04 W912LA25QA098 ATTACHMENT 4 PWS for STARBASE LA custodial SVC v2.pdf

ATTACHMENT 4 PWS W912LA26QA098

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

STARBASE Los Alamitos (SB LA) Janitorial Services 14 January 2026

1.0 General:

1.1 Scope: The contractor shall provide all management, supervision, personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Janitorial Services, as defined in this PWS.

1.1.1 Objectives: Ensures Cleanliness – Maintain a high standard of cleanliness in

Administration Office, Office Rooms, Lobby, Female and Male Lobby Restrooms, Classrooms, and Walkways around buildings.

1.1.2 Promote employee health and well-being – Provide a clean and sanitary environment to improve employee comfort and reduce illness-related absences

1.1.3 Ensure safety and compliance – Keep floors clean and dry to prevent slips and falls and follow industry safety regulations.

1.1.4 Waste management – Efficiently handle trash disposal.

1.1.5 Restroom cleanliness and stocking – Ensure restrooms are well maintained, sanitary, and stocked with essential supplies.

1.1.6 Professional and responsive service – Janitorial staff to provide timely, efficient, and discreet cleaning services without disrupting workflow.

1.2 Background: This Performance Work Statement is for Janitorial Cleaning Services for SBLA. The approximate square footage of BLDG 262 is 2700 sq ft: Classroom 1 – 900 sq ft; Classroom 2 – 900 sq ft; 2 front Offices each – 80 sq ft; Lobby – 100 sq ft; Male Bathroom – 50 sq ft; Female Bathroom – 50 sq ft; Staff bathroom -50 sq ft

BLDG 263 is 2700 sq ft: Classroom 3 – 900 sq ft; Classroom 4 – 900 sq ft; Male Bathroom – 50 sq ft; Female Bathroom – 50 sq ft; Staff bathroom -50 sq ft; Lobby

– 100 sq ft

1.3 Period of Performance (PoP): The Period of Performance shall be for one 12-month base period and two 12-month option years. Per FAR 52.217-8 the total extension of performance hereunder shall not exceed 6 months.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services on the Joint Forces Training Base STARBASE Los Alamitos. The address on base that the services will be performed at is STARBASE LOS ALAMITOS, 11525 Freedom Way

Ver. October 2022

Bldgs. 262 & 263. Los Alamitos, CA 90720 between the hours of 4:00PM - 6:00PM (PST) on Monday, Wednesday and Fridays, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

1.4.1.1 The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance.

Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contract employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders for the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day

1.4.2.6 Independence Day

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day

Ver. October 2022

In addition, the contractor shall not perform services on these days:

1.4.2.12 Cesar Chavez Day 31 March 2026, 2027 & 2028

1.4.2.13 Day after Thanksgiving Day

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit (TE) 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after the contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding final payment.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after

Ver. October 2022 contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR/KO within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of the contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR/KO, within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR/KO within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

https://jko.jten.mil/courses/atl1/launch.html

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references for keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR/KO.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, in its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit the entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.7 Special Qualifications: All Contractor Employees shall be Legal U.S. Residents:

The Contractor shall immediately remove any employee that is not a legal U.S. resident.

Contractor employees shall be able to communicate clearly in the English language.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve the outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall

Ver. October 2022 act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. The CM shall work through the COR/KO, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: The Contractor Personnel will be required to obtain and wear badge/ lanyard in the performance of this contract. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Contractor Travel (RESERVED)

1.4.13 Data Rights (RESERVED)

1.4.14 Organizational Conflicts of Interest (OCI): Reserved - The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation

Ver. October 2022 may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.4.14.1 Contractor Hiring Restrictions: The Contractor shall not hire or subcontract with off-duty or former Government employee(s) whose employment would result in a conflict with AR 600-50, Standards of Conduct.

1.4.15 Phase In / Phase Out Periods To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 5-day phase-in/phase-out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence the full performance of services on the contract start date.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

Ver. October 2022

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government shall provide the workspace where the custodial service is to be performed and storage area for cleaning supplies.

3.2 Materials: NONE.

3.3 Equipment: NONE

3.4 Services: NONE

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The Contractor shall be required to provide their own buckets, mops, squirt bottles, scrubbing pads, rags, wet floor caution signs, bleach, toilet / urinal disinfectant, glass cleaner solution, toilet brushes, vacuums and any other supportive tools and equipment.

These items will be purchased at the contractors’ expense, and the government will not reimburse the contractor for those items. The Contractor's property shall be operational as intended by the manufacturer, and be safe, clean, and suitable for use on a military installation. All Contractor-furnished property and equipment are always subject to COR & KO inspection.

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2. Equipment: The Contractor shall provide all parts, tools, materials, and any other items to include but not limited to paper towels, cleaning cloths, toilet paper, and toilet cakes required to perform all Contract requirements in accordance with requirements in the PWS.

4.2.1 Vehicles: The Contractor shall remove all vehicles, trailers, and equipment from the facility/installation at the end of each workday, unless otherwise directed by the KO.

The company name shall be displayed on each of the Contractor’s vehicles and trailers in a manner and size that is clearly visible. All vehicles and trailers shall display a valid State license plate and meet current State vehicle registration requirements. If vehicle placards are used, they will be displayed on the front vehicle dashboard facing outward.

Contractor vehicles shall be easily identified.

4.3 Contractor Security Clearance: NONE

5.0 Requirements: The contractor shall:

5.0.1 Annual Cleaning Schedule: The Contractor is required to submit to the COR & KO within thirty (30) days after the start of the contract, an annual cleaning schedule of all daily and twice-monthly periodic cleaning which includes dates and areas to be cleaned.

This schedule must be updated annually or upon a significant change to the building to reflect adjustments in building population, new construction and/or building improvements.

5.0.2 Daily Work Report: Upon completions of each workday the Contractor shall submit a work report to the COR. The Daily Report should include but not limited to:

5.0.2.1 A status of all scheduled periodic or project work. It should compare the completion of planned tasks with the Annual Cleaning Schedule.

5.0.2.2 Response to all unscheduled request, either COR or KO initiated for that day.

5.0.2.3 Safety and security incidents, any incidents involving the Contractor’s staff or the building occupants.

5.0.2.4 Information on the Contractors Management Staffing for the day, are the managers on leave, in training, or attending an off-site meeting?

5.0.2.5 Problems or barriers to the completion of the days scheduled task. Also reporting any damages to the building or Contractor’s equipment. Also included should be any areas of concern needing to be brought to the COR’s attention.

5.0.2.6 A summary of the Quality Control Issues for that day.

5.0.2.7 Dangerous Conditions: Immediately report hazardous conditions and items in need of repair to the COR and/ or otherwise designated personnel. Items to be reported, include but are not limited to: flickering or burned out lights; falling or stained ceiling tiles, broken windows glass, door glass or partition glass; leaking faucets, urinals, toilets and flush valves; broken toilets, sinks urinals and water fountains, loose and broken door locks, door closers, door knobs and door latch keepers; torn carpeting;

loose threshold plates and reducing strips; broken floor tiles; and decaying or broken hard floor surfaces. Written deficiency reports shall be given to the COR, or orally when emergencies exist. Fires shall be reported using the building’s fire alarm system.

5.0.2.8 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned into the COR’s and/or CD4 Office immediately.

Ver. October 2022

5.0.2.9 Regularly Scheduled Services: Regularly scheduled cleaning will occur in frequency and areas IAW TE 4. Tasks required to deliver quality custodial services in a timely manner for scheduled general cleaning substantially conform to nationally recognized standards IAW 40 CFR § 102-74.35. The common standards set forth are from the International Sanitary Supply Association (ISSA), Cleaning Industry Management Standard (CIMS), American National Standards Institute /Institute of Inspection Cleaning and Restoration Certification (ANSI/IICRC) - Standard for Professional Cleaning of Textile Floor Coverings S100 and ANSI/IICRC - Standard for Professional Inspection of Hard Surface Floor Coverings S220. Furniture or other equipment moved while performing basic services shall be returned to their original position. These works include, but are not limited to, the following: cleaning restrooms, removing trash/emptying recycle bins, vacuuming, spot cleaning carpet, sweeping, mopping, dusting, and other associated work as directed by the COR.

5.1 Clean BLDGs 262 & 263

5.2 Buildings 262 & 263:

5.2.1 Classroom 1: Contractor will sweep and mop floor. Contractor will empty trash cans and replace them with proper liner each cleaning day. The contractor will sweep the mat(s) located outside of the classroom door. Contractor will wipe, clean, and dust all student/Teachers’ desks and computer tables. The contractor will wipe and clean all surrounding cabinetry surfaces inside classroom. The contractor will clean and wipe down the sink located inside the classroom. The contractor will wipe and clean all windows and doors inside and outside of the classroom. Tile flooring will be furnished to maintain a presentable glossy appearance.

5.2.2 Classroom 2 : Contractor will vacuum entirety of classroom. Contractor will empty trash can and replace with proper liner. Contractor will wipe and clean all student/Teachers’ desks and computer tables. The contractor will wipe and clean all surrounding surfaces of cabinetry. The contractor will clean and wipe down the sink located inside the classroom. The contractor will wipe and clean all windows and doors inside and outside of the classroom.

5.2.3 Classrooms 3: Contractor will vacuum entirety of classroom carpet and sweep door mat. Contractor will empty trash can and replace with proper liner each cleaning day. The contractor will clean and dust 1 Teachers’ desks and computer table. The contractor will wipe and clean all surrounding cabinetry surface inside classroom. The contractor will clean and wipe down the sink located inside the classroom. The contractor will wipe and clean all windows and doors inside and outside of the classroom every cleaning day. The contractor will clean wooden surface on Mars table every cleaning day.

5.2.4 Classrooms 4 : Contractor will sweep and mop all floors. Contractor will empty trash can and replace with proper liner each cleaning day. The contractor will wipe and clean 1 Teachers’ desks and computer table. The contractor will wipe and clean 9

Ver. October 2022 student tables and chairs. The contractor will wipe and clean all surrounding cabinetry surfaces inside the classroom. The contractor will clean and wipe down the sink located inside the classroom. The contractor will clean and wipe the door every cleaning day.

Tile flooring will be furnished to maintain a presentable glossy appearance.

5.2.5 Entries, Lobbies and Hallways both buildings: Contractor will vacuum entrance mat. Contractor will sweep and mop all flooring. The contractor will wipe and clean all water drinking fountains and surrounding surfaces and apply stainless steel cleaner to maintain its shiny and clean appearance. Contractor will Clean and wipe doors and windows (1 double door with glass squares in each bldg.) from building 1 & 2 main entrances.

5.2.6 Offices (2) bldg. 1: Contractor will vacuum entire offices (2). The contractor will empty the trash can and replace the liner each time. The contractor will wipe down and clean all desks and cabinetry inside offices 1 & 2.

5.2.7 Restrooms boys, girls, and staff: Contractor will clean and disinfect toilets, sinks, urinals, mirrors, and partitions. Contractor will sweep and mop all restroom floors. The contractor will empty trash cans and replace the liner each time. The contractor will empty and replace sanitary napkin receptacles. Contractor will refill paper towels and toilet tissue dispenser. Contractor will refill soap dispensers or provide soap for hand washing. The contractor will replace toilet seat covers and replace air fresheners.

Contractor will wipe down and clean front and back surfaces of doors.

5.2.8 Breakroom: contractor will vacuum carpet. The contractor will clean, wipe down tables, chairs, microwave, refrigerator and sink. The contractor will wipe and clean the surface cabinetry. The contractor will empty trash can and replace liner each time.

5.2.9 Outdoor Picnic Tables: Concrete: The Contractor shall hose down concrete surfaces and ensure that they are be free of litter, debris, dust, dirt, mulch, rocks, and other foreign matter. Any mulch or rocks that are on concrete surfaces will be swept to the appropriate location. Metal Picnic Tables/Benches: All metal picnic tables and benches must be hosed down and thoroughly disinfected. Any defective and/or damage to the tables or benches must be reported to the Office Manager immediately. The Contractor shall keep the premises clear of litter and debris.

5.3 All floors shall have a clean uniform appearance free from dirt, debris, dust, scuffmarks, heel marks, stains and other foreign matters. Trash receptacles and movable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

5.4 All trash containers shall be emptied and returned to their original location.

Contractors shall use plastic liners in all trash receptacles. The trash shall be deposited in the nearest outside trash collection container and ensure that no spills or fluids or trash remain behind. Trash receptacles shall be clean and free of odors.

Ver. October 2022

5.5 Clean all interior glass, including glass on doors, windows, or walls when needed.

5.6 Clean all interior entrance floor mats and mat wells. They shall be clean free of all litter soil and dirt. Clean floor mats shall be free of all visible lint, soil, and any foreign matter.

5.8 Solid Waste Collection and Removal. The Contractor shall collect and dispose of all trash from all eligible waste receptacles, to include wastebaskets and other trash containers.

•The Contractor shall remove any debris stacked near/beside waste receptacles.

•The Contractor shall provide and replace plastic can liners during each scheduled cleaning.

•All solid waste collected for disposal or diversion from the landfill shall be placed in appropriately marked collection containers (e.g. dumpsters) located outside near the buildings.

•The Contractor shall not contaminate segregated recyclables with refuse or any other debris.

•Waste receptacles shall be left empty, clean, free of foreign matter, and free of odors.

•The Contractor shall ensure no trash is spilled during removal or remaining after operations.

5.11.1 Cleaning Solutions Requirements

• Products for cleaning the carpet shall be an approved pre-spray, in-tank, or spotter, approved by The Carpet and Rug Institute’s Seal of Approval - Solution (http://www.carpet-rug.org).

• All SDS sheets on products to be provided and in compliance with product requirements (e.g., EPA, CDC, NIH, APHC)

• Carpet Manufacturers recommendations.

• All wastewaters shall be disposed of properly in a sanitary sewer.

5.11.1.1 Disinfectants. The Contractor shall use EPA-registered disinfection products that are effective against the greatest spectrum of fungi, viruses, and bacteria, including MRSA. Refer to the EPA’s List H for products registered as effective against MRSA, available at https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectants.

5.11.2 Cleaning Products Approval. The Contractor shall provide a list of all cleaning products to be used. Chemical air fresheners are not permitted. Cleaning products for use in the facilities shall be approved by the local preventative medicine manager through the COR.

•Once initial cleaning products are approved for use, the Contractor shall submit for approval any new or substitute products along with the related SDS (Submittal).

https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectants https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectants

Ver. October 2022

•The Contractor shall keep an ongoing log (with attached SDSs, as required) which details all materials and supplies currently in use, all materials and supplies that remain but are no longer used, and a list of materials and supplies stored in vehicles and/or storage containers/rooms/sites purchased in association with meeting the requirements of this PWS.

•The Contractor shall submit a list of monthly consumables and cleaning supplies (Part 8, Attachment/Technical Exhibit Listing, paragraph 8.3, Deliverables Schedule, Deliverable, Cleaning Products Approval).

5.13 Incidental Services: Incidental Services (Health-Related and Non-Health Related Services, Ad Hoc): The KO or COR will notify the Contractor of the requirement as soon as it is known. The Contractor shall provide Custodial Services for incidental cleaning required for unforeseen or emergency cleaning, outside of scheduled services, to be completed within four (4) hours from initial notification. Pricing for this unscheduled (Ad Hoc) service will be in accordance with pre-established unit prices (Labor Hours) stated in the contract under Contract Line-Item Numbers (CLINS) 0003, 1003 & 2003.

Contractor employees shall ensure all doors and windows that were secured upon their arrival are closed and secured upon their departure.

5.13.1 Special Event Cleaning Services (Incidental Services). The Contractor shall provide Custodial Services for special events, which shall be outside of the established frequencies for custodial services as directed by the KO. The KO will notify the Contractor of the requirements as soon as they are known, but not less than seventy-two (72) hours prior to the event. The Contractor shall complete all cleaning tasks not less than four (4) hours prior to each event. However, when the special service cannot be accommodated within the scheduled maintenance, the Pricing for this unscheduled service will be in accordance with pre-established unit prices (Labor Hours) stated in the contract under Contract Line-Item Numbers (CLINS) 0003, 1003 & 2003. Pricing for unscheduled service will be in accordance with the pre-established unit prices in the contract.

5.13.2 Non-Health Related Services, Ad Hoc (Incidental Services): The KO or COR will notify the Contractor of the requirement as soon as it is known. The Contractor shall provide custodial services for incidental cleaning required for unforeseen cleaning, outside of scheduled services, to be completed within four (4) hours from initial notification. Pricing for this unscheduled (Ad Hoc) service will be in accordance with pre-established unit prices (Labor Hours) stated in the contract under Contract Line-Item Numbers (CLINS) 0003, 1003 & 2003. Contractor employees shall ensure all doors and windows that were secured upon their arrival are closed and secured upon their departure.

5.13.3 Emergencies [Health-Related Services, Ad Hoc (Incidental Services, e.g., clogged toilet/drain that has spilled over, major soiled spot on the carpet that requires immediate attention, leaks, and odors etc.)]: Unusual and out of the ordinary situations shall promptly be reported to the Contractor. The Contractor shall provide deep-cleaning

Ver. October 2022 and remediation-type cleaning services that eliminates the soils and organic material which can harbor pathogenic organisms. This deep cleaning shall also eliminate build-up and accumulation of sites which might enhance micro-organism growth and detract from the aesthetic quality of the healthcare environment and disinfect all surfaces. The deep cleaning and cleaning standards will be enhanced by the utilization of equipment and the most commercially acceptable cleaning chemicals and solutions, disinfectant detergents, and disinfectants to reduce the level of micro-organisms on all surfaces and to promote and provide the lowest possible infection risk for all employees, and visitors to the areas cleaned in this process. Pricing for unscheduled services will be in accordance with the pre-established unit prices (Labor Hours) stated in the contract under Contract Line-Item Numbers (CLINS) 0003, 1003 & 2003.

5.14 Twice A Month Services: The Contractor will be responsible for performing the services in PWS sections 5.14.1 & 5.14.2 every 2nd and 4th week of the month and must be completed on the Monday of that week.

5.14.1 Interior: The Contractor will dust and clean the window seals, blinds, and edges of the windows. All windows must be thoroughly cleaned with the appropriate cleaner.

Windows must be free of dust, streaks, smudges, and spots.

5.14.2 Exterior: The Contractor will hose down the windows and thoroughly clean windows with appropriate cleaners. The Contractor must ensure that all windows are free of smudges, streaks, and spots, and must have a professional appearance.

5.15 Twice A Year Service: Stripping and waxing of the floors Buildings 262 and 263.

The floors that will require stripping and waxing are the front lobby, hallway, Classroom 1, and Classroom 4. These twice a year services are scheduled in July and December.

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr https://www.fsd.gov/

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars Federal Information Processing

Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014-05 Policy and Implementation

Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/A rmyDir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website I-9

Employment Eligibility Verification 10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/ https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1 (TE1)

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom 5.2

Clean BLDGs The contractor shall clean and disinfect BLDG 262 & 263 three (3) times a week so that the area is free from dirt, debris, dust, scuff marks, heel marks, stains and other matter

Meets the standard 95% of time

Periodic inspection of KO or

COR

5.2.9 Clean

outdoor lunch areas

The contractor shall clean the picnic table and surrounding areas 3 times a week.

Meets the standard 95% of time

Periodic inspection of KO or

COR

5.3 Clean floors

The contractor shall mop and sweep floors 3 times a week

Meets the standard 95% of time

Periodic inspection of KO or

COR

5.4 Empty Trash Containers

The contractor shall empty trash containers and replace the new trash bag or liner 3 times a week.

Meets the standard 95% of time

Periodic inspection of KO or

COR

5.5 Clean

interior glass

The contractor shall clean interior glass, doors, windows and walls when needed.

Meets the standard 95% of time

Periodic inspection of KO or

COR

5.6 Clean

interior floor door mats

The contract shall vacuum interior floor door mats 3 times a week.

Meets the standard 95% of time

Periodic inspection of KO or

COR

TECHNICAL EXHIBIT 2 (TE2)

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level 1

Awareness Training

Certificates

Provide within 30 calendar days after employee completes training.

1 Electronic Submission

COR/KO

1.4.5.4 iWATCH Training

Certificates

Provide within 30 calendar days after employee completes training.

1 Electronic Submission

COR/KO

1.4.5.11 OPSEC

Training

Certificates

Provide within 30 calendar days after employee completes training.

1 Electronic Submission

COR/KO

3.1 Property

Timeframe identified in 3.1 1 Electronic Submission

TA/COR/KO