The file's text, extracted by GovTribe without its formatting.
| Reference |
| Offeror’s Question |
| Answers |
| 1 |
| General |
| Who currently provides the services as the incumbent? |
| Highpoint Digital |
| 2 |
| General |
| What is the current team size providing service and support ? |
| See RFP section C.1 page 8. |
“There are currently six contracted development and support team members on the GovInfo Repository Processor Team in the labor categories of Repository Engineer (2), Processor Engineer (1), Senior Java Engineer (2), and Database Engineer / Administrator (1).”
| 3 |
| General |
| Are non US citizens allowed to work on this contract? |
| Personnel must be authorized to work in the United States and provide required documents for security suitability adjudication prior to onboarding. See also RFP section H. |
| 4 |
| General |
| Is this a new requirement or re-compete? |
| Re-compete |
| 5 |
| Section C.2.2 |
| Can you provide the current volumes of user issues per month? Requesting details such as number of Tier I & Tier II incidents, resolution times, etc., |
| Quarterly GovInfo production deployments include an average of 90 Requests for System Changes (RFC) that cover development and support for the entire GovInfo Program. |
| 6 |
| Section L.1.3 |
| Do we need to submit any resumes in our response? |
| Yes |
| 7 |
| General |
| What is the development methodology? |
| Agile |
| 8 |
| General |
| What are the Project Management and Quality Assurance tools that are currently being used? |
| We use Trello for project management and issue tracking. We use GitLab for issue tracking and SCM. We are evaluating possibly moving to Azure DevOps for SCM and issue tracking. |
| 9 |
| Section C.2.1 |
| Can you please provide details on how frequently the new changes/enhancements are deployed into production? |
| See RFP section C.1 page 8. |
“To implement key efforts, the Program release cycle typically includes four planned quarterly releases each fiscal year.”
“Interim deployments are performed on an as-needed basis, and the Program envisions moving to a more rapid release cycle. Operational support tasks to monitor the system and provide corrective and adaptive maintenance are performed each day.”
| 10 |
| General |
| Who developed the current system? |
| GPO with multiple vendors. Most recently, Highpoint Digital for the Content Management and Preservation Subsystem. |
| Where is the current system deployed? On-Premise or Cloud. If cloud, please share details of the cloud platform (AWS, Azure, etc.,) |
| On-Premise |
| 12 |
| Section C.2.2 |
| What are the tools used for tracking trouble tickets and incidents? |
| We use Trello for project management and issue tracking. We use GitLab for issue tracking and SCM. We are evaluating possibly moving to Azure DevOps for SCM and issue tracking. |
| 13 |
| General |
| What is the current contract number and contract value with the incumbent Contractor? |
| 040ADV-19-C-7854 |
$9,442,707.96
| 14 |
| Section B.3 |
| Is there a pricing template that we need complete and submit? |
| See RFP section B.3 Pricing Schedule and Contract Line Numbers (CLINS) |
| 15 |
| Section L.1.3 |
| How many past performances are we supposed to submit? |
| See RFP section M.1.2 |
“The Offeror must submit their DUNS number and contact information for three references, relevant to this requirement.”
| 16 |
| Section L.1.3 |
| Are commercial past performances allowed? |
| Yes |
| 17 |
| General |
| Could you please provide a list of current challenges with the system |
| See RFP section C. |
| 18 |
| RFP Section H.3, Pages 33-34; Section M.1.2, Sub-Factor 1B: Staffing Plan, Pages 61-62 |
| Given the mission critical nature of this work, will the government consider designating all positions proposed as Key Personnel positions to ensure stability of operations, and in addition to resumes of all Key Personnel inclusion of commitment letters from all proposed personnel that they are available on Day 1? |
| Offerors should identify labor categories in their proposals. |
Offerors should identify key personnel in their proposals. All personnel on this contract are key personnel. All labor categories proposed by the offeror are key personnel.
The key personnel clause is intended to maintain personnel to the extent practicable and ensure the contract is fully staffed. The contractor is encouraged to maintain personnel with the goals of reducing turnover and reducing the effort expended on knowledge transfer.
| 19 |
| RFP Section I.1 MMAR Clauses Incorporated by Reference 52.252-2 (JUN 1998), page 41 |
| Since this is a Firm Fixed Price contract and not a cost reimbursable contract, we request that clause "52.215-21 Oct-97 Requirements for Cost or Pricing Data or Information Other Than Cost or Pricing Data – Modifications-Alternative 1" be removed. |
Certified cost or pricing data is not only specific to cost re-imbursement contract types, it also apply many contract types included but not limited fixed price contracts. As a result, 52.215-21 will remain in the RFP.
| 20 |
| RFP Section I.2, 52.243-1 Changes—Fixed-Price (Aug 1987), Page 51 |
| Subparagraph (d) is incomplete. What is GPO's intention for property made obsolete or excess by changes? |
| Revised RFP has been posted on SAM.gov, to address this question. |
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