1. Attachment F -Past Peformance Questionnaire - 2043FY-25-R-00002.pdf

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Attached to
Secure Courier Services Federal contract opportunity
Solicitation number
2043FY-25-R-00002
Issued by
Department of the Treasury Internal Revenue Service

About this file

This is a Past Performance Questionnaire template used by the IRS to evaluate contractor performance on previous contracts. The questionnaire consists of 12 questions that assess contractors across key performance areas including issue identification and mitigation, technical document preparation, government oversight requirements, project management, technology innovation, cost/schedule management, stakeholder relations, personnel resources, and subcontractor management.

The rating scale ranges from Excellent (highly relevant past performance with little risk) to Unsatisfactory (significant potential risk), with options for Good, Satisfactory, and Neutral ratings. For each question, evaluators must provide supporting comments in addition to their rating selection. The questionnaire is to be returned to the IRS Procurement contact by February 18, 2025 at 1:00 PM Eastern time. This template appears to be Attachment F of solicitation 2043FY-25-R-00002 for Secure Courier Services.

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Text version

Contractor Past 1 of 5 Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

Offeror’s Name:

Client/Customer Company Name:

Questionnaire Respondent Name & Title:

Respondent’s Phone Number: E-mail

Address Project/Task Order/Contract/ Name:

Contracting Officer’s (CO) Name:

CO’s Phone Number:

E-Mail Address:

Contract/TO Period of Performance:

EVALUATION

Below are listed specific questions relating to the Contractor’s performance in the areas of quality, timeliness, cost control, business relations and customer satisfaction. Please rate the Contractor for each question on a scale from Excellent to Unsatisfactory. Indicate your rating by shading/highlighting your selected rating for each question. A “Comment” section is provided below each question. Please type response in the “Comment” section to support the rating given. Please email the completed questionnaire to the IRS Procurement contact listed below:

Excellent– Highly relevant past/present performance record, managing contracts/task orders. Little or no potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Good – Relevant past/present performance record managing contracts/task orders. Minimal potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Satisfactory – Relevant past/present performance record managing contracts/task orders. Moderate potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

Unsatisfactory – Highly relevant or relevant past/present performance may exist; however, significant potential risk exists for disruption of schedule, increase in cost, or degradation of performance based on the Offeror’s past performance.

IRS Procurement Contact:

Return Questionnaire no later than:

Attachment F

Contractor Past 2 of 5

Neutral – No record of relevant past/present performance exists or relevant past/present performance history is not available. There is no expectation of either successful or unsuccessful performance based on the Offeror’s past performance record. The offeror may not be evaluated favorably or unfavorably on past performance.

1. How well did the Contractor identify and mitigate issues timely and accurately to make informed, proactive and corrective decisions?

Excellent Good Satisfactory Unsatisfactory Neutral

Comments:

2. How well did the contractor prepare technical documents and reports within budget, schedule, and in accordance with project requirements?

3. How well did the contractor perform with minimal Government oversight?

4. How well did the Contract manage multiple projects within your contract/task order?

Contractor Past 3 of 5

5. How well did the Contract utilize innovative technologies in the performance of this work effort?

6. How well did the Contractor manage cost and schedule when changes in legislative or system requirements occurred?

7. How well did the Contractor provide clear visibility into cost, schedule, performance, and risks?

Contractor Past 4 of 5

8. How well did the contractor successfully deal with stakeholders and effectively mitigate stakeholder concerns and conflicts?

9. How would you rate the Contractor’s ability to provide sufficient personnel resources for this effort?

10. How well did the Contractor provide the right labor mix and skill level of people to meet your requirement?

Contractor Past 5 of 5

11. Did the Contractor have clear and concise lines of communication with all parties?

12. How well did the contractor effectively manage its subcontractors?

Offerors Name:
ClientCustomer Company Name:
Questionnaire Respondent Name Title:
Respondents Phone Number:
Email Address:
ProjectTask OrderContract Name:
Contracting Officers CO Name:
COs Phone Number:
EMail Address:
ContractTO Period of Performance:
IRS Procurement Contact: Najib Abrahimkhail Najibullah.Abrahimkhail@irs.gov
Return Questionnaire no later than: February 18, 2025, at 1:00 pm (Eastern)
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