03F SOW_6973GH-25-R-00108_TACTICAL MICRO MVSS-R Spares_draft.pdf

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6973GH-25-R-00108 – CBP MVSS-R Spares and Repair - MARKET SURVEY
Solicitation number
6973GH-25-R-00108
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About this file

This draft Statement of Work (SOW) outlines requirements for Mobile Video Surveillance System Radar (MVSS-R) spares and repair services for the Federal Aviation Administration (FAA) Logistics Center and U.S. Customs and Border Protection (CBP). The contract will have a one-year base period with four option years, focusing on procuring Line Replaceable Units (LRUs), repair services, software updates, and engineering support for the MVSS-R system. Key services include purchasing specific system components, providing repair services for identified parts at multiple repair tiers, supporting software and firmware updates for the Prime Mission Equipment Monitoring (PMEM) software, and offering technical assistance and training.

The contract will involve procuring over 40 specific system components like mounting brackets, interface units, foam components, cables, and computer assemblies. Repair services will cover specific items with repair tiers ranging from minor component swaps to major replacements. The contractor must provide monthly failure reporting, evaluation reports, and repair warranties, with newly purchased items having a one-year warranty and repairs receiving a 90-day warranty. The system is proprietary to Tactical Micro Corporation, and the FAA seeks a contractor who can comprehensively support the MVSS-R system's maintenance and sustainability across its operational lifecycle.

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MVSSS Statement of Work 3/17/2025

For Official Use Only Page i

Federal Aviation Administration U.S. Customs and Border Protection

DRAFT

Mobile Video Surveillance System Radar (MVSS-R)

Spares and Repair Purchase

Support Agency:

Federal Aviation Administration (FAA) FAA Logistics Center 6500 S. MacArthur Blvd Oklahoma City, OK 73069

Distribution Statement: Distribution authorized to the U.S. Customs and Border Protection Agency and Federal Aviation Administration Logistics Center and their contractors. This document contains non-technical data for administrative use.

Requests for this document shall be referred to FAALC.

For Official Use Only Page ii

For Official Use Only Page 3

1.0 Background

The Department of Homeland Security (DHS) has comprehensive multi-year plans to secure America’s borders and reduce illegal immigration. The Federal Aviation Administration Logistics Center (FAALC) has been designated by Customs and Border Protection (CBP) as the Servicing Agency and independent government entity with Primary Inventory Control Activity (PICA) responsibility (with depot-level authority) throughout the life-cycle of the CBP's border security programs. The FAALC will provide engineering, technical and logistical services to support CBP in the areas of Integrated Logistics Support, management consulting, primary inventory control point, provisioning and repair of CBP equipment.

FAALC will develop, award and administer a contractual agreement on behalf of CBP to establish a maintenance and sustainability capability that supports this effort.

2.0 Purpose

The FAALC requires repair and acquisition services as applicable for equipment referenced in Section 3 of this Statement of Work (SOW). In addition, the FAALC requires software support for the system including the Prime Mission Equipment Monitoring (PMEM) software.

While all tasks cited within this Statement of Work (SOW) are in direct support of the MVSS-R system, this contract will be considered a “corporate contract” whereby other requirements generated by the FAA Logistics Center (FAALC) Product Services Division may be added to this contract and considered within its scope.

Contract Line Item (CLIN) structure, prices, pricing arrangements, and delivery will be negotiated with the Contractor prior to executing the modification to incorporate the new requirements into the contract and this SOW. Drawings for this system, and subcomponents are proprietary to Tactical Micro Corporation.

3.0 Scope of Work

The MVSS-R SOW’s expected period of performance (PoP) will be one (1) base year with four

(4) option years.

3.1 Purchase

During the performance of this contract, the FAALC may have a requirement to procure Line Replaceable Units (LRU) and their subcomponents identified, extended warranties and/or other related support and installation equipment.

3.1.1 See list of items below:

Part No. Description 51124-013-01 Mounting Bracket, Power supply 51124-015-03 Mast Interface Unit, Stiletto, Radar 51124-020-02 Foam, Battery, 3/8 In Thk 51124-024-03 Foam, Battery, 3 In Thk 51124-042-02 Brush Guard, Camera/Radar 51124-068-01 Crossbar, Hold Down, Battery 51124-069-02 Plate, Mount, Mast/NA SA Single Axis Radar 51124-079-01 Lid, Computer Box 51124-083-02 Tine Extension 51124-085-01 Gasket, Cb, 1/16T, Blk 51124-091-01 Foam, Neoprene, 1 1/2 Thk 51124-093-01 Bracket Support, Nycoil 51124-094-01 Plate, Guard, Left 51124-094-02 Plate, Guard, Right

For Official Use Only Page 4

51124-099-01 Cover, Tray 51124-227-01 Radar Nest Assembly 51124-230-03 Monitor Assembly, Right, C-Force 51124-230-04 Monitor Assembly, Left, C-Force 51124-231-01 Obstruction Sensor Assembly, Lidar 51124-429-01-R Fuseholder Assembly, Black, Radar 51124-430-01 Fan Assembly, Outlet 51124-430-02 Fan Assembly, Inlet 51124-431-01 Cable Assembly, Inlet, Nema 5-15P 51124-432-01 Converter Assembly, DC\DC Step-Down, P/S 51124-432-02 Cable Assembly, Power Switch 51124-433-01 Cable Assembly, Power In, Converter 51124-433-02 Cable Assembly, Power Out, Conv 51124-434-01 Cable Assembly, Switch 51124-436-01 Cable Assembly, Obtruction Sensor 51124-437-01 Cable Assembly, Pwr Supply 51124-437-02 Cable Assembly, Pwr Supply 51124-438-01 Cable Assembly, Pwr Supply 51124-440-01 Cable Assembly, Ground, Monitor 51124-450-01 Cable Assembly, Gnd Strap SEC0003058 Cover, Protective, Black SEC0003059 Bracket, Support Protective Cover, Short SEC0003077 Cable Assembly, Ground, Computer SEC0003274 Bracket, Mtg, Speaker SEC0003281 Bracket, Support Protective Cover, Long SEC0003381 Bracket, Mtg, Conduit, Sensor SEC0003394 Cable Protector, Front SEC0003395 Cable Protector, Rear SEC0003398 Plate, Adapter, Keyboard, USB SEC0003582 Cable Assembly, Power Computer

CC-HD-216-R1-0.1M

Cable Assembly, R/A 90 Deg HDMI M/F, FPC, 10 Cm

TSB-GM-1000 Computer, Rugged GPU, I7-8700T, 2.4 GHZ, 35W

3.2 Repair Services

The Contractor shall provide repair services for the LRUs and their subcomponents below:

Part No. Description

51124-015-03 Mast Interface Unit, Stiletto, Radar

TSB-GM-1000

Computer, Rugged GPU, I7-8700T, 2.4 GHZ, 35W

3.2.1 Return Material Authorization (RMA)

The Contractor shall assist the Government with Return Material Authorization (RMA) support to

For Official Use Only Page 5 facilitate timely repairs, and quick returns to service.

3.2.2 Repairs of the assets identified in Section 3.2 will be accomplished to ensure assets meet current specifications. Upon completion of the evaluation by the Contractor and approval by the Contracting Officer or other authorized user delegated by the Contracting Officer, the assets will be repaired to ensure assets meet current specifications. The serviceable component will be returned to the FAA within the timelines specified in this paragraph. Upon occasion, the Government may request shipment to a different location. This information will be relayed via the Contracting Officer’s Representative (COR).

3.2.2.1 Repair Levels

• Tier 1 – Minor Repair: Minor level component swap/repair; e.g., easily accessible, simple single component swap, general equipment maintenance.

• Tier 2 – Medium Repair: Medium level component swap/repair; e.g., more complex with increased difficulty to access component swaps or wiring.

• Tier 3 – Major Repair: Major component swap/repair; e.g., multiple component swaps, wiring, or replacements due to extensive damage.

• Tier 4 – Warrantied Repair: Repairs which are under warranty

3.2.2.2 Beyond Economical Repair (BER):

Cost to repair the item exceeds 75% of the Acquisition/Replacement Price. The Contractor shall notify the FAA Contracting Officer and shall send the Evaluation Report to the Contracting Officer’s Representative (COR) within fifteen (15) calendar days of the receipt of the asset and the approved Delivery/Task Order of the BER finding. The Contractor shall return the asset to the FAA within ten

(10) calendar days of receipt of a modified Delivery/Task Order (originally requested repair operation is not necessary).

3.2.2.3 No Fault Found (NFF):

The asset is free of defect. The Contractor will notify the FAA Contracting Officer within fifteen (15) calendar days of the receipt of the asset and the approved Delivery/Task Order of the NFF finding.

The Contractor shall return the part to the FAA within ten (10) calendar days of NFF finding.

3.2.2.4 Repair Turn-Around Time

Repair turn-around time shall not exceed 45 calendar days. Repair time will start when reparable asset is delivered to Contractor’s repair facility.

3.3 Software Updates and Configuration Control Support

The Contractor shall provide software and firmware assurance support as directed by the CO or COR for the System Software utilized in the MVSS-R system, such as PMEM. Proprietary software/firmware changes to the system may be requested to improve or provide new features.

3.3.1 It is expected that the Contractor will apply the updates within a system environment that replicates the MVSS-R or simulates the rest of the MVSS-R and a functional check out performed to insure that the currently approved system performance and operational capabilities are maintained. This will verify to the Contractor that the updates didn’t “break” the system prior to sending update package to the FAALC for approval.

3.4 Engineering Studies/Analysis and Training

The Contractor shall provide technical assistance, engineering services, and training as directed by the Contracting Officer (CO) or COR for engineering, and maintenance support of the system.

4.0 Shipment

The FAALC will be responsible for coordinating and paying for shipments of reparable LRUs to the Contractor’s repair facility. The Contractor will be responsible for coordinating and paying for shipping assets back to the FAA Logistics Center unless otherwise directed and approved by the CO/COR. Upon occasion, the Government may request priority processing and shipping faster than the standard seven (7) to ten (10) calendar day shipping interval (for shipment from the Contractor’s

For Official Use Only Page 6 facility to the Government). The Contractor will provide this as an over and above effort outlined in the Statement of Work. Priority shipping shall be approved in advance by the CO/COR. At times, the shipment may be direct to CBP sites upon notification by the COR.

5.0 Travel

The Contractor may be required to travel to support this contract. Travel must be authorized by the CO. Government reimbursement for claimed travel costs, including per diem, will be made in accordance with (IAW) the Federal Travel Regulations (FTR), as amended, issued by the General Services Administration and relevant contract travel clause.

The Contractor shall comply with the current laws, regulations, policies, and directives of DHS while on a Border Patrol site.

6.0 Schedule of Deliverables

6.1 Monthly Reporting

The Contractor shall provide a monthly Failure Reporting Analysis and Corrective Action Summary (FRACAS) that details repair actions by part number which includes the applicable failure repair analysis.

6.1.1 The monthly report shall be delivered to the CO and the COR no later than the 5th day of each month.

6.1.2 The report shall contain historical as well as current repair data.

6.1.3 The FRACAS report will be delivered electronically in a spreadsheet format (.xls, .xlsx). The content of the FRACAS report will be agreed to by both parties. FRACAS Report Template for the proposed format of the FRACAS report is Appendix D.

6.1.4 In the case of an engineering study or analysis a separate in depth report will be delivered within five (5) days after the study is completed. In the case of a lengthy study, a progress report will be delivered every two (2) weeks unless otherwise agreed to by the CO or COR.

The format of the report shall be agreed upon by all parties.

6.2 Evaluation & Repair Reports

6.2.1 Evaluation Report

6.2.1.1 The Contractor shall provide Evaluation Reports that detail all findings prior to any repair action to the CO and COR within fifteen (15) calendar days for minor, medium and major repair after receipt of asset.

6.2.1.2 This will include but is not limited to: problem found, major components to be replaced or updated, classification of repair, and cost of repair.

6.2.1.3 The evaluation report will also be provided for all BER, NFF and warrantied equipment.

6.2.1.4 Failure Analysis Report

6.2.1.5 The Contractor shall provide individual Failure Analysis Reports after completion of repair actions to the CO and COR when the repaired unit is returned.

6.2.1.6 This information will also be included in the monthly FRACAS report.

For Official Use Only Page 7

7.0 Inspection, Compliance and Acceptance

The COR may periodically visit the Contractor facility to ensure compliance with the terms of the contract. Upon receipt of assets, the COR will perform inspection of the assets and certify acceptance of the replacement and repaired LRUs in order to ensure compliance with the contract.

8.0 Obsolescence- Replacements when Identical Parts become unavailable The Contractor shall notify the Government COR no later than five (5) days after discovering that an item(s):

• Is no longer manufactured and cannot be procured from known sources; or

• That a source may soon be out of business; or

• Is no longer repairable because the piece parts used for repair are no longer available, or

• Will be replaced by a non-identical item

In addition, the Contract shall:

• Identify options for non-identical replacement items when identical items become unavailable and repair is no longer feasible.

• Ensure that proposed replacements are form, fit, and function compatible with respect to operation and to the original parts identified in the approved system baseline.

• Propose non-identical items that meet the requirements of the original system performance.

• Provide full technical data, drawings, and test results in support of assertions of form, fit, function replacement suitability to the Government COR in order to demonstrate that the replacement parts do not degrade performance, introduce incompatibilities to the normal operation of system elements, impact the functions performed, or degrade performance of the operating system, application software or interfaces.

• Not replace items with non-identical items without prior approval by the Contracting Officer.

9.0 Packaging and Marking

Items being returned as Beyond Economical Repair (BER) shall be plainly identified as BER on the outside of the shipping package, and on the shipping documents.

10.0 Repair Warranty

The Contractor warrants that products conform to contract requirements. The Contractor also warrants that products are free of defects in design, materials, and workmanship. The Contractor also warrants that all newly purchased items supplied are free of defects in materials, and workmanship for a period of one (1) year after delivery. Repairs to items after the initial one (1) year warranty expires will have a 90 day warranty.

11.0 Reporting Requirements

The Contractor shall notify the CO and COR of any condition that may delay Contractor's performance. Examples of instances where this may occur are as follows:

• When it is suspected or confirmed material failure may cause a system failure

• A condition or material fault that is a hazard to personnel, equipment and missions

• When a prescribed installation or maintenance action cannot be accomplished or when operational characteristics or durability cannot be obtained because of faulty design or materials

• Conditions which are direct results of poor quality workmanship during manufacture, modification, repair or overhaul, a Standard Form (SF) 368 Quality Deficiency Report (QDR) within seven (7) calendar days after discovery.

• Deterioration of installed components or operational equipment due to effects of climatic or environmental conditions

• Inadequate, insufficient or otherwise deficient technical publications or Original Equipment

For Official Use Only Page 8

Manufacturer (OEM) manuals which prevent or hinder accomplishment of the contracted maintenance which, if not corrected, may cause a hazard.

• Conditions which prevent proper operation of the equipment

• When equipment does not perform to published operational or maintenance standards

12.0 Over and Above

The Contractor will provide, through mutual agreement from FAA CO, Over and Above Services as required to support the listed equipment throughout the period of performance. The Government will provide funding as required.

1.0 Background
2.0 Purpose
3.0 Scope of Work
3.1 Purchase
3.2 Repair Services
3.3 Software Updates and Configuration Control Support
3.4 Engineering Studies/Analysis and Training
4.0 Shipment
5.0 Travel
6.0 Schedule of Deliverables
6.1 Monthly Reporting
6.2 Evaluation & Repair Reports
7.0 Inspection, Compliance and Acceptance
8.0 Obsolescence- Replacements when Identical Parts become unavailable
9.0 Packaging and Marking
10.0 Repair Warranty
11.0 Reporting Requirements
12.0 Over and Above

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