1 FW Whoop SOW.pdf

Statement of Work (SOW)

“Aircrew Performance Tracker” at

Langley AFB

“Rev 1, 01 May 2025”

1. Introduction

1.1 Mission: The Primary mission of the 1st Operations Support Squadron (OSS)is to provide dominant, responsive combat air power to support the Combatant Command and our North Atlantic Treaty Organization partners. This contract will help Optimize our Human Weapon System behind that airpower.

1.2 Overview: The program to mitigate neck/back pain in fighter aircrew by programmatically providing training, recovery assistance, and support to preserve human combat capability.

This presents an approach to the prevention of neck and back injuries that result in increased training costs, result in lost productivity, increase disability costs, result in a decrease in quality of life, and result in the premature departure from the Air Force for some fighter aircrew. This equipment will identify requirements to optimize and sustain pilot neck and back health needed.

1.3 Scope: This contract will purchase services to track our air crew’s performance both in and out of the jet and make them more lethal. The service needs to be for all 1st OSS. This data needs to be tailorable to each aircrew.

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion.

The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources to maintain proper and accurate records related to this contract.

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor’s management necessary to integrated work executed under this contract.

2.4 Hours of Work: Operational hours are from 8:00 AM to 5:00 PM Eastern Standard Time (EST), Monday through Friday, excluding federal holidays. Any services needed outside of these hours must be arranged with the designated government personnel and the Contracting Officer (CO). All work will be conducted during times coordinated with an on-site representative. The on-site representative will ensure that the contractor’s employees and subcontractors can access the site a minimum of five days a week, from 7:00 AM to 5:00 PM, excluding U.S. federal holidays.

2.5 Base Closure Days: If the Base Commander closes the base due to snow, hurricanes, or

Acts of God, the contractor must reschedule any work planned for that time.

Federal Holidays: The Contractor is not required to work on the following federal holidays:

Memorial Day - last Monday in May

Juneteenth- June 19th Independence Day - 4 July Labor Day - Monday in September Columbus

If a holiday falls on a Saturday, it shall be observed on the preceding Friday. If a holiday falls on a Sunday, it shall be observed the following Monday. If a holiday falls on a scheduled service day, the contractor is responsible for rescheduling services for the first business day after the holiday observance.

3.0 Product Specifications & Installation Requirements

3.1 Need WHOOP 4.0 wellness device with Individual, Team, and Leadership Analysis Data Plan

3.2 Facilities. Biometric data needs to be secure and protect the user’s data from being linked to their data24/7 data collection at the highest frequency available to measure heart rate, nervous system, sleep tracking, blood oxygen and provide educational and anonymization functionality.

3.3 Need data tracking and applications to measure both individual performance, strain, recovery, and sleep as well as a way for the Command/Physicians to analyze/monitor the Team of Individuals performance, strain, and recovery.

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer. OPSEC compliant -- no Wi-Fi, no GPS to be able to go into DOD secure vault

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that take place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.1.3 Security Requirement for Unclassified Contracts: The contractor must obtain the necessary pass and identification items required for contract performance for all personnel.

4.1.4 Security Clearance Verification: Contractors may be required to undergo a security clearance process to confirm they meet the necessary clearance level for base entry. The vendor must maintain Secret facility clearance and employ technicians, programmers, project management, and engineers who hold Secret clearance.

4.1.5 Identification and Badging: Once clearance is approved, contractors shall receive base access credentials such as identification badges or access cards from the pass and registration office.

4.2 Contractor Access to Installations All contractors must comply with base access control procedures. This includes vehicle inspections, credential verification at entry points, and adherence to all base security protocols. The government will provide building access and escort contractor personnel as needed. Access to DoD installations is restricted to individuals possessing a valid installation access pass. Failure to provide the necessary information for obtaining required access documentation will result in denial of installation access until the documentation is provided. Contractor personnel and their vehicles are subject to search upon entering or exiting a DoD installation. Upon contract award, the government will provide the contractor with the necessary information and documents to obtain installation access passes. The contractor must then submit a list of all employees working under the contract, along with the required documentation, immediately following the contract award.

4.2.1 Compliance with Base Regulations: Contractors must adhere to all bases regulations, security directives, and safety protocols while present on the base.

4.3 Shipping Instructions: Shipment shall be FOB Destination.

4.3.1.1 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (the vendor may either include the shipping in the costs of the items or outline it in a separate line item).

4.3.1.2 The Government will provide the shipping address as part of the contract document. Additionally, the Government will provide

4.4 Government Furnished Material: None.

4.5 Applicable Directives: None.

5.0 Government Point of Contract

5.1 Point of Contact (POC) on the Government Side

POC for this acquisition is

Oversight of this service will be provided by the Government's Representative.

6.0 Warranty

6.1 The Vendor shall provide a minimum 3-year warranty on all signage elements, commencing from the date of final acceptance. This warranty shall cover defects in workmanship and materials. Specifically, the Vendor shall be responsible for resolving, at no additional cost to JECC, any issues related to delamination, discoloration, or mounting defects that occur within the 3-year warranty period.