1.02 PWS.pdf

Performance Work Statement Audiovisual Systems Support Services

Information Technology and Communication Services Naval Postgraduate School

1.0 Background/Introduction

The Naval Postgraduate School (NPS), located in Monterey, California has a mission to provide relevant and unique, advanced education and research programs to the U.S. Navy, other military branches, and foreign military services necessary to increase the combat effectiveness and enhance the security of the United States and its allies. The mission of the Information Technology and Communication Services (ITACS) Directorate is to provide technology and communications in support of NPS's core mission of teaching, research, and service to the Navy and Department of Defense. ITACS provides faculty, students, researchers, and staff with superior technology, significantly enhancing the warfighters learning experience.

NPS requires Audiovisual (AV) Systems Support Services in support of the Educational Technologies Office (EdTech) of the ITACS Directorate. EdTech is a work center within ITACS that manages audiovisual systems in learning spaces, meeting rooms and other facilities at NPS.

2.0 Scope

The scope of this requirement is to provide maintenance, consulting, design and installation services for audiovisual and videoconferencing system requirements for classrooms, conference rooms, labs, auditoriums, and other meeting spaces on the main campus of NPS. The service includes maintenance of 134 existing integrated audiovisual and videoconferencing systems as well as any new systems installed during the period of performance.

The overall scope of this requirement includes:

• Maintenance and repair of existing audiovisual systems

• Modifications to existing systems to meet evolving requirements

• Consulting on audiovisual technology for new requirements

• Designing integrated systems for new requirements

• Designing modifications to existing audiovisual and videoconferencing systems to adapt existing systems to new requirements

• Configuration, programming, and installation of new systems and modifications to existing systems

The existing integrated systems are comprised of equipment from multiple manufacturers integrated to act as a single system. Systems are standardized where possible, but variations occur based on life-cycle and specific requirements. For example, a standardized design is used for classroom AV systems, but classrooms are refreshed and updated in installments based on funding availability. Thus, there are currently two generations of standardized classroom audiovisual systems in use. A small number of classroom or lab audiovisual systems based on the standardized design may include slight variations on the design to address the specific needs of the primary user.

Conference room audiovisual systems are designed to meet the specific needs of the primary user but are typically single display systems with inputs for desktop and/or laptop computers. A small number of classrooms and conference rooms have integrated videoconferencing technology. Computer labs and some classrooms include dedicated computer workstations or laptops at each student seat. A small number of these rooms include inputs to the AV system from each student table.

AV systems described herein are composed of equipment and software designed to enable the presentation of video and audio content to audiences of varying sizes in auditoriums, classrooms, labs, conference rooms, dining facilities and other meeting spaces. Audiovisual systems may include equipment such as video projectors, flat-screen video displays, audio amplification systems, loudspeakers, microphones, video cameras, videoconferencing systems, media presentation gateways, wireless audiovisual interfaces, digital and analog audiovisual signal interfaces, audiovisual signal switching and processing equipment, integrated system controllers, touch panels, software-based graphical user interfaces, related hardware mounting systems and equipment racks, ethernet switches, electrical power distribution equipment, uninterruptible power supplies, computer monitors and speaker systems, twisted pair audiovisual signal interfaces.

Existing installed audiovisual systems at NPS include equipment from one or more of the following manufacturers:

• Extron Electronics (audiovisual signal interfaces, signal switching, scalers, signal processing, integrated control processors, touch panel interfaces, twisted pair transmitter/receiver systems, and audio amplification systems)

• AVer (PTZ cameras)

• Panasonic (video projectors, flat screen displays, PTZ cameras)

• Vaddio (cameras & twisted pair interfaces)

• Premier Mounts (projector & display mounts)

• Chief Manufacturing (projector & display mounts)

• Elmo (document cameras)

• Wolfvision (document cameras)

• Cisco (videoconferencing systems & cameras)

• Owl Labs (videoconferencing camera/speakerphones)

• Shure (microphones & electronics)

• Middle Atlantic Products

• Miscellaneous equipment from various manufacturers including computer monitors, ethernet switches, power distribution, cables, adapters and other ancillary items.

3.0 Tasks

The Contractor shall be capable of providing flexible, responsive, and high-quality services in support of the following tasks:

3.1 Troubleshooting and Repair

Perform the following troubleshooting and repair work on an as-needed basis:

3.1.1 Diagnose the cause of malfunctions of existing audiovisual systems and furnish a repair proposal (including a price quote) for new replacement equipment required and/or materials necessary to repair the system.

3.1.2 Remove and replace failed system components utilizing Contractor furnished, newly purchased

Government-owned equipment, or existing spare Government-owned equipment and re-load firmware and software configurations as required to restore systems to normal operating condition.

3.1.3 Repair or replace failed signal, control, data and power cables.

3.1.4 Repair failed mounting hardware and fasteners.

3.2 Consulting

Provide guidance and suggest product and system design approaches to meet specified goals. The purpose of consulting services shall be to identify user needs, establish requirements and provide cost estimates for new audiovisual systems (or modifications to existing audiovisual systems) based on those requirements. The cost estimates will be used to determine feasibility and secure funding. Consultations shall be conducted by telephone, software conferencing or on-site depending upon Government requirements. Some examples of future projects include but are not limited to: Upgrading a sound reinforcement system in a 1400 seat auditorium, modifications to an executive briefing center to improve the graphical user interface workflow, installing new, Government-owned AV switching and control equipment in approximately 55 classrooms, modifications to existing AV technology and improving graphical user interface workflow in an active learning classroom.

Consulting work includes:

3.2.1 Conducting in-person, telephone or software conferencing meetings with Government representatives to identify functional, performance, and installation requirements for new audiovisual systems or modifications to existing audiovisual systems. Two-hour consultation planning meetings will be scheduled at least once per month throughout the period of performance. During the consultation planning meetings, the Government will identify new project plans that require development as well as revisit projects previously discussed. Additional follow-up meetings to develop specific project plans will be scheduled on an as-needed basis.

3.2.2 Prepare draft AV system designs (including functional block diagrams) illustrating proposed system components, the interconnection plan, a written summary of the requirements established during the consulting session and a description of how the proposed design meets those requirements.

3.2.3 Prepare (price quotes), including the costs of purchasing new equipment, installing and configuring any new equipment, and/or modifying existing system configurations to meet the requirements established during the consultation.

3.2.4 Prepare written summaries of each consultation discussion together with recommended next steps toward completion of the projects under discussion.

3.2.5 The Contractor shall include with the summary appropriate documentation (if any) which may include draft system sketches, (price quotes), written descriptions, manufacturer’s data sheets, or other documentation necessary to enable the Government to evaluate and proceed with the Contractor’s recommended next steps. Upon review of the draft design documents, the Government will either request specific changes via email, request a follow-up consultation to clarify requirements, or issue a formal System Design Request based on the submitted draft. A System Design Request may or may not follow from a prior consultation session. A subsequent consultation session may be needed in order to clarify requirements as the system design is developed. If the Contractor deems a follow-up consultation is needed, the Contractor shall make a request via email to the COR.

3.3 Design

The Contractor shall prepare and furnish detailed system design plans based upon System Design Requests submitted by the Government. System Design Requests may be for projects identified during consultation sessions or for projects identified independently by the Government. System design plans shall include written specifications for the work to be performed, equipment specifications for all equipment to be included in the system (whether new or existing Government-owned equipment), system design drawings (including functional block diagrams), schematic diagrams (and any other drawings) and providing detail as needed to illustrate and explain installation and configuration requirements. Some designs furnished by the Contractor may require procurement outside the scope of this contract due to cost thresholds and/or ancillary requirements. For example, a building construction or remodel project may require an audiovisual system design to ensure appropriate infrastructure is installed during construction but may have a planned completion date beyond the period of performance of this contract will be addressed in a separate contract action. Thus, all system designs furnished by the contractor must be complete and provide sufficient detail to enable the Government to solicit proposals through procurement channels other than this contract when necessary.

Design work includes:

3.3.1 Prepare written descriptions, functional block diagrams, detailed schematic diagrams, floorplan and elevation drawings, reflected ceiling plans, rack elevation drawings.

3.3.2 Prepare written specifications of system functional capabilities.

3.3.3 Prepare Graphical User Interface (GUI) designs to enable system operation by non-technical users.

3.3.4 Prepare equipment lists to be used by the Government for procurement of new equipment when required.

3.4 Installation & Configuration

Perform installation of AV system components in accordance with specified requirements in new and existing systems. Control System Configurations may be a component of a System Design Request. A Control System Configuration may also be requested as a specific task not associated with a System Design Request.

Installation work includes:

3.4.1 Furnish some or all of the equipment to be installed, as requested by the Government.

3.4.2 Prepare equipment and systems for installation and operation by configuring any adjustable hardware and software elements of system components as needed to meet the specified operational, functional and performance requirements.

3.4.3 Modify component or system configurations to adapt an existing system to changing requirements and/or site conditions.

3.4.4 Create custom configurations using OEM software.

3.4.5 Furnish configuration backup files.

3.4.6 Install firmware updates to individual system components.

3.4.7 Attach mounting systems to hard ceilings, suspended ceilings and walls to support video projectors, flat-screen video displays, video cameras and other equipment as needed.

3.4.8 Assemble equipment racks and installing system components within equipment racks.

3.4.9 Interconnect system components using audiovisual signal, control and power interfaces.

3.4.10 Fabricate audiovisual signal, control and power cables in custom lengths suited to specific applications.

3.4.11 Fabricate custom mounting solutions for audiovisual system components from common materials including wood and sheet metal.

3.4.12 Install power, control and audiovisual signal cables within walls, above suspended ceilings and within surface-mounted raceways and/or various types of conduit.

3.4.13 Prepare Control System Configurations (aka: “control system programming”)

4.0 Deliverables

The Contractor shall be responsible for providing the following deliverables:

Task Deliverable Description Frequency

3.2 CDRL A001 The contractor shall provide draft system designs, price quotes and other documentation as appropriate pursuant to CDRL A001.

Upon receipt of Govmt.

request

3.3 CDRL A002 The contractor shall prepare and furnish detailed system design plans based upon System Design Requests submitted by the Government pursuant to CDRL A002.

Upon receipt of Govmt.

request

5.0 Performance Measurement - Quality Assurance Plan

Task Acceptable Quality Level Surveillance Method

Frequency

3.1 Service requests will be

initiated by the COR or designated TPOC via telephone and/or email.

Contractor shall confirm the request within two hours of receipt and respond by email or telephone to the COR or designated with a proposed time and meeting place for the site visit.

The Contractor shall be on-site and ready to begin work on the NPS main campus not later than 1400

100% response rate for both service call confirmation and on-site response.

Review by COR or designated TPOC

Each incident hours on the Next Business Day following receipt of a request from the Government.

3.2 Consultation requests will

be submitted via email by the COR or designated

TPOC.

The Contractor shall confirm the request, via email, within 24 hours.

Contractor shall schedule a mutually agreeable time for a consultation appointment within 5 business days from the date of the request.

100% response rate for both initial response to the request and the consultation appointment.

3.3 System Design Requests

will be submitted via email by the COR or designated

TPOC.

The Contractor shall confirm the request, via email, within 24 hours.

100% response rate for both initial response to the request and delivery of the draft design documents.

3.4 Installation and

Configuration requests will be submitted via email by the COR or designated

TPOC.

The Contractor shall confirm the request, via email, within 24 hours.

Contractor shall schedule a mutually agreeable time for a consultation appointment within 5 business days from the date of the request.

100% response rate for both initial response to the request and the consultation appointment.

If performance falls below the AQL defined above, the Contracting Officer’s Representative (COR) shall document the instance(s), coordinate with the Contracting Officer and advise the Contractor. The Contractor will be requested to review the documentation and provide a written response on how performance will be corrected in the future. Re-performance of any work for failure to perform in accordance with the specified AQL or task requirement shall be completed at the Contractor’s own expense and at no additional cost to the Government.

6.0 Minimum Technical Requirements

The Contractor shall possess the following certifications:

6.1 Authorized Extron Electronics Reseller (able to provide higher-education pricing)

6.2 Authorized Panasonic dealer (able to provide higher-education pricing)

6.3 Extron Control Professional

6.4 Extron AV Associate

7.0 Work Orders and Correspondence

The Government will create a standardized work order document to convey all requests for equipment purchases and service requirements. Each work order will have a unique number assigned to it. This number must be referenced in all Contractor correspondence and billing about the associated work order.

8.0 Warranty of Parts and Service

The Contractor shall provide a warranty period of at least one calendar year for any tasks performed as part of the contract. The Contractor shall also honor the Original Equipment Manufacturer (OEM) warranty of any equipment furnished as part of the contract.

9.0 Period of Performance

Base – 4/1/25 – 3/31/26

OY 1 – 4/1/26 – 3/31/27

OY 2 – 4/1/27 – 3/31/28

OY 3 – 4/1/28 – 3/31/29

OY 4 – 4/1/29 – 3/31/30

10.0 Place of Performance

Performance shall take place on-site at the Naval Postgraduate School, 1 University Circle, Monterey, CA, 93943.

11.0 Current Equipment/Systems

11.1 AV Equipment

Audiovisual requirements at NPS are supported with a variety of equipment including:

• Video displays (projectors, flatscreens)

• Digital and analog AV signal switching, routing, transport and processing devices

• Wired and wireless audiovisual signal interfaces

• Motorized PTZ video cameras

• 360-degree video camera/speakerphones

• Audiovisual capture and streaming appliances

• Audio amplifiers, processors, mixers, loudspeakers and microphones

• Integrated system controllers

• Touch-sensitive video displays and controllers

• Ethernet switches and POE injectors

• Ethernet control interfaces

• Signal and control cables both custom built and prefabricated

• Equipment racks, lecterns, cabinets, and architectural connectivity

• Purpose-built and universal equipment mounting systems

• Portable mounting hardware intended for temporary use such as tripods and mobile carts and mobile video display stands

11.2 AV Systems

AV Systems at NPS range from very simple standalone systems (including only a few components from a single manufacturer) to complex integrated systems (including multiple components from a variety of manufacturers). The most typical examples of integrated AV systems installed at NPS are listed below. Some systems built for unique requirements may include any combination of the equipment described below and/or some equipment not described.

11.2.1 Standard Presentation AV Systems

These represent most installed AV systems on campus. They include a ceiling-mounted projector or wall-mounted flat-panel display, wall-mounted loudspeakers, AV matrix switcher, manual pull-down screen, push-button system controller, Windows PC in the lectern, and laptop HDMI input connection.

Standard Presentation AV systems are in use as classrooms, computer classrooms, and meeting spaces.

11.2.2 Standard Hybrid AV Systems

These represent a growing number of installed AV systems on campus. They include a ceiling-mounted video projector or wall-mounted flat-panel display, AV-USB scaler switcher (or combination of an AV matrix switcher and USB switcher), manual pull-down screen (for projector rooms), 360-degree camera/speakerphone, push-button system controller, Windows PC mounted in the lectern, and laptop HDMI input connection. Many classrooms with these systems also include a whiteboard camera integrated with the camera/speakerphone.

Standard Hybrid AV systems are in use as classrooms and meeting spaces.

11.2.3 FLEX AV Systems

These represent systems specifically designed for collaborative instruction. They include a ceiling-mounted computer and multiple wall-mounted flat-panel displays, motorized PTZ cameras, ceiling-mounted beam forming microphone arrays, wall-mounted speakers, AV matrix switcher, manual pull-down or motorized screen, touch panel control interface, switcher-integrated or standalone system controller, Windows PC in the lectern, and laptop HDMI input connection.

FLEX AV systems are in use as specialized classrooms.

11.2.4 PTZ-based Hybrid AV Systems

These represent several systems with PTZ-camera-based software conferencing support. They include a ceiling-mounted projector or one-or-more wall-mounted flat-panel displays, motorized PTZ cameras, ceiling- or table-mounted beam forming microphone arrays, wall-mounted speakers, AV matrix switcher, manual pull-down or motorized screen, touch panel control interface, switcher-integrated or standalone system controller, Windows PC in the lectern, and laptop HDMI input connection.

PTZ-based Hybrid AV systems are in use as classrooms, meeting spaces, and executive conference rooms.

11.2.5 Auditorium AV Systems

These represent large venue presentation systems. They include a projector installed in a projection booth, wall-mounted speakers, two or more wireless microphone receivers, integrated support for hardwired microphones, audio amplifier, ceiling or wall-mounted loudspeakers, AV matrix switcher or scaler switcher, push-button controller, Windows PC in the lectern, and laptop HDMI input connection.

Auditorium AV systems are in use in five auditoria across campus, ranging in capacity from just over 100 to nearly 1,400 seats. Of note is King Hall Auditorium, which replaces system controllers and matrix switching with AV technician-operated presentation systems and theater-level sound system.

11.2.6 Secure Instruction AV Systems

These represent codec-based conferencing supported presentation systems. They include a ceiling-mounted projector or one-or-more wall-mounted flat-panel displays, motorized PTZ cameras, ceiling-mounted beam forming microphone arrays, wall-mounted speakers, video teleconferencing codec, AV matrix switcher, manual pull-down or motorized screen, touch panel control interface, switcher-integrated or standalone system controller, one or more Windows PCs in the lectern, and laptop HDMI input connection.

Secure Instruction AV systems are in use in specialized classrooms and meeting spaces specifically constructed for secure collaboration.

12.0 Worksite Conditions

The majority of the work sites are interior classrooms, conference rooms, auditoriums, computer labs, office spaces, and dining and entertainment facilities. The work may involve installation or maintenance of equipment in exterior locations. Access to the interior work sites is typically via paved, concrete, or gravel walkways. ADA-compliant access ramps are available at most building entrances, but some work sites are accessible only via enclosed or exterior stairways. Most, but not all, work sites are accessible via elevator. Most work sites are located in multi-storied buildings. Installation work may require work in small, enclosed spaces such as closets, attics, basements, and crawl-spaces. The main building at NPS, Hermann Hall, is a registered historic landmark. Some types of work performed in Hermann Hall will require pre-approval to ensure compliance with historic preservation needs.

13.0 Work Week and Hours of Operation

The Contractor shall provide services during normal working hours excluding federal holidays. Normal working hours are 0730-1630 PST, Monday through Friday, unless requirements dictate otherwise. Exceptions can be permitted by the COR upon request and at the COR’s discretion.

Following is a list of holidays observed by the Government.

Name of Holiday Time of Observance New Year’s Day 1 January Martin Luther King Jr. Day Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

If any of the above holidays occur on a Saturday or a Sunday, then such holiday shall be observed by the Contractor in accordance with the practice as observed by the assigned Government employees at the using activity

14.0 Travel

Performance shall take place on-site at the Naval Postgraduate School, 1 University Circle, Monterey, CA, 93943.

Travel to and from the Contractor’s place of business will not be separately reimbursed.

15.0 Security Requirements

All Contractor personnel must be U.S. citizens and must be escorted by a Government representative at all times while on-site at NPS. NPS is a Department of Navy facility and is subject to the security and access restrictions typical of any United States Naval base. The Contractor is responsible for ensuring that all personnel involved in work on the NPS campus are eligible for access to the NPS campus and have the appropriate identification. All motor vehicles used by the Contractor must meet requirements for use on a facility operated by the United States Navy.

16.0 Privacy Act Statement

“Pursuant to Title 5 United States Code 552a(m)(l), the contractor and all employees of the contractor working under this contract are required to comply with the requirements of 5 U.S.C. 552a (“The Privacy Act of 1974”).”

17.0 Identification of Contractor Employees

In accordance with DFAR 211.106, there shall be a clear distinction between Government employees and service contractor employees. Service contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel. Contractor personnel will be required to obtain and wear badges or other visible identification for meetings with Government personnel to provide a clear distinction between service contractor employees and Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

18.0 Non-Personal Services Statement

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

19.0 SUPTXT204-9400(4-22) CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED

FACILITIES, SENSITIVE INFORMATION, INFORMATION TECHNOLOGY SYSTEMS OR

PROTECTED HEALTH INFORMATION

The following shall be inserted in full text in all solicitations and contracts (including commercial acquisitions) which require contractor unclassified access to federally controlled facilities, sensitive information, Information Technology (IT) systems or protected health information. For commercial acquisitions, this text shall be incorporated into either the PWS or PWS.

The security text does not apply in cases where the contractor/vendor does not have access to Navy Marine Corps Intranet (NMCI) computers, is not issued a Common Access Card (CAC) and is involved in training or other short term duties of less than 30 days’ duration that allow for the use of a visitor request. In these cases, the government employee must submit a Visitor Access Request (VAR) to the main gate or applicable processing entity for your facility and assume responsibility to escort those without CAC Credentials.

This local text does not apply to non-United States (U.S.) Nationals (foreign nationals) who are contactor employees performing work overseas. The local text is applicable to the U.S. Nationals living in the U.S. or overseas who are performing work on a Navy contract.

The investigation of a non-U.S. national at a foreign location must be consistent with a National Agency Check with Written Inquiries (NACI), to the extent possible and include a fingerprint check against the Federal Bureau of Investigation (FBI) criminal history database, an FBI investigations file (name check) search and a name check against the terrorist screening database. Also, the above cited reference notes that Foreign Nationals may not be granted CAC credentials until completion of their investigation and not in the interim.

Per Department of Defense Memorandum (DoDM) 5200.2, Department of Defense (DoD) components must initiate and ensure completion of a background investigation before applying the credentialing standards to a non-U.S.

national at a foreign location. The background investigation must be favorably adjudicated before a CAC can be issued to a non-U.S. national at a foreign location. The type of background investigation may vary based on standing reciprocity treaties concerning identity assurance and information exchanges that exist between the U.S.

and its allies or agency agreements with the host country.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE

INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD DBIDS card. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. FD-258 Fingerprint Card

d. Completed Electronic Investigation (EQIP)

e. All contractor resource(s) must have an active Joint Personnel Adjudication System (JPAS) profile

f. DBIDS Card

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEM

In Accordance With (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include PHI. All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT- II. IT Levels are determined by the requiring activity's Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher level investigation than the National Agency Check (NAC) with Law and Credit (NACLC)/T3/T3R described below.

Due to the privileged system access, an investigation suitable for High Risk national security positions is required.

Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance (IA) Technical Level 1, and must be trained and certified on the Operating System (OS) or Computing Environment (CE) they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy CSM and ISSM/IAM manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the Contracting Officers Representative (COR) shall sign the SAAR-N as the supervisor.

The SAAR-N shall be forwarded to the CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

INTERIM ACCESS

The CSM may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the contractor's security representative. Within three (3) work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative shall be the primary point of contact on any security matter.

The contractor's security representative shall not be replaced or removed without prior notice to the Contracting Officer and CSM.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non- Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and PHI, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions.

At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission

• Original Signed Release Statements

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than ten (10) years) throughout the contract performance period. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy command's ISSM/IAM. Completion and approval of a SAAR-N form is required for all individuals accessing Navy IT resources. The SAAR-N shall be forwarded to the Navy CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the CSM. The CSM will review the submitted documentation for completeness prior to submitting it to the OPM; Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The CSM will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a VAR via the JPAS or a hard copy VAR directly from the contractor's security representative. Although the contractor will take JPAS owning role over the contractor employee, the Navy command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT position category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee's performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

• Must be either a U.S. citizen or a U.S. permanent resident with a minimum of 3 years of legal residency in the U.S. (as required by the Deputy Secretary of Defense DTM 08-006 or its subsequent DoD Instruction (INST)) and

• Must have a favorably completed NACI or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the CSR must submit for all employees each of the following:

• SF-85 Questionnaire for Non-Sensitive Positions

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed NACI or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

* Consult with your CSM and ISSM/IAM for local policy when IT-III (non-sensitive) access is required for non- U.S. citizens outside the U.S. *

**Alternative language which may be included as appropriate:

Contractor and all Contractor personnel with access to or responsibility for XXXXXX of this contract shall comply with DoD Directive 8500.1E IA, DoDI 8510.01 Risk Management Framework (RMF) for DoD IT, DoD Directive

5400.11 DoD Privacy Program, DoD 5200.2-R Personnel Security Program and HSPD 12.

X.1 Be CAC ready at the IT Level II prior to reporting for work.

X.2 At minimum, all contractor personnel must possess/maintain a favorable Tier 3 investigation; formerly a NAC with Local Agency Check and Credit Check (NACLC). This requirement is critical in order to access the data base systems within NAVSUP. It is Contracting Companies; responsibility to ensure that 100% of the contractors have the Tier 3 investigation/IT Level II. In addition, interim approval of clearances is not authorized.

X.3 Be citizens of the U.S.

X.4 If at any time, any contractor person requiring a CAC is unable to possess/maintain an adjudicated Tier 3 investigation, the contractor shall immediately notify the NAVSUP COR to coordinate removal of such a person from work under this contract.

X.5 Contractor personnel with access to or responsibility for nonpublic government data under this contract must comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the CAC for

NAVSUP.

20.0 SUPTXT 203.1106-1 (3-18) NAVY USE OF ABILITYONE SUPPORT CONTRACTOR - RELEASE OF

OFFEROR INFORMATION

NAVSUP FLCSD may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the government or information already in the possession of the government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information. By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the government's AbilityOne Program support contractor personnel. AbilityOne will have a Non- Disclosure/Non-Use Agreement in place with the Government in order to comply with DFARS 252-227-7025. The offeror retains the right to engage AbilityOne in a non-disclosure agreement pursuant to DFARS 252.227- 7025(b)(5)(iv).