Attachment 3 - NCC SAH - Sources Sought Questions.xlsx
XLSX spreadsheet 133 KB Posted
- Attached to
- ORR National Call Center and Sexual Abuse Hotline Federal contract opportunity
- Solicitation number
- 0624NCCSAHSourcesSought
About this file
This document is an attachment containing a Sources Sought questionnaire related to a federal contract opportunity for the ORR National Call Center and Sexual Abuse Hotline (NCC SAH). The questionnaire solicits information from potential offerors on their ability to perform the required services, including their company size, socioeconomic status, experience, and technical capabilities. Key details include:
The NCC SAH provides crisis intervention, referrals, and coordination services for the child welfare community. The questionnaire covers topics such as the offeror's ability to perform the required services, meet the performance objectives, provide the necessary personnel and security clearances, and ensure a successful contract transition. It also requests information on the offeror's software solution, including licensing, accessibility, security, and compliance. Additionally, the questionnaire assesses the offeror's facilities, accounting system, and management infrastructure to support the requirement. This information will be used by the government to evaluate potential sources for the future solicitation.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| NCC SAH Sources Sought Questions and Answers - 5 July 24.pdf | ||
| Attachment 1 - Draft NCC SAH PWS.pdf | ||
| Attachment 2 NCC SAH Sources Sought Questions and Answers Template.xlsx | XLSX spreadsheet | |
| NCC SAH Sources Sought.pdf |
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Text version
Standard RFI Questions
| Question Type | Question |
| Yes/No Matrix | Would your firm submit an offer if this requirement is solicited on the open market? |
| Yes/No Matrix | Do you provide this service or product commercially? |
| Multiple Choice | Please identify all Government-wide Contracts your company holds and are relevant to this requirement. |
| Multiple Choice | Please select the NAICS code you believe is most appropriate for this requirement. |
| Multiple Choice | Please indicate the size of your business. |
| Multiple Choice | Please select all socio-economic categories that apply to your business. |
Multiple Choice In your estimation how much of this potential requirement would your company need to subcontract to other companies?
Clause, PWS, SubK
| Question Type | Question | Answer (If not Open Ended) |
| Yes/No Matrix | Does your company have the capability to perform all required services in the draft PWS? | |
| Yes/No Matrix | Can your company meet all of the performance objectives outlined in the PWS? | |
| Yes/No Matrix | Will you need to subcontract out areas of the PWS? | |
| Multiple Choice | In your estimation, how much of this potential requirement would you firm need to subcontract to other firms? | o None |
o Less than 15 percent o Between 15 and 30 percent o Between 30 and 50 percent o More than 50 percent
| Yes/No Matrix | Does your company have similar or previous experience with the type of work outlined in the draft PWS? |
| Yes/No Matrix | Does your company have the capability to provide personnel with the requisite security clearances at the time of award? |
| Yes/No Matrix | Please explain your ability to provide seamless support services as identified in the draft PWS? |
| Yes/No Matrix | Does the draft PWS contain all information that would enable you to adequately respond to a RFP? |
| Yes/No Matrix | What is a realistic response time for RFQ preparation on this type of solicitation? |
| Yes/No Matrix | How much lead-time will your company need from notification of award to start of work? |
| Yes/No Matrix | Does your company possess the expertise to ensure a successful contract transition within 90 days of award? |
| Yes/No Matrix | Do you have the capability to meet the period of performance schedule requested? |
| Yes/No Matrix | Do you have knowledge of the Federal Acquisition Regulations (FAR) and associated supplemental regulations (HHSAR)? |
| Open Ended | Is there any aspect of this requirement that may limit or restrict your ability to bid? |
| Open Ended | What performance or Service Level Agreements (SLAs) are important when evaluating and selecting services to support the NCC/SAH? |
IT
| Question Type | Question | Answer (If not Yes/No) | Category | Subject | Sub-Subject |
| Yes/No Matrix | Do you provide NCC/SAH software as described in the PWS? | General | |||
| Multiple Choice | How are licenses priced for the software required to operate the NCC/SAH? | (SaaS: Enterprise, SaaS: Per User / Seat, Other) | Cloud | Pricing | |
| Multiple Choice | How do users access the NCC/SAH software? | (Client Application, Mobile Device Application, Software as a Service (SaaS), Web Application, Web Browser, Other) | Cloud | Accessibility | |
| Multiple Choice | How does the NCC/SAH software authenticate users? | (No Authentication, Biometric (e.g., face, figure print, voice), Common Access Card (CAC) / Personal Identity Verification (PIV) Credential (HSPD-12), Multi-Factor Authorization (MFA), Single-Sign-On (SSO), Username / Password, Other) | Security | Authentication | |
| Multiple Choice | Does the Cloud Service Offering (CSO) have a FedRAMP authorization? | (No, Low, Moderate, High) | Security | Authorization | FedRAMP |
| Yes/No Matrix | Is the software capable of obtaining and maintaining an Authority to Operate (ATO)? | ||||
| Yes/No Matrix | Does the software currently have an Authority to Operate at another federal agency or agencies? | ||||
| Multiple Choice | If not FedRAMP authorized, has the Cloud Service Offering (CSO) been evaluated by a government or commercial cybersecurity auditor? | (No, Yes: Within the Last 6 Months, Yes: Within the Last 12 Months, Yes: Within the Last 24 Months, Other) | Security | Cybersecurity | |
| Yes/No Matrix | Are the NCC/SAH software interfaces 508 compliant (https://www.section508.gov)? | Compliance | Accessibility | Section 508 | |
| Yes/No Matrix | Are the NCC/SAH software commercial items (e.g., Commercial Off-the-Shelf (COTS))? | General | Acquisitions | ||
| Yes/No Matrix | Do you provide configuration, customization, and enhancement services for the NCC/SAH software? | Service | Development | ||
| Yes/No Matrix | Do you provide installation & deployment services for the NCC/SAH software? | Service | Implementation | ||
| Open Ended | Are there any hardware-infrastructure dependencies for the software NCC/SAH software solution (e.g., Server, CPU, RAM)? | Software | Implementation | ||
| Open Ended | Are there any software-infrastructure dependencies or specialized integration software required for the installation / deployment of the software NCC/SAH software (e.g., Operating System)? | Software | Implementation | ||
| Yes/No Matrix | Does the software provide for easy access and retention for the data, reporting, logs and other information requested in the PWS? | ||||
| Yes/No Matrix | Is the software and associated data and reporting able to be easily transferred to the Government at the conclusion of the contract? | ||||
| Open Ended | Are there other considerations for the ORR National Call Center/Sexual Abuse Hotline (NCC/SAH) software that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating the NCC/SAH software? | Advice |
PSHC
Question Type Question Answer (If not Open Ended)
Facilities
| Question Type | Question | Answer (If not Open Ended) |
| Yes/No Matrix | Does your company have a current approved DCAA accounting system necessary for performing cost type contracts? | |
| Yes/No Matrix | Do you have the capability to provide a physical facility for 100% in-person performance of the NCC/SAH operations? | |
| Yes/No Matrix | Do you have all the required certifications for the different labor categories as mentioned in the SOW? | |
| Yes/No Matrix | Does your firm have the management infrastructure and capacity to procure and manage the level of effort associated with this requirement? |
File details come from the government source that posted it. Updated .