.
D. Be domiciled in or have a home office inside the United States. Respondents domiciled outside the United States, or not having a home office inside the United States will not be included for consideration in this RFP process.
3. SUBCONTRACTORS: If Subcontractors will be used the Respondent is required to complete and submit with their proposal response Attachment B: Subcontractor Information Form. The Contractor shall be fully responsible to the City for all acts and omissions of the Subcontractors just as the Contractor is responsible for the Contractors own acts and omissions. The Contractor shall:
A. Require that all deliverables to be provided by the Subcontractor be provided in strict accordance with the provisions, specifications, and terms of the Contract.
B. Require that all Subcontractors obtain and maintain, throughout the term of their agreement, primary insurance in the type and amounts specified for the Contractor, with the City being named as an additional insured; and
C. Require that the Subcontractor indemnify and hold the City harmless to the same extent as the Contractor is required to indemnify the City.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
D. Awarded Contractor is required to submit a list of all subcontractors for approval by the City prior to use of any subcontractors throughout the term of the contract.
4. WORKFORCE: Successful Respondent shall:
A. Ensure Respondent’s employees perform the services in a timely, professional, and efficient manner.
B. Ensure Respondent’s employees, while working on City property, wear a company uniform that clearly identifies them as the Respondent’s employee.
C. Employ all personnel for work in accordance with the requirements set forth by the United States
Department of Labor. The City reserves the right to verify citizenship or right to work in the United States.
5. PRICING: The Respondent shall determine and submit a fixed cost for the work and shall include all incidental costs, labor, overhead charges, payroll expenses, equipment acquisition and maintenance, demurrage, insurance, and risk management. All benefits should be quoted net of commissions.
6. PRICE INCREASE: A price increase or decrease to the agreement may be considered based on the following:
A. Increases in administrative fees may be permitted at the sole discretion of the City due to qualifying changes in circumstances such as, but not limited to, inflationary trends and high utilization, or material changes to the plan design or structure of the benefits plans.
B. Renewal rates for any contemplated change in fixed administrative services fees are to be provided to the City, in writing, no later than September 1 annually of each contract year. Changes will only be effective on January 1st of the following contract year.
7. PERFORMANCE REVIEW: The City reserves the right to review the awarded Contractor’s performance anytime during the contract term.
8. ORDER QUANTITY: The quantities shown on the solicitation are estimates only. No guarantee of any minimum or maximum purchase is made or implied. The City will only order the services/goods needed to satisfy requirements within budgetary constraints, which may be more or less than indicated.
9. AWARD: The City reserves the right to enter into an Agreement or a Purchase Order with a single award, split award, primary and secondary award, non-award, or use any combination that best serves the interest and at the sole discretion of the City. Respondents to the solicitation will be notified when City staff recommendation of award has been made. The award announcement will be posted to the City’s website at https://roundrocktexas.bonfirehub.com once City Council has approved the recommendation of award and the agreement has been executed.
10. POINT OF CONTACT / DESIGNATED REPRESENTATIVE:
A. Contractor’s point of contact: In order to maintain consistent standards of quality work performed across the City, the City shall be provided with a designated and identified point of contact upon award of the contract to include contact information. The City’s designated representative shall be notified by the Respondent immediately should the point of contact change.
B. The City’s designated representative: The City’s designated representative shall be:
Tyler Jarl Human Resources Manager Human Resources Department Phone: (512) 341-3143 E-mail: tjarl@roundrocktexas.gov
C. Do not contact the individual listed above with questions or comments during the course of the solicitation.
mailto:tjarl@roundrocktexas.gov
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
PART IV
SCOPE OF WORK
1. BACKGROUND: The City currently outsources health, dental, vision and prescription drug claims benefit administration services to United Healthcare, a Third-Party Administrator (TPA) for all employees. The City operates within a self-insured medical and dental benefit program that provides benefits to its employees and dependents. In 2026 the City currently has approximately 2400 active employees, retirees and dependents enrolled in the benefit plans.
Respondents are required to submit proposals utilizing the plan design currently in place but may submit additional different plan and provider network options and alternatives for the City’s consideration. This solicitation seeks proposals on differing types of administration. Respondents may submit proposals for all or some of the following services:
• Third Party Administration Services for Self-Insured Medical Benefits
• Prescription Drug Claims Administration (preferred that this administration be bundled with the Medical
Administration)
The City operates on a fiscal year beginning October 1st through September 30th. The City’s benefits plan year is January 1st through December 31st. Open Enrollment for benefits is October of each year.
2. EXISTING PLAN ADMINISTRATION:
A. Two one-rate programs for participating employees and retirees.
B. The self-funded PPO medical plans consist of two (2) levels, both with in-network coverage available under each level, and out-of-network coverage available under one level. Steerage to in-network services is achieved by providing higher percentages of coverage within each level if in-network providers are utilized.
C. The current plan design is herein included in Attachment G- City of Round Rock 2026 Benefits Guide.
Medicare eligible retirees, their spouses, and dependents are no longer eligible for coverage.
3. ENHANCED / ALTERNATIVE BENEFIT PROGRAM DESIGN AND DEVELOPMENT: The successful Respondent may provide, as available, enhanced/alternative benefit program recommendations in areas listed in Part IV, Item 1. Recommendations shall correlate with the responses contained within Attachments D – F.
A. Respondents shall provide the minimum service requirements when recommending new benefits programs.
B. Assist the City in maintaining regulatory compliance with State and Federal statues, rules, and regulations.
C. Recommend improved benefit plan designs.
D. Provide cost projections of benefits and administrative services.
E. Provide a rate structure recommendation utilizing a 4-tier structure (Employee, Employee-Spouse, Employee-Children, Employee-Family).
4. CONTRACTOR RESPONSIBILITIES: The Contractor shall -
A. Provide regional representation within 120 miles of the City in the form of a headquarters or satellite office to ensure the City does not encounter service delays or other unforeseen problems that can occur with out of area TPAs.
B. Maintain qualified personnel and computerized systems capable of handling an organization of the City’s size.
C. Be compliant with the Health Insurance Portability and Accountability Act (HIPAA). A statement of compliance is required upon proposal submission.
D. Be licensed and approved by regulatory authorities in the State of Texas to provide the services described herein.
E. Maintain adequate financial condition as to provide Services described herein.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
5. PROVIDER NETWORK: Successful Respondent shall provide the City with recommendations for comprehensive network coverage as well as improved provider network performance. Respondents are encouraged to take into consideration the City’s geographical location and demographics.
6. ADDITIONAL SERVICES: City may consider services to include, but not be limited to:
A. Utilization management review services
B. Case management services
C. High-performing provider network engagement
D. On-site/Near-site clinic services integration
E. Specialty care referral services
F. Pre-certification services
G. Comprehensive remote-site eligibility management capabilities (both initial and ongoing with third party vendor integration)
H. Secure online portal for site administrative inquiries and input capabilities for eligibility and enrollment where Human Resources personnel and employees may access this information
I. Secure online portal/website with electronic reporting capabilities
J. On-site account management services
K. Additional managed care network arrangements, including but not limited to, any one or any combination of the following:
i. Health Maintenance Organization (HMO)
ii. Preferred Provider Organization (PPO)
iii. Exclusive Provider Organization (EPO)
iv. Point of Service (POS)
v. Indemnity Insurance
vi. Alternative Risk Pool/Funding Arrangements
L. Data analysis reporting
M. Comprehensive Healthcare information reporting
N. In-depth cost management analysis services
O. Actuary services (i.e., rate calculation, COBRA rate calculation, experience forecasting, etc.)
P. Wellness support (i.e., wellness dollars, programs management, resources)
Q. Disease-specific targeted intervention/engagement programs
R. Filing IRS form 1099 for providers
S. HIPAA administration services
Please include this information in an appendix located at the conclusion of the response
7. CITY RESPONSIBILITES: The City will-
A. Make available to the Contractor staff members who are knowledgeable about the City’s benefits programs to answer any questions and ensure compliance with contractual needs.
B. Provide the Contractor with appropriate and accurate demographics on an annual basis.
C. Provide census data upon request.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
PART V
PROPOSAL PREPARATION INSTRUCTIONS
AND EVALUATION FACTORS
1. PROPOSAL ACCEPTANCE PERIOD: All proposals are valid for a period of one hundred and twenty (120) calendar days subsequent to the RFP closing date unless a longer acceptance period is offered in the proposal.
2. PROPOSAL RESPONSE: Responses shall be clear and concise while appropriately responding to the evaluation criteria listed below in Section 3. In order to do business with the City of Round Rock you must be registered with the City’s Vendor Database. To register, go to:
https://www.roundrocktexas.gov/city-departments/finance/purchasing/
Proposal Submittal Instructions: The Respondent shall include all of the following documents in their response-o Attachment A- Proposal Submittal Form o Attachment B- Reference Sheet o Attachment C- Subcontractor Form (if applicable) o All other required attachments listed in PART VI o Acknowledged Addenda (if applicable) o Segment requirements listed below.
o A statement of your compliance with all applicable rules and regulations of Federal, State and Local governing entities.
o List of Exceptions (if any)- Be advised that exceptions to any portion of the Solicitation may jeopardize acceptance of the Proposal by the City. Exceptions to this solicitation if any, shall be submitted on a separate sheet labeled “Exceptions” with the Respondent’s proposal.
3. EVALUATION CRITERIA:
A. Segment 1 – Workbook Responses (Attachments D & E): Each attachment contains a questionnaire and other related tabs specific for that service or program. Your responses to the questions should be based on your current proven capabilities. Should there be instances where certain questions are not applicable to your organization or its operations, please indicate this.
Additional documents may be included that support the responses provided in the workbooks.
B. Segment 2 – Company Work Experience and Personnel
i. Business Organization: State full name and address of your organization and identify parent company if you are a subsidiary. Specify the branch office or other subordinate element which will perform, or assist in performing, work herein. Indicate whether you operate as a partnership, corporation, or individual. Include the State in which incorporated or licensed to operate.
ii. Project Management Structure: Provide a general explanation and chart which specifies project leadership and reporting responsibilities; and interface the team with City project management and team personnel.
iii. Prior Experience: State the number of years the Respondent company has been providing the services requested in the solicitation. Describe only relevant municipal, governmental, corporate, and individual experience for the company and personnel who will be actively engaged in the project. Do not include corporate experience unless personnel assigned to this project actively participated. Do not include experience prior to 2014. Supply the project title, year, and reference name, title, present address, and phone number of principal persons for whom prior projects were accomplished.
iv. Personnel: Include names, qualifications, and resumes of all personnel who will be assigned to the account. State the primary work assigned to each person and the percentage of time each person will devote to this work. Identify key persons by name and title.
v. Contractors’ past performance with the City may be evaluated.
https://www.roundrocktexas.gov/city-departments/finance/purchasing/
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
D. Segment 3 – Cost Proposal: Rate and fee schedules are included in each workbook (Attachments D-F) and must be completed for your proposal to be considered.
Information described in the following subsections is required from each Proposer for the items you wish for the City to evaluate. Your method of costing may or may not be used but should be described. A firm fixed price or not-to-exceed Contract is contemplated, with progress payments as mutually determined to be appropriate.
Fees and Expenses: Describe all-
i. Administrative fees for all programs offered
ii. Other itemized expenses (i.e. printing, cost of furnishing final report(s), etc.)
Premiums for:
i. Third Party Administration Services for Self-Insured Medical Benefits
ii. Prescription Drug Claims Administration
iii. All other additional program premiums
4. EVALUATION SCORING: The intent of the City is to award to one Respondent in accordance with the evaluation criteria below. The purpose of this evaluation criteria is to determine which proposal best meets the requirements and provides the best overall value to the City.
A. Evaluation Criteria: Weights:
• Account Management/Local Support (Segment 1) 20 pts
• Benefit Administration Platform (Segment 1) 20 pts
• Communication Support (Segment 1) 10 pts
• Company Work Experience and Personnel (Segment 2) 10 pts
• Cost: Fees, Expenses, Premiums (Segment 3) 40 pts
Maximum Weight: 100 pts
B. An evaluation committee will be established to evaluate the proposal. The committee will include employees of the City and may include other impartial individuals who are not City employees. The evaluation committee will determine if discussions and/or Best and Final Offers (BAFO) are necessary.
Award of a contract may be made without discussions or BAFO, if in the best interest of the City. The evaluation committee may determine that discussions are necessary to clarify or verify a written proposal response. The City may, at its discretion, elect to have respondents provide oral presentations of their proposal. The City reserves the right to re-score an offer based on demonstrations provided. A request for a BAFO is at the sole discretion of the City and will be requested in writing. The evaluation committee will evaluate the finalists and make a recommendation for award.
C. The City reserves the right to reject any or all proposals submitted, or to award to the respondent who in the City’s opinion, offers the best value to the City. The City also reserves the right to cancel the RFP process and pursue alternate methods for providing the requirements.
D. The City of Round Rock offers a self-funded medical plan with carved in pharmacy benefits through United Healthcare. The City is requesting responses that include both bundled and unbundled medical and pharmacy services. The City of Round Rock reserves the right to award the medical and pharmacy solicitations in the method that is most advantageous to the City.
E. The City reserves the right to conduct studies and other investigations as necessary to evaluate any proposal.
F. The City reserves the right to waive any minor technicality, irregularities, or informalities noted in the submission process. Submission of proposal confers no legal rights upon any Respondent.
G. The City reserves the right to request further documentation or information and to discuss proposal response with any Respondent in order to answer questions or to clarify any aspects of the proposal.
H. The City may develop a “short list” of qualified proposal and may determine that the Respondent(s) should submit a Best and Final Offer (BAFO). Each “short listed” Respondent will be given a reasonable opportunity for discussion and revision of their proposal.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
5. AGREEMENT NEGOTIATIONS AND AWARD PROCESS:
A. A proposal presented in response to this RFP is subject to negotiation concerning any issues deemed relevant by the City. The City reserves the right to negotiate any issue with any party. Any unsolicited communication by the Respondent to a City official, undesignated employee, or an evaluation team member evaluating or considering the offers may be grounds for disqualifying the offending Offeror from consideration of award.
B. Submission of proposal indicates the Respondent’s acceptance of the evaluation process and recognition that the City may make subjective judgments in evaluating the proposal to determine the best value for the City.
C. If negotiations are successful, the City and Respondent may enter into an agreement. If negotiations are unsuccessful, the City may formally end negotiations with that Respondent.
D. The City also reserves the right to reject any or all submittals, or to accept any submittal deemed most advantageous, or to waive any irregularities or informalities in the submittal received.
E. An independent signed authorized Contract will be sent to the successful Respondent(s). Execution of a City of Round Rock contract is required prior to starting work and processing any payments to the Contractor.
6. POST AWARD MEETING: The City and the Respondent may schedule a post award meeting to discuss, but not be limited to the following:
A. The method to provide a smooth and orderly transition of services performed from the current Contractor.
B. Provide City contact(s) information for implementation of the Agreement.
C. Identify specific milestones, goals, and strategies to meet objectives.
RFP No. 26-008 Commodity Code: 918-40 / 953-80
APRIL 2026
PART VI
ATTACHMENT LIST
Description Index
Attachment A – Proposal Submittal Form Required Attachment
Attachment B – Reference Sheet Required Attachment
Attachment C – Subcontractor Information Form Required Attachment
Attachment D – Medical Vendor Response Workbook Required Attachment
Attachment E – Pharmacy Vendor Response Workbook Required Attachment
Attachment F – Pharmacy Claims Repricing Workbook Required Attachment
Attachment G – City of Round Rock 2026 Benefits Guide Documentation
Attachment H – UHC Choice Summary Plan Description Documentation
Attachment I – UHC Choice Plus Summary Plan Description Documentation
Attachment J – City of RR Plan Design CH EP1 Rx Plan Summary Documentation
Attachment K – City of RR Plan Design CH+ PS1 Rx Plan Summary Documentation
Attachment L – Blinded Claims Documentation
File details come from the government source that posted it. Updated .