1. PWS for Preventive Maintenance (PM) and Repair of Scale and others for Camp Carroll Commissary.pdf

PERFORMANCE WORK STATEMENT (PWS)

Preventive Maintenance (PM) and Repair of Scale and others for Camp Carroll Commissary

1. GENERAL: This is a non-personnel services contract to provide Preventive Maintenance (PM) of Commissary equipment listed in Paragraph 5.4(Hereinafter referred to as ‘Scale & Others’). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service ppproviders shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Preventive Maintenance (PM) and unscheduled repair of scales and others for Camp Carroll Commissary as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Preventive Maintenance (PM) and Unscheduled Repair of Scale and others for Cp.

Carroll Commissary is required and have been on-going under the current contract; however, the performance period shall be ended within a couple of months. The contractor shall perform to the terms and conditions of this contract to complete PM and repair service provided. This will be an ongoing service that will be provided on a monthly basis for Preventive Maintenance and as needed basis for repair service throughout the period of performance.

1.3 Objectives: The Contractor shall ensure Preventive Maintenance (PM) and Unscheduled Repair of Scales and others for Camp Carroll Commissary is accomplished in accordance with PWS. The intent is to establish work requirements that are performance-based and results- oriented. The contractor shall determine the best and most effective way to fulfill this contract.

1.4 Scope: Preventive Maintenance (PM) and Unscheduled Repair of Scales and others for Camp Carroll Commissary

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Period 1 September 2025 – 31 August 2026 Option Period I 1 September 2026 – 31 August 2027 Option Period II 1 September 2027 – 31 August 2028 Option Period III 1 September 2028 – 31 August 2029 Option Period IV 1 September 2029 – 31 August 2030

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered to the Contracting Officer (KO) and Contracting Officer’s Representative (COR) within 30 days after the contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the ROK holidays listed below:

New Year’s Day Lunar New Year’s Day Independence Movement Day Labor Day Children’s Day Buddha’s Birthday Memorial Day Liberation Day Chu-sok Lunar Calendar National Foundation Day Hangul Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 – 1700 hrs, Monday thru Friday except ROK holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. However, the contractor shall provide unscheduled repair service between the hours of 0600 – 1900 hrs, 7 days per week including ROK Holidays. For firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Camp Carroll Commissary.

1.6.6 Type of Contract: The government will award a Firm Fixed Price (FFP) contract.

1.6.7 Security Requirements: N/A.

1.6.8 Special Qualifications:

1.6.8.1 Prime Contractor’s Prior Experience: The prime Contractor shall have at least five (5) year of experience within the last seven (7) years in maintenance and repair of Scales and others.

1.6.8.2 Contract Manager (CM): The contract manager shall have at least five (5) years of experience within the last seven (7) years as a CM in maintenance and repair of Scales and others, and possess valid and current license in Industrial Engineer Electronics (전자산업기사 자격증) and Industrial Engineer

Precision Measuring (정밀측정산업기사자격증) issued by Republic of Korea (ROK) Government.

1.6.8.3. Technician(s): The technician shall have at least five (5) years of experience within the last seven

(7) years with these equipment’s maintenance listed in paragraph 5.4 of performance work statement or similar type of service required by this contract and possess valid and current license in Vehicle Machine Maintenance Technician Licenses (자동차기관정비기능사 자격증) issued by Republic of Korea (ROK) Government.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will appraise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government:

Contract Manager and Technician. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. Contractor personnel performing the work under this contract shall have and maintain a certificate at the time of the contract start date and for the life of the contract. The Contract Manager shall be able to understand, speak, read, and write the English language. During normal duty hours, Monday through Sunday, the CM shall respond within 30 minutes from the time notified by the Contracting Officer’s Representative (COR) to meet on the installation at the location specified by the COR. After duty hours and including weekends, and holiday, the CM shall respond within one (1) hour from the time notified by the COR to meet on the installation at the location specified by the COR.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to wear badges given by DeCA in the performance of this service.

1.6.13 Contractor Travel: N/A.

1.6.14 Other Direct Costs N/A.

1.6.15 Data Rights: N/A.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD: N/A.

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such an appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: N/A.

4. CONTRACTOR FURNISHED ITEMS: The contractor shall provide all necessary items to provide this contract service.

5. SPECIFIC TASKS:

5.1. Basic Services. The contractor shall provide monthly Preventive Maintenance & unscheduled repair service in case of emergency for various equipment of the Cp. Carroll Commissary.

5.2. Specific Tasks.

5.2.1 MONTHLY PREVENTATIVE MAINTENANCE (PM) INCLUDING REPAIR: The Contractor shall provide monthly PM includes repair services and correct deficiencies identified during PM.

5.2.1.1 Check all components for proper functioning including the performance of regular and systematic examination, tests, adjustments, repair, replacement, lubricant, and related cleaning.

5.2.1.2 Replace all unserviceable parts with new parts of identical quality. All unserviceable parts, checking, adjusting, repairing and cleaning of the equipment and restoring shall be replaced to operational working conditions. The contractor must anticipate and own the necessary parts in advance.

5.2.1.3 Test the equipment to ensure it is in perfect working condition at all times.

5.2.1.4 The contractor shall perform repair and replacement service for major and minor parts of various (Scales etc.) equipment. The contractor shall be responsible for all parts.

5.2.1.5 Preventive Maintenance (PM) Schedule: The contractor shall submit a monthly maintenance schedule to the Contracting Officer’s Representative (COR) for approval by the 21st of each month, detailing schedule for the following month. The schedule shall provide dates, type of equipment, and a time frame of PM. No changes to the schedule shall be made without prior to approval of COR.

5.2.2 REPAIRSERVIES:

5.2.2.1 The Contractor shall provide for unscheduled repairs that discovered during preventive maintenance as well as those occur during user’s daily operation from 0600-1900 hrs. seven (7) days per week including ROK holidays. The contractor shall respond to emergency repair calls within two (2) hours upon receipt. All repair work shall be completed within four (4) hours after commencing the repair work. If the repair services cannot be accomplished at the site or within 8 hours after initiating repair, the Contractor shall immediately notify the COR for resolution of the problem whether or not Scales and others is required to be disposed further dismantled or replaced. If the equipment is on inoperative line over ten (10) days, the Contractor shall provide temporary replacement of the equipment as required by the Government.

5.2.2.2Emergency repairs shall include replacement of unserviceable parts, checking, adjusting, repairing and cleaning of the equipment and restoring to perfect working conditions.

5.2.2.3Reserved.

5.2.2.4Unrepaired Machine: Unrepaired machine shall be reported to the COR Immediately with the report of reason. In case there are no parts to be repaired by the contractor.

5.2.2.5REPLACEMENT PARTS: All materials and repair parts furnished by the Contractor shall be of same design, materials, type, composition, and have at least equal physical and electrical performance and operating characteristics as those originally provided with the machine by the manufacturer. All materials, parts and labor will be provided for the replacement occurred to perform specified in paragraphs 5.2.1 and 5.2.2 of the PWS. All materials, parts and labor will be provided at no additional cost to the Government.

5.3 Preventive Maintenance or Repair Service Report: The contractor shall prepare the report for Government acceptance. The Contractor shall complete/sign the report and obtain the signature of the COR on the spot immediately when the PM or Repair service is completed.

5.4 EQUIPMENT LIST:

No. Description Qty Model Number / Serial

1 SCALE/PRINTER PROGRAM 2EA DIGI

2 HANDWRAP STATION 1EA DIGI

3 GENERATOR, BACKUP GEN 1EA CUMMINS / H150859157

4 BALER CARDBOARD 1EA HARMONY / M60STD / 4281

5 SHOPPINGCART HANDICAPPED 2EA AMIGO / SMART SH

6 FORKLIFT PROPANE, 4000 2EA YALE / GP040VX

7 PALLET JACK MANUAL 4EA ECO / TUV

8 SHOPPING CART NESTING 30EA TECHNIBILT

9 SHOPPING CART DOUBLE 30EA TECHNIBILT

10 CART STOCKING 8EA TECHNIBILT

11 CARRY OUT CART 4W 4EA TECHNIBILT

12 PROPANE GAS20kg x 2/mo 2EA N/A

SLIDING DOORS (SINGLE & DOUBLE

TYPE)

4EA HORTON / SER2310

14 ROLL UP DOOR 1EA N/A

6. ANTITERRORISM/OPERATIONS SECURITY:

6-1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

6-2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative).

The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

6-3 For Contracts that Require an OPSEC Standing Operating Procedure/Plan, The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

6-4 For Contracts that Require OPSEC Training, Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

7. PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Objective

Standard Performance Threshold

Method of Surveillance

Remedy

PRS # 1.

The contractor shall provide Monthly Preventive Maintenance (PM) Service

The contractor shall provide service every month IAW

PWS 5.2.1

Zero deviation from standards

100%, Verification/Confi rmation by the COR via PM/Repair service report

Re-accomplish within 1 (one) calendar day of notification from the COR

PRS # 2

The contractor shall provide unscheduled repair services

The contractor shall provide service every month IAW

PWS 5.2.2

Zero deviation from standards

100%, Verification/Confirm ation by the COR via PM/Repair service report

Re-accomplish within 1 (one) calendar day of notification from the COR

ATTACHMENT #1

PREVENTIVE MAINTENANCE or REPAIR SERVICE REPORT

Contract No. Service Call No.

Contractor Called Date: Time:

Contractor Arrived Date: --------------------- Time:

Contractor Repair Completed Date: Time:

Name of Equipment:

Equip Serial No.

Description of Work Performed:

Part Used:

Nomenclature U/I Qty Unit Price ($) Total Cost ($) Remarks

Signature: (Field

Inspector) FULL NAME Tel No.

Signature: (Contractor)

FULL NAME

Signature:

(COR) FULL NAME