1.1.3 PWS - NWSE- GENERATOR Preventive Maintenance Services.pdf

DEPARTMENT OF HOMELAND SECURITY (DHS)

Federal Emergency Management Agency

PERFORMANCE WORK

STATEMENT (PWS) FOR:

FEMA REGION II

PERFORMANCE WORK STATEMENT (PWS)

GENERATOR PREVENTIVE MAINTENANCE CONTRACT

NAVALWEAPONS STATION EARLE (NWS)

201 Route 34 Building C-54 Colts Neck, NJ

Kendal Feaster

Contracting Officer Gennara Mack

Contract Specialist

PROCUREMENT SENSITIVE

INFORMATION

This document contains non-public information intended for use on a need-to-know basis within FEMA only.

Please protect this document as procurement sensitive and handle accordingly

DEPARTMENT OF HOMELAND

SECURITY (OHS)

1. Background

The Federal Emergency Management Agency (FEMA) has installed a U.S. Government emergency generator at its Regional Response Coordination Center located on the military base at Naval Weapons Station Earle (NWSE). The Regional Response Coordination Center (RRCC) is the emergency operation center for all significant events that occur or may occur in the Region II area of responsibility within the State of New Jersey, New York State, the Commonwealth of Puerto Rico and the United States Virgin Islands Territory. The RRCC is a vital foundation for all federal coordination that supports response efforts in Region II. The continued functional operation of the RRCC is essential to supporting and saving lives. The emergency generator is an integral component that can ensure the sustainment of response operations.

2. Scope of Work

The contract for preventative maintenance shall under its provision provide all labor, equipment, materials, supplies, etc, necessary to deliver a generator maintenance program for the emergency generator located at the FEMA Region II RRCC at NWSE. This contract seeks to establish a generator Preventive Maintenance Program that will consist of four (4) specific services:

periodic/monthly checks to ascertain condition of the generator and need for servicing; run-up services that occur every 240 generator run-hours or at least once every quarter (90 days) within the calendar year; an Annual Service that occurs at one of the quarterly run-up services; and, repair services. The Government will establish the schedule of the services with the Contractor. The generator for this service is:

MTU Onsite Energy Emergency Generator Model # GS00350N6SRAS0983 350 KW Backup Unit Fuel by Natural Gas

3. Places of Performance

The Preventative Maintenance Program will be administered on the FEMA owned emergency generator located at:

Naval Weapons Station Earle 201 State Highway 34 Building # C-54 Colts Neck, NJ 07722

4. Operating Hours

Monday – Friday, including observed Federal Holidays Designated Work Periods:

Routine service period between the hours of 0800-1700 Availability to provide Emergency Services between the hours of 1701-0759

5. Contract Terms/Period of Performance

Initial Period of Performance (Base Period) of contract is for One (1) year with four (4) option periods of One (1) year each. The government reserves the right to extend the period of performance by exercising options periods with 1-year increments. The contract can be terminated by either party within 72 hours of written notice after initial base period is met.

6. Definitions

The following terms, acronyms, abbreviations and/or phrases used throughout this Performance Work Statement (PWS) and actual mission execution are defined with their intended and/or common meaning.

Federal Emergency Management Agency (FEMA) – A component of the Department of Homeland Security responsible for managing, overseeing and executing response and recovery from a Presidentially Declared Disaster.

Annual Maintenance Service – This term represents a comprehensive examination of the generator unit that normally occurs at one of the quarterly service intervals within a year. The complete servicing of the generator which has been detailed in Section 8.2 of this PWS. This is one of the four services to be provided within this contract (Preventive Maintenance Program).

Contract – A binding agreement issued by a Contracting Officer that provides legal authorization for the Contractor to perform work under this contract.

Contracting Officer (CO) – A FEMA employee who has the authority to commit governmental funds for this contract. Any changes in the SOW, Contract, or covenants between the Contractor and FEMA can only be made by the CO.

Contracting Officer’s Representative (COR) - A FEMA employee who works with the FEMA Project Manager (FPM) on this generator project. The COR works for the CO and administrates the contract on his behalf. The COR reviews and tracks Work Orders with the FPM validates the invoices and submits them to FEMA finance for payment.

Fully Mission Capable (FMC) – Designation given to a generator that is electrically and mechanically ready for operation. Implies the generator will start, run, and produce the rated voltage(s) and amperage. FMC shall be the designated status of the generator condition after each service performed by the Contractor. In order to be considered and reported as Fully Mission Capable, a generator must meet the following requirements:

Generator must be able to reliably produce stable current, maintaining correct hertz for a minimum of 1-hour with no load during quarterly run ups and 1-hour minimum for load-test purposes during annual maintenance services, in accordance with the manufacturer’s recommended (MFR) specifications for Maximum (kilowatt volt-amps (kVA) Output (Prime)) Rating for that unit.

Generator must be able to produce manufacturer’s specified maximum amperage at all selectable output voltages.

All gauges and control panel indicator lights must be fully operational, including the following:

Voltmeter Ammeter Frequency meter (Hertz Meter) Run Hour Meter Phase Indicator Fuel Level Indicator (if installed) Oil Pressure gauge Engine Coolant Temperature Gauge Battery Charging System meter (voltage or current) Fuel leak detected (if installed)

Generator must be Safe to Operate. All safety devices must be fully functional; to include all manual and automatic emergency shut-off mechanisms. All safety guards, warning labels, and safety related instruction labels shall always be properly affixed.

A generator that meets all the above requirements shall be considered and reported as FMC. Any generator that fails to meet any of the above requirements is to be considered Non-Mission Capable (NMC) and reported as such.

Invoices – An invoice is prepared by the Contractor that lists all work performed for a period and outlines related equipment, materials and personnel. Invoices are emailed directly to FEMA Finance Center, the FPM and the COR. Invoices should be submitted upon completion of each service and no later than 6 days after service occurs.

FEMA Project Manager (FPM) – The FEMA Project Manager is a Logistics Specialist who works at the generator site and deals directly with the contractor, the COR and the CO. The FPM initiates the work orders, verifies that work has been completed and reports that information to the COR and the CO who authorizes payment of the invoices.

Key Personnel- Contractor personnel may be used as an evaluation factor in best value trade-off procurement where an offer may be rejected if there is not a firm commitment from the persons listed in the proposal. Key Personnel for this requirement are corporate officers and executives, the Project Manager and generator mechanics.

The Contractor shall provide a project manager who shall be responsible for the overall performance of the work. The name of this person and an alternate who shall act for the contractor shall be designated in writing to the contracting officer. The project manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The project manager or alternate shall be available between 7:00 a.m. to 4:30 p.m.

EST., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

Non-Mission Capable (NMC) – Designation given to a generator that has an electrical or mechanical problem preventing operation in accordance with manufacture specifications or safe installation.

Preventative Maintenance – This is performed during routine service periods at every 240 hours (+/- 24 hours) for each generator. Preventative maintenance will include checking the hour meter for proper operation, checking the battery level, and checking fluid levels (coolant, oil, etc.) and filling to proper levels, checking fuel levels. Additionally, the Contractor shall conduct a visual inspection of all external components (connections, hoses, belts, cables, etc.) for serviceability and excess wear and tear and inspect the generator installation site for signs of fluid leakage. The Contractor shall provide a report that documents the completion of the preventative maintenance service. FEMA has a Generator Maintenance Profile Sheet (GMP) available to record this information. The Contractor may use the FEMA GMP or their own form if it provides the same essential information.

Quarterly Maintenance (Run-Up) Services/240 Hour Services – This is an examination of a generator that consists of a less extensive service than the Annual Maintenance Service. The Quarterly Run-Up is a verification of the vital components of the generator to ensure that it remains in FMC status. Quarterly Run-ups are completed every 90 days or when the generator has accumulated 240 or more run-hours. See Section 8.1 for a detailed explanation of the requirements for the Quarterly Run-Up Service. This is one of the four primary tasks to be performed by the Contractor in this contract.

Repairs – The process of fixing the generator that develops some type of mechanical or electrical problem. This is one of the four primary tasks in this contract to be performed by the contractor.

It is explained in detail in Section 8.4 of this PWS.

Work Orders – Individual tasks the PM requests the Contractor to perform within the scope and authority of the contract. Typical Work Orders include hauling, loading and unloading, installing, de-installing, repairing generators and others as indicated in the definitions.

7. Deliverables o Provide Pricing Schedule for Manpower, Equipment, and Necessary Materials to perform the Quarterly Run-Up Service, the Annual Maintenance Service, Assessment Costs (if applicable) and be prepared to identify labor and material rates for Repairs.

Pricing to include manpower and equipment for two designated Work Periods listed below:

Routine service period between the hours of 0800-1700 Availability to provide Emergency Services between the hours of 1701-0759 o Provide qualifications of Key Personnel and provide written notification to the CO of the name/contact information of the Project Manager and Alternate.

o Define the methodology by which the Contractor will conduct generator assessments on a regular basis (monthly) to determine the unit’s status in the time between Quarterly Services.

o Determine along with the CO’s approval which forms will be used to document services (FEMA’s GMP or Contractor’s similar form and to identify the form to be used to initiate a request for repair (either FEMA’s form or other).

8. Specific Tasks

There are five (5) types of services or tasks to be performed by the Contract that are the requirements of this contract. Work to include but not limited to the following where the Contractor must provide all required work and materials to complete the tasks. All completed work should be reported within 24 hours of completion.

8.1 QUARTERLY MAINTENANCE SERVICES /QUARTERLY RUN-UPS / 240

HOUR SERVICES (CLIN 0001)

The act of starting a generator and achieving normal ambient operating temperature (no load is applied during run up services) and subsequently allowing the generator to run continuously for at least one (1) hour; if needed, the generator may be run for additional time. The overall purpose of the run-up is to identify minor discrepancies or needed repairs, charge the batteries, spot test the mechanical operability, ensure the equipment is safe to operate and is FMC. All fluids are to be topped off during each service. When a generator requires more than 1 gallon of oil or coolant, this will be considered a REPAIR and will be charged accordingly. Any fluid top off, up to 1 gallon will be responsibility of the contractor.

Combustion Air Intake System Generator shall be checked to assure there is no obstruction or restriction of any air inlet.

Air filters are required to be changed during annual services (1st scheduled service under base contract period) and then every two (2) years thereafter during the duration of contract performance (if contract is extended). If the time/use threshold is exceeded (due to use), then the filter will be replaced. All minor discrepancies shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition.

Exhaust Generator System Generator shall be inspected for security, corrosion, mildew and leaks. All generators shall have an exhaust assembly that extends beyond the exhaust manifold to include a metallic rain cap where necessary. The exhaust should be installed to expel gases away from the control panel area and the operator. All turbo charger assemblies (where installed) should be inspected for proper operation, and to ensure the absence of oil leaks and undue noise while under load which would indicate malfunction. Mufflers (where installed) shall be inspected for serviceability, security and corrosion. The generator’s exhaust port shall be made weatherproof by means of a securely fastened, commercially available, rain cap. All mounting hardware shall be inspected for security and serviceability. All minor discrepancies shall be corrected immediately to Manufacturer’s (MFR’s) specifications to ensure system remains in serviceable condition.

Generator Fuel System Generator shall be inspected for fuel leaks, seeps, security, and corrosion. Supply and return lines shall be checked to ensure they are not unduly lengthy, but if found to be so, the contractor shall adjust to a suitable length. All other hardware shall be inspected for security and serviceability. All minor discrepancies shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition. Upon completion of all oil/lubrication changes, the Contractor shall annotate the last date of the oil/lubrication change and hour meter reading by highlighting the information on the filter or component.

Generator Electrical Power Production System Generator shall be inspected to ensure that the generator assembly is securely mounted to the power plant (engine) or the unit’s power takeoff section. The commutation, slip rings, and brushes shall be inspected, cleaned and adjusted where required. All cables leads and wiring shall be inspected for serviceability to include chaffing, weather cracking and security. Electrical tape is not an acceptable repair for any and all repairs of damaged wire or cables. Shrink tubing is the only acceptable shield repair for damaged wires or cables. Terminals shall be inspected for security and corrosion.

Voltage regulators (where included) shall operate in accordance with MFR’s specifications. All other hardware shall be inspected for security and serviceability. All breaker electrical connectors and lugs are to be physically checked during each service.

All minor discrepancies shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition.

Generator Control Circuit System Generator control circuit systems shall be inspected to ensure all control devices, rheostats, variable capacitors/resistors, switches and such are fully functional and adjustable through a full range of MFR’s specifications. All wiring and terminals shall be checked for corrosion and security. All knobs and handles shall be checked for security and serviceability. Ignition keys and ignition switches shall be inspected for corrosion and serviceability. All wiring and terminals shall be inspected for security and serviceability. The phase selector switch (where available) shall be inspected for serviceability, security, and functionality. The generator shall be tested for output from all phase variables during each service. All other hardware shall be inspected for security and serviceability. All minor discrepancies shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition.

Generator Gauges and Meters Generator gauges and meters shall be inspected for serviceability, corrosion, and security. All gauges/meters shall be readable, properly calibrated and their faces not cracked or broken. All wires and terminals shall be inspected for security, chaffing, weather cracking, fraying and corrosion. All gauges and meters shall be functional. This is to include the following, when installed by MFR:

• Voltmeter or gauge

• Ammeter or gauge

• Frequency meter (Hertz meter)

• Run Hour meter

• Phase indicator

• Engine coolant temperature gauge

• Battery charging system meter (voltage or current)

• Fuel leak detected (if installed)

All other hardware shall be inspected for security and serviceability. All minor discrepancies and repairs shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition.

Generator Cooling System Generator shall be inspected for damage, leaks, seeps, and serviceability of the fan, radiator, hoses, water pump, thermostat, coolant overflow tanks, radiator cap (during annual pressure test during annual maintenance services), and associated hardware. The radiator shall be inspected for full flow through operation to ensure that the vents and vanes are not bent clogged or otherwise damaged and the radiator cap is serviceable. The hoses shall be inspected for breakdown, weather cracking, or damage that may affect serviceability. The thermostat shall function in accordance with MFR’s specifications.

All coolant shall be tested during the Annual Load Test, and coolant filters will be replaced every three (3) years. Generator Coolant filters AND generator coolant are required to be changed during the base year 1st annual services and then every THREE years following. The radiator coolant level shall be filled to MFR’s specifications with the proper coolant/antifreeze and water mix. Engine coolant shall be “dip” tested, by means of an approved “industry standard” Litmus Strip tester and/or other industry approved methods (refractometer or float type hydrometer), to determine if the current level of protection falls within FEMA’s requirement of -30 degrees Fahrenheit. All coolant failures require COR or FPM notification immediately upon discovery. In instances where coolant does not meet FEMA’s requirement but is within rechargeable parameters, the contractor shall add the appropriate amount and type of coolant additive to achieve acceptable results. Coolant that falls outside of rechargeable parameters must be drained and replaced, as well as any/all coolant filters.

As stated above, ALL anti-freeze (coolant) filters AND fluid will be changed during ANNUAL SERVICES. FEMA will direct coolant change based from the coolant testing thereafter between change periods.

If a generator is required to have its coolant flushed, this will be considered a repair and annotated appropriately on any and all documentation and service records.

Generator Battery, Battery Box and Charging System Only sealed (spill-proof), AGM batteries are to be installed in FEMA generators. Any lead acid type batteries shall be replaced by the contractor with FEMA approved Gel type battery(s). Installed batteries shall be inspected for security, corrosion, and connection.

Batteries shall be load-tested to ensure viability and nominal functionality that they do not leak and are of the proper ampere rating for the generator into which they are installed. The battery, battery box, and hold down clamps shall be properly installed and checked to ensure the battery is securely anchored. All cables shall be inspected for security, chaffing, weather cracks, and other damage that may affect serviceability.

Battery terminals shall be inspected for corrosion buildup and cleaned as required. All battery charging systems shall be visually inspected for frayed, loose, corroded or damaged wiring, and hardware. This includes fuses, alternators, bridge rectifier assemblies, and reverse current relays. The Solar Charger Panel and components (if equipped) shall be checked to ensure: 1) all components are securely affixed to the generator; 2) all electrical connections are free of corrosion, and all components are tested to ensure the system is functioning properly. All other hardware shall be inspected for security and serviceability. All minor discrepancies shall be corrected to MFR’s specifications to ensure system is in serviceable condition. Should any battery be found to be unserviceable, or not in accordance with the specifications, the Contractor shall only provide a cost-estimate for its replacement.

Damage The Contractor shall inspect all generators for cracks, dents, serviceable motor mounts, corrosion, mildew, and other damage that may affect serviceability.

Doors and Panels The Contractor shall ensure that all doors and panels (safety panels) close properly and all latches and catches function correctly.

Hardware The Contractor shall inspect all other hardware to ensure serviceability and that it is secured within the generator if required. All minor discrepancies shall be corrected on-the-spot to MFR’s specifications to ensure system remains in serviceable condition. In those cases where corrections cannot be accomplished without delay, the contractor shall notify the COR immediately.

8.2 ANNUAL MAINTENANCE SERVICES (CLIN 0002)

Annual Maintenance Services Includes all services required for Quarterly Maintenance Service and has a required total generator run time of minimum two (2) hours, which includes: load bank (90 minutes) and 30-minue run-time for performing quarterly run-up procedures. Filters and fluids are to be changed prior to the annual run-up.

Generator Lubricant System As part of the Annual Maintenance Service, all generators must have the lube oil and oil filter(s) changed, and all fuel filters & water separator filters will be replaced BEFORE Load Bank is to occur. After the filters are changed, all generators shall be run for 30 minutes to ensure there are no leaks in the oil or fuel filter systems.

Generator Air Filter Requirements All generators shall be checked to ensure there is no obstruction or restriction of any air inlet. Air filters are required to be changed during annual services and then every two

(2) years thereafter during the duration of contract performance. If the time/use threshold is exceeded (due to use), then the filter will be replaced.

All grease fittings shall be lubricated in accordance with MFR’s specifications. All oil pumps and oil lines shall be checked for security, chaffing, fraying, leeks/seeps, and any condition that may affect serviceability. Oil filter cap and oil status dipstick shall be present and in serviceable condition. The contractor shall provide all oils, lubricants, and coolant to meet required specifications. All minor discrepancies shall be corrected immediately to MFR’s specifications to ensure system remains in serviceable condition.

Load Bank Testing Load bank testing is the process of applying load on a generator and measuring its functionality. In conjunction with the annual maintenance service, the contractor shall conduct a resistive load bank test to determine if the generator is FMC. The contractor is to follow the below guideline for load banking of FEMA Generators:

10-minute generator warm-up 5 minutes slowly step up the load to 95% - 100% 60 minutes generator runs at 95% - 100% load 5 minutes slowly remove the load to 0% 10-minute generator cool down

TOTAL LOAD BANK RUN TIME 90 minutes

Recordings of AC voltage, current, frequency, oil pressure, coolant temperature, and battery voltage shall be made available to the Site Technical Monitor. In no case, shall the load test be applied at greater than 100% of the maximum kW rating of the generator. Once the load test is accomplished, any final adjustments and/or required minor repairs can be completed from the results of the load test run. The load test run may need to be repeated as described above, pending the results and adjustments or repairs required from the initial load test run. A technician is required to remain with generator for the duration of load testing.

8.3 REPAIRS (CLIN 0003)

While conducting Annual and Quarterly Maintenance Services, the contractor may be tasked to carry out all repairs necessary to ensure the generator remains fully mission capable. The Contractor may be required to respond to an emergency call where the generator has some malfunction or problem. Repairs will be completed during a service period that is agreed upon by the Contractor, Contracting Officer and the COR. If needed and it is agreed upon by FEMA, the repair will be deferred until the following service for contractor installation or at another scheduled time. If the required part(s) are not available and need to be ordered, the contractor will order the part(s) and seek reimbursement under the Repair CLIN. If while still conducting maintenance services, the part(s) arrives, it is the contractor’s responsibility to install the part(s). For any repairs that are deferred to the following service (complexity of repair as determined by the site FPM and the contractor on site), parts are to be delivered within a reasonable amount of time based on the approval of the repair.

In order for the contractor to be reimbursed for repairs under the Repair CLIN (time and material) the contractor is required to provide the Government with a written cost estimate detailing the required labor rates and the pricing for parts to include part numbers PRIOR to conduct any repairs; allowing for determination of fair and reasonable costs. If due to time constraints, verbal approval from the site COR or FPM (depending on approval threshold) is used for a repair, the follow-up written estimate must be submitted by the contractor within 24 hours and will indicate if there was any price adjustment. Once the contractor receives approval (written or verbal), the contractor may begin repairs; until then, NO REPAIRS ARE TO BE COMPLETED. For those repairs that are approved by the site COR or FPM, at the conclusion of services, both the Contractor and the site FPM are to ensure that any appropriate documents are completed and sent to the Primary COR within two (2) business days of service completion. The contractor is required to submit to the Primary COR any and all price estimates that occurred during services within 48 hours of approval. The threshold for authority to grant verbal Repair approval is listed in the table below. All written submissions for repair are approved by the CO.

REPAIR

LIMIT

AUTHORITY TO

GRANT VERBAL

APPROVAL

< $1000 CO, COR or FPM

< $2500 CO, COR

$2500 CO

8.4 ASCO 300 SERIES ATS SWITCH AND PREVENTATIVE MAINTENANCE

(CLIN 0004)

1600A, 480V, 3 Phase

Contractor will be responsible for performing the following tasks over the PM contract.

• Exterior visual inspection. Check for any obvious signs of damage or wear. If there are cuts or breaks in a line or there is damage present on the unit, be sure to have it replaced or repaired immediately!

• Check for signs of moisture. Accumulated moisture from high humidity levels or contact from an external source can present a serious risk. Never attempt to operate a wet or damp transfer switch. Locate the source of moisture and have it handled immediately.

• Look for signs of excessive heat. Discoloration, deformities, damage to contacts, and cracking are all signs of excessive heat being generated by your automatic transfer switch during operation. If any evidence of overheating is found and provide us with recommendations.

• Dust removal. Dust can impede connections and reduce the effectiveness of your ATS.

To remove collected dust and debris, use a vacuum or similar device. Please avoid the use of compressed air! While these are a fast and easy tool for dust removal in some contexts, with something delicate like a transfer switch, you’re more likely to force dust into major components where it will stay lodged and create complications.

• Clean your transfer switch. Use an approved industrial solvent. Be sure any accumulated junk, grime, or foreign materials are totally removed.

• Check contacts. For signs of corrosion are normal in limited amounts, but once erosion has become evident, it may be time to have the contacts replaced, or the ATS itself.

• Check Main Power. Check transfer switching mechanisms’ mechanical operation and integrity.

• Tighten Connectors. Tighten transfers switches power wiring connection to specifications

• Check Contacts. Check Main Power switching contacts condition and clean.

• Thermo Scans. Perform a Thermal scan or Millivolt drop test to check high contract resistances

• Tighten and Clean. Connectors and clean main contacts

• Adjust Contacts. Adjust main contacts as necessary

• Test. Test all indicators and remote-control systems for operation

8.5 GENERATOR TRACKER: GENERATOR MONITORING SYSTEM (0005)

• Generator Monitoring System, the current system needs to be assessed. The Contractor is to provide a proposal for the replacement or upgrade as part of their Assessment prior to PM beginning.

• The Generator monitoring system is an event-driven monitoring solution for standby generators. This universal approach will give you the critical information you need to know that your generator is going to work when you need it.

• Each system is outfitted with a communication module that communicates directly with the Generator Monitoring System. Every time your generator exercises, fails or changes state, it will immediately send that information to our data center which will instantly process that information, publish to your secured web portal and issue notifications via SMS Text Message and/or Email to as many recipients as required.

9.0 Performance Requirements Summary (PRS)

Service Output

Performance Objective

Acceptable Quality Level

Positive Incentive

Negative incentive

Tasks and related deliverables

Completion of tasks on a timely basis with the appropriate reports and deliverables.

Limited disruption and meeting deadlines 100% of the time

Positive past performance shared to internal FEMA Offices

Must recomplete task at no additional cost to the Government within 24 hours.

10. Inventory

Contractor is responsible for all necessary supplies and manpower for all preventative maintenance that is to be accomplished in this contract. Accounting of all necessary supplies via reporting will be provided by Contractor upon completion.

11. Government-furnished Equipment and Information

No Government furnished property or equipment will be provided.

12. Contractor Personnel

It is the responsibility of the Contractor to propose qualified contractor personnel to perform all requirements specified in the PWS. FEMA will not specify education, experience or other qualifications for contractor personnel and will rely on the Contractor to propose and provide qualified personnel to perform all requirements specified in this PWS.

13.1 Employee Identification

Visiting Contractor employees shall comply with all Government escort rules and requirements.

All Contractor employees shall identify themselves as Contractors when their status is always not readily apparent and display all identification and visitor badges in plain view. Contractor shall establish and provide a methodology of how employees can be readily identified if questioned by FEMA personnel.

The Region 2 RRCC is located on an active military base. Admittance is only permitted for persons who are United States Citizens and who can perform two forms of picture identification. The military base is subject to lockdown at any time which prevents entry or exit until the lockdown has been completed. Finally, persons entering a military base are subject to search at any time.

13.2 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees always present a professional appearance and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

13.3 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.