030ADV25R0026.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

See SCHEDULE

030ADV25R0026 04-10-2025

Price, Veronica (202) 707-9335 04-25-2025

5:00 PM EDT

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

X

N/A

X

DELIVERY

See Sections D&F for delivery instructions.

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

Submit Invoices through https://www.ipp.gov Washington DC 20540

See CONTINUATION Page

See CONTINUATION Page

X X

Price, Veronica

030ADV25R0026

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.216-3 CONTRACT TYPE (JUN 2016)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION F - DELIVERIES OR PERFORMANCE

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

G.2 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND AUTHORITY (JAN 2016)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

H.3 LC52.204-3 INFORMATION SYSTEMS SECURITY (JUL 2024)

H.4 LC52.204-27 HANDLING OF FEDERAL RECORDS (JUL 2021)

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025)

I.3 LC52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (DEV) (FEB 2016)

I.4 LC52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS - COMMERCIAL ITEMS (DEV) (MAY 2015)

I.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

I.6 LC52.232-25 PROMPT PAYMENT (DEV) (JUL 2013)

I.7 LC52.233-1 52.233-1 (DEV) DISPUTES (MAY 2014)

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

030ADV25R0026

K.1 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 LC52.233-2 PROTESTS TO THE LIBRARY OF CONGRESS (DEC 2013)

SECTION M - EVALUATION FACTORS FOR AWARD

030ADV25R0026 Section B

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.216-3 CONTRACT TYPE (JUN 2016)

This is a Firm-Fixed-Price contract.

(End of Clause)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1.00 LOT _______________

Performance of base year co-creation services as described in section C.

Contract Period: Base POP Begin: 06-20-2025 POP End: 06-19-2026 Includes tasks 1 through 8A and task 9

0002 1.00 LOT _______________

Services to facilitate Additional Site Two Virtual Co-creation Session See Section C, task 8B Contract Period: Option 1 POP Begin: 06-20-2026 POP End: 06-19-2027

0003 1.00 LOT _______________

Services to facilitate Additional Site Two Virtual Co-creation Session See Section C, task 8C Contract Period: Option 1 POP Begin: 06-20-2026 POP End: 06-19-2027

0004 1.00 LOT _______________

Services to facilitate Additional Site Two In-person Co-creation

030ADV25R0026 Section B

Session See Section C, task 8D Contract Period: Option 1 POP Begin: 06-20-2026 POP End: 06-19-2027

0005 1.00 LOT _______________

Services to Collect and Synthesize Feedback from Site Two Public Library Partner Stakeholders See Section C, task 10 Contract Period: Option 1 POP Begin: 06-20-2026 POP End: 06-19-2027

0006 1.00 LOT _______________

On-site Personnel Support for Site Two See Section C, task 11 Contract Period: Option 1 POP Begin: 06-20-2026 POP End: 06-19-2027

GRAND TOTAL _______________

030ADV25R0026 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Services for Co-Creation with Public Libraries Statement of Work C.1 Background The Library of Congress (the Library, LC) has served as America’s gateway to knowledge and creativity throughout the nation’s history. As the largest library in the world, with more than 176 million physical items and a growing digital collection, LC provides access to an unparalleled collection of books, photographs, sound recordings, motion pictures, maps and manuscripts, and experienced librarians and curators.

Under the leadership of the 14th Librarian of Congress Dr. Carla Hayden, LC has embraced a redefined and modernized mission, seeking to engage the public’s curiosity and creativity, and to encourage and enhance participation in the country’s cultural and civic life. This service to the American people requires a user-centered approach for ever-growing, ever-changing communities which in turn pushes the Library to build digital capabilities and strategically use technology to enable new and innovative approaches to meet in-person and online needs.

In 2024, LC received grant funding for a 2-year initiative to pilot a program that uses emerging technologies, Library collections, and a co-creation approach to re-imagine public engagement with local communities and historic materials. By creating unique, relevant experiences in a cooperation with 2 public library systems and their community members, LC will connect local interests and stories with the Library’s dynamic and trusted digital resources and staff, for collaborative civic engagement and positive change.

Program Goals and Activities The iterative pilot will enable the LC to:

Connect with public libraries Evaluate technologies that enhance the impact of LC digital collections on local communities Test approaches for localized product development Model co-creation as a method Clarify costs and opportunities Assess the impacts of these cooperative agreements and experiences for community members, public library staff, and the Library of Congress Through a cooperative agreement with two public library systems, LC staff will co-create a customized and transformative digital experience with each library partner, combining emerging technologies, digital library materials, and themes relevant to local communities. In the first public library agreement with a library system in northeastern Oklahoma (site one, site one library partner, site one library system), LC will build an engaging, light-weight digital experience to be made available at a partner branch site by February 2026. In the second agreement with a library system in Cleveland, OH (site two, site two library partner, site two library system), the Library will develop a more technically ambitious digital experience, to include custom fabrication, to be made available at a branch site by December 2026. Relationship-building between the Library of Congress and public library partners will begin in advance of the period of performance for this contract. Contractors will join work underway to deepen trust, support cooperative alignment, build community relationships and add co-creation expertise through the deliverables described below.

The LC will bring lessons learned from these projects to inform the broader LC digital experience. Staff will support the integration of select features, technologies and approaches that resonated with local communities into existing LC digital presentations, processes, software, and services. Program staff will evaluate the pilot and develop recommendations for LC leadership and funders regarding a scaled implementation.

C.2 Scope The work to be performed under this contract is to support the Library of Congress’ agreements with a library system in northeastern Oklahoma, and a library system in Cleveland, Ohio and their community members over the period of performance. The contractor shall consult Library of Congress program staff on opportunities to include co-creation methods in the project plan, recommend resources to support the public library partner(s), assist in the facilitation of virtual and on-site co-creation sessions with public library and community stakeholders towards the design and development of digital experience(s), and collect and synthesize feedback from community stakeholders.

Travel is included in the firm-fixed price for this contract. See C.5 for more information related to travel.

The Contractor’s deliverable pricing for this contract may include compensation for any community members participating in co-creation activities, such as attending virtual and in-person focus group sessions and completing surveys. The terms for compensation are at the discretion of the Contractor and could take a variety of forms, such as gift cards and cash, with a ceiling of $100 per hour. The contractor will provide equitable compensation between contributors performing similar activities. Compensation must be consistent with the contributor activity’s level of effort.

All other activities related to this initiative, including program management, design, development and fabrication of the digital experiences, and strategic integration and evaluation, will be managed by the LC program team or procured through future solicitations.

C.3 Performance Requirements In service of pilot program goals, the Contractor will provide the following consulting services related to public library/community co-creation strategies and support. These services will be delivered according to the specifications outlined in this statement of work, and any additional documents referenced herein. The Contractor is responsible for scheduling all meetings, presentations, and sessions required in this SOW unless otherwise described. The Contractor will work closely with the Library to ensure the strategies and recommendations are practical and aligned with the Library’s goals. The COR will review all deliverables within 5 business days of receipt.

Community members, subject matter experts and community stakeholders referred to in this Statement of Work (SOW) must live within the same service area as the partner public library system and cannot be library-partner system staff. “Local services” refers to businesses, not-for profits, and other organizational entities located within the same service area as the designated public library system.

Task 1: Contract Kick-off Meeting The kick-off meeting must include the Library of Congress project team members, Contracting Office Representative and key Contractor personnel, excluding the on-site personnel support person referred to in sections 3.5 and 3.9 of this statement of work. The purpose of the meeting is to review the statement of work, project progress to date and answer any questions from the Contractor to support project planning and execution. The Contractor will prepare an agenda for the meeting and take notes of the discussion.

Deliverables (within 7 calendar days of Contract kickoff meeting)

Agenda and meeting notes from kick-off Task 2: Identify Site One Public Library Partner Needs and Recommend Resourcing Approaches Contractor will conduct a series of discovery activities to include reviewing the agreement with the site one public library partner, interviewing partner staff and community stakeholders, research on potential community stakeholder businesses and groups and facilitating a planning session between the public library and Library of Congress staff. Based on the findings from these activities, the Contractor will advise LC program staff on the challenge areas, opportunities, and strategic approaches for supporting the public library system in their role as a program partner and liaison to local community members. Opportunity recommendations will include identifying local services, community subject matter experts, and other resources to support the partner in fulfilling program goals. Additionally, the Contractor will recommend strategies to attract a wide range of S1PL patron and local community participation and feedback regarding program subject matter and design (e.g., representing a mix of local interests, backgrounds, geography, and socioeconomic status).

The COR will schedule the report presentation.

Deliverables (within 42 calendar days of Contract kickoff meeting)

Public library cooperative needs and opportunities report (10-15 pages) Slides, recording and transcript from report presentation to program stakeholders (1 hour, including discussion) Agenda, recording and transcript of facilitated cooperation session between LC staff and community stakeholders including library system staff (maximum duration 90 minutes) Task 3: Facilitate Site One Public Library and Community Engagement Sessions The Contractor will coordinate and consult with LC program staff to design and facilitate a series of virtual and in-person co-creation sessions with the site one library partner and community members to develop digital experience goals and design. These sessions will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site one library partner, and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

In-person sessions will be held at a branch library of the site one library partner system. These in-person sessions must be staffed by contractor personnel.

Deliverables:

Within 103 calendar days of Contract kickoff meeting:

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Within 134 calendar days of Contract kickoff meeting:

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 3B (Optional): Additional Site One Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the public library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site one library partner, and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverables (within 226 calendar days of Contract kickoff meeting)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 4: Consult on Pilot Program Co-Creation Strategies

The Contractor will review the program’s public library/community engagement strategies and recommend improvements to the project plan that realize a co-creation approach. This includes identifying key performance indicators for stakeholder equity, key opportunities and methods for public library/community intervention and feedback on experience design and development and suggesting strategies for facilitating participatory stakeholder listening and design sessions, managing complex and sometimes differing stakeholder needs, and creatively leveraging program and Library resources in response to public library/ community needs.

Deliverables (within 165 calendar days of contract kickoff meeting)

Pilot Program co-creation strategies recommendations report (10-15 pages) Task 5: Collect and Synthesize Feedback from Site One Public Library Partner Stakeholders After the site one launch in February 2026, the Contractor will assist LC program staff to collect and synthesize qualitative feedback from the site one library partner and community stakeholders regarding the value of the project, sentiment about the Library of Congress, and the value of the digital experience. Feedback should be collected via survey from at least five site one public library staff members and at least 15 community members.

Contractor will synthesize results and prepare a presentation to share findings for LC program staff.

The COR will schedule the feedback synthesis presentation.

Deliverables (within 300 calendar days of Contract kickoff meeting)

Slides, recording and transcript from feedback synthesis presentation to program stakeholders (1 hour, including discussion)

Survey results (Excel spreadsheet) Task 6: On-site Personnel Support for Site One

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and digital experience support and administration. Contractor personnel are responsible for submitting status reports every other week of these activities to the COR. The reports will be one to two pages and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 360 calendar days of contract kickoff meeting)

Status reports every other week of on-site engagement activities performed during period of performance (1-2 pages ea.)

Task 7: Identify Site Two Public Library Partner Needs and Recommend Resourcing Approaches Contractor will conduct a series of discovery activities to include reviewing the agreement with the site two public library partner, interviewing partner stakeholders, research on potential community stakeholder businesses, groups and other local services and facilitating a planning session between the public library and Library of Congress stakeholders. Based on the findings from these activities, the Contractor will advise LC program staff on the challenge areas, opportunities, and strategic approaches for supporting the public library system in their role as a program partner and liaison to local community members. Opportunity recommendations will include identifying local services, community subject matter experts, and other resources to support the partner in fulfilling program goals. Additionally, the Contractor will recommend strategies to attract a wide range of S1PL patron and local community participation and feedback regarding program subject matter and design (e.g., representing a mix of local interests, backgrounds, geography, and socioeconomic status).

The COR will schedule the report presentation.

Deliverables (within 360 calendar days of contract kick-off meeting)

Public library cooperative needs and opportunities report (10-15 pages) Slides, recording and transcript from report presentation to program stakeholders (1 hour, to include discussion) Agenda, recording and transcript of facilitated cooperation session between LC staff and community stakeholders including library system staff (maximum duration 90 minutes) Task 8A: Facilitate Site Two Public Library and Community Engagement Sessions The Contractor will coordinate and consult LC program staff to design and facilitate a series of virtual and in-person co-creation sessions with the site two library partner and community members to develop digital experience goals and design. These sessions will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, site two public library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

In-person sessions will be held at a branch library of the site two library system. These in-person sessions must be staffed by contractor personnel.

Deliverables (within 360 calendar days of contract kick-off)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8B (Optional): Additional Site Two Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the site 2 public library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site two library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8C (Optional): Additional Site Two Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the site two library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, site one public library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8D (Optional): Additional Site Two In-person Co-creation Session The Library of Congress may choose to execute the option for an additional in-person co-creation session with the site two library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site two library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product. The session will take place at a branch library of the site two library partner. These in-person sessions must be staffed by contractor personnel. These in-person sessions must be staffed by contractor personnel.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 9: On-site Personnel Support for Site Two

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and digital experience support and administration. Personnel are responsible for describing their activities to the COR through a series of reports provided every other week. The reports will be one to two pages, and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 360 calendar days of contract kick-off)

Reports every other week of on-site activities performed during period of performance (1-2 pages ea.)

Task 10 (Optional): Collect and Synthesize Feedback from Site Two Public Library Partner Stakeholders After the site two launch in December 2026, the Contractor will assist LC program staff to collect and synthesize qualitative feedback from the site 2 public library partner and community stakeholders regarding the value of the project, sentiment about the Library of Congress, and the value of the digital experience. Feedback via surveys should be collected from at least 5 public library staff members and at least 30 community members. Contractor will synthesize results and prepare a presentation to share findings for LC program staff.

The COR will schedule the feedback synthesis presentation.

Deliverables (within 226 calendar days of start of option year 1)

Slides, recording and transcript from feedback synthesis presentation to program stakeholders (1 hour, to include discussion)

Survey results (Excel spreadsheet) Task 11 (Optional): On-site Personnel Support for Site Two

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and administrivia. Personnel are responsible for describing their activities to the COR through a series of reports provided every other week. The reports will be one to two pages, and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 226 calendar days of start of option year 1)

Reports every other week of on-site activities performed during period of performance (1-2 pages ea.)

C.4 Schedule of Deliverables Task SOW Section Deliverable Description Due Date

1 3.1 Agenda and meeting notes from contract kick-off

Within 7 calendar days of contract start

2 3.2 Report presentation slides, recording, transcript

Within 42 calendar days of contract kickoff

Task SOW Section Deliverable Description Due Date

Facilitated session, recording, transcript meeting

3 3.3 Documentation from 2 in-person co-creation sessions for site 1

Within 103 calendar days of contract kickoff meeting

3 3.3 Documentation from 1 virtual co-creation session for site 1

Within 134 calendar days of contract kickoff meeting

3B 3.3B Documentation from 1 virtual co-creation session for site 1

Within 226 calendar days of contract kickoff meeting

4 3.4 Co-creation strategies recommendations report for site 2

Within 165 calendar days of contract kickoff meeting

5 3.5 Feedback synthesis slides, recording, transcript for site 1

Survey results for site 1

Within 300 calendar days of contract kickoff meeting

6 3.6 Reports for site 1 provided every other week

Within 360 calendar days of contract kickoff meeting

7 3.7 Cooperative needs and opportunities report for site 2

Report presentation slides, recording, transcript for site 2

Facilitated session, recording, transcript for site 2

Within 360 calendar days of contract kickoff meeting

8 3.8 Documentation from 1 virtual co-creation session for site 2

Documentation from 2 in-

Within 360 calendar days of contract kickoff meeting

Task SOW Section Deliverable Description Due Date person co-creation session for site 2

8B 3.8B Documentation from 1 virtual co-creation session for site 2

Within 164 calendar days of contract option year start date

8C 3.8C Documentation from 1 virtual co-creation session for site 2

Within 164 calendar days of contract option year start date

8D 3.8D Documentation from 1 in-person co-creation sessions for site 2

Within 164 calendar days of contract option year start date

9 3.9 Reports for site 2 provided every other week

Within 360 calendar days of contract kickoff meeting

10 3.10 Feedback synthesis slides, recording, transcript for site 2

Survey results for site 2

Within 226 calendar days of contract option year start date

11 3.11 Reports for site 2 provided every other week

Within 227 calendar days of contract option year start date

C.5 Travel Some of the tasks described in this SOW involve providing on-site support for the partner-library engagement activities. The Contractor shall not be reimbursed for travel expenses. All travel costs incurred by the Contractor are included in the Firm-Fixed Price shown in section B.

C.6 Data Collection The Contractor must create a data collection instrument and methodology for implementing surveys or stakeholder feedback. Information must be collected voluntarily, and all survey or feedback participants must be offered the option to opt-in to stay connected with the LC. If the survey or feedback participant chooses to participate but not opt-in for future contract, their information must be collected anonymously and information that alone or in conjunction with other information that would identify individuals or be sufficient to identify individuals shall not be collected. The Contractor shall submit drafts of surveys, data collection instruments, and methodologies to the COR for review and approval by the LC. Surveys or feedback materials and response data collected by the Contractor are owned by the Library of Congress. The information and response data collected are confidential. The Contractor is not authorized to use survey or feedback materials or contractually generated information for its own purposes or purposes outside the requirements of this contract. The Contractor may not disclose contract-generated data or information to third parties without the express written consent of the CO.

The LC is not covered by the Paperwork Reduction Act (44 U.S.C. 3501); however, the Contractor must adhere to industry standards and best practices relating to surveys and data collections, including maintaining objectivity, accuracy, and ethical standards in the collection of such data; ensuring the quality and utility of data collected; and preserving integrity and protection of such data.

030ADV25R0026 Section F

SECTION F - DELIVERIES OR PERFORMANCE

F1. Period of Performance

ITEM START END

0001 6/20/2025 6/19/2026

0002 6/20/2026 6/19/2027

0003 6/20/2026 6/19/2027

0004 6/20/2026 6/19/2027

0005 6/20/2026 6/19/2027

0006 6/20/2026 6/19/2027

F2. Hours of Operation The Library’s normal hours of operation are between the hours of 8:30 am – 5:00 pm Mondays through Fridays, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

F3. Location of Performance The location of performance is expected to be remote, at the contractor's facilities and onsite at local library systems for events as defined in section C. Any on-site visits must be coordinated with the COR.

(End of Clause)

030ADV25R0026 Section G

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

This contract will be administered by:

Library Contracting Officer: Price, Veronica

Address: Contracts & Grants Directorate

Library of Congress

LA 325

Washington DC 20540-9411

Phone: (202) 707-9335

Email: vprice@loc.gov

Library Contract Specialist: Barnes, Kevin

Address: Contracts & Grants Directorate

Library of Congress

LA 325

Washington DC 20540-9411

Phone: (202) 707-1051

Email: kbarnes@loc.gov

Library Contracting Officer Representative:

Address:

Phone:

Email:

030ADV25R0026 Section G

Contractor Contract Administrator: Provided at time of award

Address: Provided at time of award

Provided at time of award

Provided at time of award

Provided at time of award

Phone:

Email:

G.2 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

The Contractor must prepare and submit invoices electronically to: https://www.ipp.gov. The Contractor may submit payment requests using other than electronic means only when alternate procedures are authorized by the contracting officer in writing. Assistance is available via the IPP Help Desk via email at: ippcustomersupport@fiscal.treasury.gov or by commercial telephone at (866) 973-3131. Invoices shall contain the information required in FAR 52.212-4, paragraph (g).

030ADV25R0026 Section H

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND

AUTHORITY (JAN 2016)

(a) Performance of work under this contract is subject to the technical direction of the COR. The term “technical direction” includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, and/or fills in details and otherwise serves to ensure that tasks outlined in the contract are accomplished satisfactorily.

(b) Technical direction must be within the scope of the contract specification(s)/work statement. The COR does not have authority to issue technical direction that:

(1) Constitutes additional work outside the contract specification(s)/work statement;

(2) Constitutes a change as defined in the “Changes” clause of this contract;

(3) Causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The COR must confirm oral direction in writing within five workdays, with a copy to the Contracting Officer.

(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR.

If, in the opinion of the contractor, any direction of the COR or the designated representative falls within the limitations of (b) above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the Contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the “Disputes” clause of this contract.

(End of Clause)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

The Contractor, or any entity or representative acting on behalf of the Contractor, may not refer to the equipment or services furnished pursuant to the provisions of this contract in any news release or commercial advertising, or in connection with any news release or commercial advertising, without first obtaining explicit written consent to do so from the Contracting Officer. Should any reference to such equipment or services appear in any news release or commercial advertising issued by or on behalf of the Contractor without the required consent, the Government will consider institution of all remedies available under applicable law.

CONTRACTOR PUBLICITY (ADDENDUM)

Contractor may reference their relationship to the Library with regard to this contract in the course of the performance of the requirements listed in section C with advance permission from the COR.

(End of Clause)

H.3 LC52.204-3 INFORMATION SYSTEMS SECURITY (JUL 2024)

(1) Computer Security Policy. The Library requires anyone using or accessing its digital assets (including networks, servers, workstations, systems, data, web pages, and email) to protect them and use them only for official business, and only in accordance with Library regulations and applicable Library bargaining agreements. Unauthorized or inappropriate use may be grounds for termination or other contractual remedy.

(2) Privacy Policy. No one has the right to privacy while using any Library computer system, including internet or email services. Usage may be monitored.

(3) Level of Access. The Library’s Host Office will determine the level of access to the Library’s IT equipment, staff and software needed to successfully perform under this contract. Access may include, for example, email, word processing, internet, and intranet.

(4) Mandatory IT Security Training. Contractor staff must successfully complete mandatory information systems security training and access forms prior to use of or access to any of the Library’s digital assets.

(a) The required training is available on the Library’s learning management system, LOC Learn, at https://www.loc.gov/extranet/cld/. Library staff will provide further instructions upon onboarding.

(b) Contractor staff with access to Library digital assets shall complete the information systems security training annually. The training is available on the Library intranet at https://www.loc.gov/staff/cld/.

(End of Clause)

H.4 LC52.204-27 HANDLING OF FEDERAL RECORDS (JUL 2021)

(a) Definitions “Records,” as defined in 36 C.F.R. § 703.4(a), includes all books, papers, maps, photographs, reports, and other documentary materials, exclusive of materials in the Library’s collections, regardless of physical form or characteristics, made or received and under the control of the Library in pursuance of law or in connection with the transaction of public business, and retained, or appropriate for retention, by the Library as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the government or because of the informational value of data contained therein. The term refers only to such items in being and under the control of the Library. It does not include the compiling or procuring of a record, nor does the term include objects or articles, such as furniture, paintings, sculpture, three-dimensional models, structures, vehicles, and equipment. All data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Privacy Act of 1974 (5 U.S.C. 552a), as amended, and Library of Congress regulations at 36 CFR Part 703.

(b) Requirements

1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs.

21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, Library of Congress regulations at 36 CFR Part 703 and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

2. In accordance with 36 CFR 1222.32, Contractor shall manage and schedule records for disposition only as permitted by statute or regulation.

3. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or which is exempted from public disclosure by 36 C.F.R. 703.5.

4. The Library of Congress shall own the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which the Library of Congress shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227- 20.

5. In accordance with 36 CFR 1222.32, Contractor shall maintain and manage all records in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

6. The Contractor shall only remove records from the legal custody of the Library of Congress or destroy them in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report the event to the Contracting Officer.

7. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to Library of Congress control unless otherwise directed by the Contracting Officer.

8. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the contract vehicle in accordance with instructions provided by the Contracting Officer. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

9. The Contractor shall not create or maintain any records containing any non-public Library of Congress information that are not specifically authorized by the contract.

10. All Contractor employees assigned to this contract who create, work with, receive, store, or otherwise handle records shall take Library of Congress-provided records management training. The Contractor shall be responsible for confirming training has been completed.

11. The Contractor shall obtain the Contracting Officer’s approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts.

12. The Contractor (and any sub-contractor) shall abide by Government and Library of Congress guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information. The Contractor shall immediately notify the Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment.

(c) Flowdown of requirements to subcontractors

1. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract vehicle, and require written subcontractor acknowledgment of same.

2. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

030ADV25R0026 Section I

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far

FAR Number Title Date

52.202-1 DEFINITIONS JUN 2020

52.203-3 GRATUITIES APR 1984

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE AUG 2020

52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

NOV 2023

52.222-41 SERVICE CONTRACT LABOR STANDARDS AUG 2018

52.233-1 DISPUTES MAY 2014

52.242-13 BANKRUPTCY JUL 1995

52.243-1 CHANGES—FIXED PRICE ALTERNATE I (APR 1984) AUG 2018

52.253-1 COMPUTER GENERATED FORMS JAN 1991

I.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES

OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN

2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115–91).

(3) 52.204–25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115–232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232–40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[X] (1) 52.203–6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

[] (2) 52.203–13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

[] (3) 52.203–15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[] (4) 52.203–17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

[] (5) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (6) [Reserved]

[] (7) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (8) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111– 117, section 743 of Div. C).

[X] (9) 52.204–27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L.

117–328).

[] (10) 52.204–28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) (Pub. L. 115–390, title II).

[] (11)(i) 52.204–30, Federal Acquisition Supply Chain Security Act Orders— Prohibition. (DEC 2023) (Pub. L. 115–390, title II).

[] (ii) Alternate I (DEC 2023) of 52.204–30.

[X] (12) 52.209–6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (JAN 2025) (31 U.S.C. 6101 note).

[] (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) (41 U.S.C.

2313).

[] (14) [Reserved]

[] (15) 52.219–3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) (15 U.S.C. 657a).

[] (16) 52.219–4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

[] (17) [Reserved]

[] (18)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

[] (ii) Alternate I (MAR 2020) of 52.219-6.

[] (19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

[] (ii) Alternate I…