The file's text, extracted by GovTribe without its formatting.
| Reference |
| Offeror’s Question |
| Answers |
| 1 |
| General |
| Who currently provides the services as the incumbent? |
| Highpoint Digital |
| 2 |
| General |
| What is the current team size providing service and support ? |
| See RFP section C.1 page 8. |
“There are currently six contracted development and support team members on the GovInfo Repository Processor Team in the labor categories of Repository Engineer (2), Processor Engineer (1), Senior Java Engineer (2), and Database Engineer / Administrator (1).”
| 3 |
| General |
| Are non US citizens allowed to work on this contract? |
| Personnel must be authorized to work in the United States and provide required documents for security suitability adjudication prior to onboarding. See also RFP section H. |
| 4 |
| General |
| Is this a new requirement or re-compete? |
| Re-compete |
| 5 |
| Section C.2.2 |
| Can you provide the current volumes of user issues per month? Requesting details such as number of Tier I & Tier II incidents, resolution times, etc., |
| Quarterly GovInfo production deployments include an average of 90 Requests for System Changes (RFC) that cover development and support for the entire GovInfo Program. |
| 6 |
| Section L.1.3 |
| Do we need to submit any resumes in our response? |
| Yes |
| 7 |
| General |
| What is the development methodology? |
| Agile |
| 8 |
| General |
| What are the Project Management and Quality Assurance tools that are currently being used? |
| We use Trello for project management and issue tracking. We use GitLab for issue tracking and SCM. We are evaluating possibly moving to Azure DevOps for SCM and issue tracking. |
| 9 |
| Section C.2.1 |
| Can you please provide details on how frequently the new changes/enhancements are deployed into production? |
| See RFP section C.1 page 8. |
“To implement key efforts, the Program release cycle typically includes four planned quarterly releases each fiscal year.”
“Interim deployments are performed on an as-needed basis, and the Program envisions moving to a more rapid release cycle. Operational support tasks to monitor the system and provide corrective and adaptive maintenance are performed each day.”
| 10 |
| General |
| Who developed the current system? |
| GPO with multiple vendors. Most recently, Highpoint Digital for the Content Management and Preservation Subsystem. |
| Where is the current system deployed? On-Premise or Cloud. If cloud, please share details of the cloud platform (AWS, Azure, etc.,) |
| On-Premise |
| 12 |
| Section C.2.2 |
| What are the tools used for tracking trouble tickets and incidents? |
| We use Trello for project management and issue tracking. We use GitLab for issue tracking and SCM. We are evaluating possibly moving to Azure DevOps for SCM and issue tracking. |
| 13 |
| General |
| What is the current contract number and contract value with the incumbent Contractor? |
| 040ADV-19-C-7854 |
$9,442,707.96
| 14 |
| Section B.3 |
| Is there a pricing template that we need complete and submit? |
| See RFP section B.3 Pricing Schedule and Contract Line Numbers (CLINS) |
| 15 |
| Section L.1.3 |
| How many past performances are we supposed to submit? |
| See RFP section M.1.2 |
“The Offeror must submit their DUNS number and contact information for three references, relevant to this requirement.”
| 16 |
| Section L.1.3 |
| Are commercial past performances allowed? |
| Yes |
| 17 |
| General |
| Could you please provide a list of current challenges with the system |
| See RFP section C. |
Government Publishing Office