05 - Appendix 02 - Acronyms and Definitions.pdf

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Appendix 2

Acronyms & Definitions

For the resultant contract, the acronyms listed below shall apply.

DeCA Acronyms

Abbreviation Meaning APM Alternate Program Manager

AQL Acceptable Quality Level

ASA Average Speed to Answer

CCO Corporate Communications Office

CDR Contract Discrepancy Report

CDRL Contract Deliverable

COR Contracting Officer Representative

COTR Contracting Officer Technical Representative

CSAT Customer Satisfaction

DeCA Defense Commissary Agency

DoD Department of Defense

EMIS Electronic Management Information System

EPA Environmental Protection Agency

FCR First Call Resolution

GFP Government Furnish Property

HVAC Heating, Ventilation and Air Conditioning

HVAC Heating Ventilation and Air Conditioning

KO Contracting Officer

MFT Multi-Functional Team

OSHA Occupational Safety and Health Administration

PM Program Manager

PMR Program Management Review

POC Point of Contact

PRS Performance Requirement Summary

PWS Performance Work Statement

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QASP Quality Assurance Surveillance Plan

QAPC Quality Assurance Program Coordinator

QC Quality Control

QCM Quality Control Manager

QCP Quality Control Plan

RMCS Remote Monitoring Control System

SLA Service Level Agreement

SO Service Order

SOP Standing Operating Procedure

As used throughout this contract, the following terms shall have the meaning set forth below.

DeCA Terms and Definitions Acceptable Level of Control The amount of evidence and visible activity allowed after the treatment of various common pests listed.

Acceptable Quality Level Maximum percent defective (or maximum number of defects per hundred units) that can be considered as a satisfactory performance average.

As Directed, As Required, As Permitted, Approved, Acceptance

Where these words or words of similar import are used, it shall be understood that the direction, requirements, permission, approval, or acceptance of the KOs intended unless stated otherwise.

Attribute The property a unit has of being either bad or good. That is, the quality characteristic of a unit is either within the specified requirement, or it is not.

Contract Discrepancy Report

(CDR)

A formal, written documentation of Contractor’s poor performance or lack of performance for contracted work. The CDR is initiated by the COR, or an authorized representative, whenever the performance as determined by the COR is unsatisfactory. The Contractor completes and returns the report to the COR.

Contract employee Any prime or subcontractor employee assigned full time or regular part time to this contract.

Contractor The term Contractor as used herein refers to the prime Contractor. Contractor's subcontractor/s shall comply with the provisions of the contract.

Contracting Officer (KO) The individual with the authority to enter into, administer, and/or terminate contracts. The Contracting Officer (KO) is the exclusive Government official authorized to execute changes

Acronyms & Definitions 3 | P a g e and authorize deviations or variations from this contract.

Contracting Officer’s Representative (COR)

An authorized designee of the Contracting Officer.

Cost Estimate A preliminary cost estimate, using the most accurate figures readily available, of the labor and materials necessary to do a described piece of work.

Discrepancy A disagreement between the actual quantity or condition of property and that shown by the record of the property. A discrepancy usually is a disagreement between quantities or condition of property actually received in a shipment and that recorded on the shipping document. This type of discrepancy generally is referred to as a "discrepancy incident to shipment".

Another form of discrepancy occurs when there is a disagreement between a stock record balance and the results of a physical count or inventory.

Government The personnel and agencies that lawfully administer and control the affairs of the United States.

Normal operating characteristics and conditions

Appliance operating temperatures, pressures, fluid flows, speeds, and other characteristics, including full charge of the appliance, that would be expected for a given process load and ambient condition during normal operation.

Normal Operating Hours Commissary operating hours, except Thanksgiving, Christmas, or New Year's, as applicable to the specific supported commissary. Regular hourly labor rates apply during normal operating hours. Outside the Regular Hours rates apply outside of normal operating hours. Each commissary has its own hours of operation which the Contractor shall confirm at the following link: https://www.commissaries.com/shopping/store-locations.

Obligation 1) A legal reservation of funds recorded at the time a legal binding agreement has been reached between an agent for the United States Government and a second party. 2) An order placed, contract awarded, service received, or similar transaction during a given period that shall require payments during the same or a future period.

Operational Condition The condition of an item of equipment which allows it to function at its designed capacity and efficiency.

Off Duty Hours Hours outside the normal duty hours established in PWS Section 3.

Person Any individual or legal entity, including an individual, corporation, partnership, association, state, municipality, political subdivision of a state, Indian tribe, and any agency, department, or instrumentality of the United States, and any officer, agent, or employee thereof.

Performance Assessment Those actions taken by the Government to assure services meet the requirements of the performance work statement (PWS).

https://www.commissaries.com/shopping/store-locations

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Performance Work Statement

(PWS)

The PWS consists of the definitive or descriptive words identifying the subject matter of the contract referred to as the specifications or work statement.

Phase-in Period The period of time between contract award and contract full performance.

Quality Control The internal Contractor Management functions necessary to ensure that Contractor products and services conform to contract requirements, specifications, and standards. This includes, but not be limited to, documented procedures, inspections, tests (taken at the point of performance) and training.

Quality Assurance Those actions the COR takes to assure services meet the requirements of the PWS. The functions and associated actions performed by the Government to ensure that contract requirements are performed in accordance with specified standards and that an appropriate level of Contractor quality control activities is in place and operational.

Quality Assurance Surveillance Plan

A written plan of the details, methods, frequency of inspections, parameters, sampling guides, inspection checklists, and other information the COR or QAR uses to provide effective QA.

Quality Control Plan (QCP) The contractor's system for controlling quality of performance to ensure quality services are provided to the government in accordance with the contract’s terms and conditions.

Urgent Work Work required during normal duty hours to correct an emergency that threatens health, safety, property, or mission.

Urgent work includes, but is not limited to, utility failure, fire hazards, environmental hazards, or HVAC system failures.

Vandalism Damage to the facility or equipment due to mischief or tampering. Vandalism includes all damage not due to normal usage or deterioration not due to normal wear.