1.05 Draft PWS.pdf

PERFORMANCE WORK STATEMENT

Maintenance, Repair and Installation of Security Systems

Performance Work Statement

15 February 2024

PART I

GENERAL INFORMATION

1.1 Introduction/ Background: The Naval Oceanographic Office (NAVOCEANO) and

Commander, Naval Meteorology and Oceanography Command

(COMNAVMETOCCOM) occupy multiple buildings located aboard Stennis Space

Center, MS. The majority of the buildings are restricted areas, and as such are secured using multiple Electronic Security System (ESS), including both Automated Access

Control Systems (AACS) and Intrusion Detection Systems (IDS).

1.2 Objectives: Provide maintenance and technical support for NAVOCEANO and

COMNAVMETOCCOM ESS

1.3 Scope: Contractor shall provide all personnel, supplies, maintenance, repair, and/or installation to support existing ESS including IDS, and the AACS for all buildings and spaces under the control of the NAVOCEANO and

COMNAVMETOCCOM, Stennis Space Center, MS.

1.4.1 Period of Performance: The period of performance shall be for one (1) base year and four

(4) twelve 12-month options plus a six month extension under FAR 52.217-8.

1.4.2 Place(s) of Performance:

Since there will not a travel budget, contractor must be located within 50 miles of the NASA

Stennis Space Center in order to allow for as-needed access to repair and maintain Electronic

Security systems.

Naval Meteorology and Oceanography Command (CNMOC)

Stennis Space Center

Naval Oceanographic Office

1100 Balch Blvd

Stennis Space Center, MS 39529

Locations aboard Stennis Space Center include buildings: 1000, 1001, 1002, l003, 1032, 1100, 2408*, 9134, 9322, 8000**, and 9605**.

1.5 General Information

1.5.1 Hours of Operation: The contractor is responsible for conducting regular maintenance and service calls between the hours of 0800 and 1600 Monday through Friday, excluding Federal

Holidays.

1.5.2 Recognized Holidays: Recognized Holidays/Government Closure: Federal law (5 U.S.C.

6103) establishes the public holidays for Federal employees. Any other day designated by federal statute, executive order, presidential proclamation and/or local determinations relating to adverse weather conditions, national emergencies, administrative closings, or similar

Government directed facility closings may require office closure. During such periods of closure, contractor employees will not be allowed to work nor will the contractor be compensated. In the case of a government shutdown, the contractor may be allowed to work with

Contracting Officer's (KO) approval. Federal holidays are available at the Federal Holiday OPM

Site: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

1.5.3 Security Requirements: The overall classification of this contract is CUI (Controlled

Unclassified Information). Contractor does not require access to classified information in the performance of this contract. All contract personnel shall comply with the directives and policies established in 2 CFR Part 117 “National Industrial Security Program Operating Manual” and

SECNAVINST 5510.36B “Department of the Navy (DoN) Information Security Program.” The contractor shall require logical and physical access to Naval Oceanographic Office facility. A

Tier 1 (T1) background investigation is required IAW SECNAVINST 5510.30C and DoN CIO

Memorandum dated 8 Sep 2020 regarding IT Level designation. Upon award of the contract (or within 30 days of contract award) the Contract Company will provide the Security Office with a

Resume and OF306 of contract personnel to begin the T1 investigation or to verify the contractors have the required investigation for the contract. Please reach out to the COR to get

Personnel Security Specialist contact information.

"ALL AUTHORIZED USERS OF DOD INFORMATION SYSTEMS SHALL RECEIVE

INITIAL IA AWARENESS ORIENTATION AS A CONDITION OF ACCESS AND

THEREAFTER MUST COMPLETE ANNUAL IA REFRESHER AWARENESS TRAINING

TO MAINTAIN AN ACTIVE USER ACCOUNT."

1.5.4 Information Security: To the extent the contractor receives or is given access to proprietary data, data protected by the Privacy Act of 1974, or other unclassified or CUI privileged technical, business, or financial information under this contract, the contractor shall treat and protect such information IAW any restrictions imposed on such information. Access includes the functions of data handling, storage, electronic transmission and physical distribution.

1.5.5 Physical Security: The contractor is responsible for knowledge of and compliance with all OPNAV and local site instructions, policies, and procedures regarding physical security in the performance of this contract. The contractor shall safeguard all Government property in assigned work areas and secure all Government material in the contractor’s possession when not under direct physical control of contractor employees.

NAVOCEANO and/or COMNAVMETOCCOM shall provide cleared escorts for, and access to, all service calls in restricted areas.

1.5.6 Identification Badges and Passes: All contractor employees shall obtain and display required employee and vehicle passes IAW local base policy and instructions. The contractor shall submit to the Designated Government Representative (DGR), prior to the performance start date, an estimate of the number of personnel expected to implement the contract. The

Government will issue badges without charge. Each employee shall provide the information requested for the badge and vehicle pass, and shall wear the Government-issued badge over the front of their outer clothing, visible and above the waist. Government-issued employee identification will be worn at all times while on the installation and provided for inspection when requested by management, security, or police personnel. Passes and badges issued by the contractor to their employees are in addition to the requirements of the Government for employee identification. Lost badges must be reported immediately to the issuing office. The contractor shall be responsible for ensuring all departing contractor employees are out-processed, to include turn-in of security identification badges. When an employee leaves the contractor’s service, the employee’s identification card shall be returned to the DGR upon their departure.

The DGR will have and exercise full and complete control as to granting or denying security identification badges. It shall be the contractor’s responsibility to account for all security identification badges issued to its contracted employees.

1.5.7 Key Control: The DGR will ensure keys are issued for contractor assigned spaces. The contractor shall establish a control system IAW OPNAVINST 5530.14 and 5530.15 series and local base policies and instructions to safeguard Government-issued keys to prevent theft, loss, or use by unauthorized persons. If, through negligence of the contractor, the Government must re-key locks for which the contractor has received keys, the contractor shall reimburse the

Government for costs incurred.

1.5.8 Special Qualifications: Contractor must have extensive knowledge of alarm, access control and CCTV systems with a minimum of five (5) years of experience with ESS/ESS monitoring equipment and AACS equipment. Contractor shall be familiar with various manufacturers components currently in use to include (but not limited to) SIS, HES, Bosch, Radionics, and Lenel.

1.5.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting

Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

PART2

DEFINITIONS & ACRONYMS

PWS: Performance Work Statement

ESS: Electronic Security System

IDS: Intrusion Detection System

AACS: Automated Access Control System

NAVOCEANO: Naval Oceanographic Office

COMNAVMETOCCOM: Commander, Naval Meteorology and Oceanography Command

Contracting Officer's Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Quality Assurance: Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement

PART3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL:

3.1.1 Equipment: The Government will not provide any equipment for the resultant contract.

PARTS SPECIFIC TASKS

4.1 BASIC SERVICES. The contractor shall:

4. 1.1 Contractor shall repair or provide and install equipment to include parts, components, manufactured designated replacement parts, and any other equipment not specifically identified but required for equipment to be in full working order. Technical support for the SIS Alarm

Center and Lenel Onguard Alarm Monitoring software program currently installed to endure compatibility of the fully operating system. Technical support includes program maintenance, software updates, licensing, and license renewal. Contractor must obtain access to NASA Stennis

Space Center following SSC and NAVO guidelines.

*There is no IDS maintenance required at this annotated building.

** There is no AACS maintenance required at these annotated buildings.

Below is a list of the common systems/ equipment currently in place. This is not an all-inclusive list:

SIS - ALARM CENTER Monitoring/Dispatch program (Signal Processors & Receivers)

Lenel Access Control System

DMPPanel

DMP KeyPad

Balanced Magnetic Switches UL 634 Level 2

Motion Detectors UL 639

Electronic Door Strikes HID Readers and Keypads

Printers and periphials utilized by the systems

Contractor shall retain minimal inventory on hand to support 4.1.1 maintenance within 7 to 10 business days.

4.1.2 Emergency Services: Contractor shall respond to emergency within 2 hours during regular working hours and 4 hours on holidays, weekends and non-working hours. The COR will notify the contractor of the emergency.

PART 5

APPLICABLE PUBLICATIONS

5.1 Publications applicable to this PWS are listed below. The publications must be coded as mandatory or advisory, the date of the publication, and what chapters or pages are applicable to the requirement. All publications listed are available via the Internet less NAVOCEANOINSTs which will be provided by the COR.

ICD/ICS 705 Paragraph G Physical and Technical Security Standards

OPNAVINST5530.14E, Enclosure (1)

SECNAVINST 5500.35 PHYSICAL SECURITY STANDARDS

DoD 5200.08-R Physical Security Program C2.3

PART 6

TECHNICAL EXHIBIT 1

Performance Requirements Summary

6.1 This PWS not only discusses work to be performed, but also contains performance standards and acceptable performance levels (APL). Performance standards are "tools" the Government uses to measure level of performance. A standard is an optimum performance level against which actual performance can be measured or evaluated. For example, in the statement

"complete a service call in 24 hours" the standard is 24 hours. The number of days actually taken to finish this task is the performance indicator, which determines if the work performed was below, met, or exceeded the standard. Developing accurate performance standards is crucial to ensuring that the actual performance received, regardless of the service provider, meets the requirements of the Statement of Work. This PWS includes performance standards for each of the Functional Areas of the PWS. The performance standards provided with this PWS seek to state the characteristics of properly completed outputs. Each performance standard contains standards for both quality and timeliness.

6.2 Quality Assurance. The COR will inspect for compliance with Contract terms throughout the

Contract period. Evaluation will be based on the Contractor’s compliance with the requirements set forth in the Performance Requirements Summary (PRS). The Government will monitor the

Contractor's performance under this Contract by performing surveillance using the PRS. The

PRS is used primarily to determine if the Contractor is performing all required outputs. The PRS also indicates for contractors the importance of each required service.

6.3 Performance Requirements Summary Table: See Attachment 1, PWS PRS Table, Quality Assurance Surveillance Plan (QASP) and/ or Performance Requirements Summary

(PRS) to be included at the time of award.

6.4 Quality Control

6.5 The Government shall rely on the contractors’ existing quality assurance systems as per customary industry practices for the commercial item being acquired. The quality control plan shall ensure configuration, maintenance and repair services are performed in accordance with manufacturer’s recommendations and generally accepted commercial practices. The plan shall identify procedures to identify and prevent defective services from recurring.

6.6 The contractor shall provide a copy of their quality control program to the Government within 30 days of award.