030ADV25R0026 0001.pdf

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Services for Co-creation with Public Libraries
Solicitation number
030ADV25R0026
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This is a Library of Congress solicitation (No. 030ADV25R0026) seeking a contractor to provide co-creation consultation and facilitation services for a two-year digital experience pilot program involving public libraries in northeastern Oklahoma and Cleveland, Ohio. The grant-funded, firm-fixed price contract is valued at $340,000, with the contractor responsible for consulting on co-creation strategies, facilitating engagement sessions with library staff and community stakeholders, and collecting and synthesizing feedback. Key deliverables include conducting discovery activities, managing virtual and in-person co-creation sessions, providing on-site personnel support, and producing detailed reports and presentations.

The solicitation is structured as a phased procurement with two submission stages: first, offerors must submit a Corporate Experience Volume describing two relevant projects, followed by a Technical Approach/Staffing Volume. Proposals must be submitted electronically to the Contracting Officer Veronica Price and Contract Specialist Kevin Barnes by 04-28-2025 at 5:00 PM EDT. The contract requires adherence to accessibility standards, and the contractor must provide compensation for community members participating in co-creation activities, with a maximum of $100 per hour. The project aims to develop customized digital experiences that connect local community interests with the Library of Congress's digital resources.

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5. PROJECT NUMBER (if applicable)

CODE7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODECODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 15

0001 04-22-2025

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

To all Offerors/Bidders

030ADV25R0026

X

X X

See CONTINUATION Page

See Block 14 Addendum

Price, Veronica

BLOCK 14 ADDENDUM

This amendment does the following:

1. Changes the submission deadline to 04-28-2025 5:00 PM EDT

2. Changed language in section C (see highlighted text).

3. Added clause LC 52.239-7 (see section H)

4. Changed language in section L (see highlighted text).

5. Added attachment J4 - Library Q and A (see section J)

030ADV25R0026 0001 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Services for Co-Creation with Public Libraries Statement of Work C.1 Background The Library of Congress (the Library, LC) has served as America’s gateway to knowledge and creativity throughout the nation’s history. As the largest library in the world, with more than 176 million physical items and a growing digital collection, LC provides access to an unparalleled collection of books, photographs, sound recordings, motion pictures, maps and manuscripts, and experienced librarians and curators.

Under the leadership of the 14th Librarian of Congress Dr. Carla Hayden, LC has embraced a redefined and modernized mission, seeking to engage the public’s curiosity and creativity, and to encourage and enhance participation in the country’s cultural and civic life. This service to the American people requires a user-centered approach for ever-growing, ever-changing communities which in turn pushes the Library to build digital capabilities and strategically use technology to enable new and innovative approaches to meet in-person and online needs.

In 2024, LC received grant funding for a 2-year initiative to pilot a program that uses emerging technologies, Library collections, and a co-creation approach to re-imagine public engagement with local communities and historic materials. By creating unique, relevant experiences in a cooperation with 2 public library systems and their community members, LC will connect local interests and stories with the Library’s dynamic and trusted digital resources and staff, for collaborative civic engagement and positive change.

Program Goals and Activities The iterative pilot will enable the LC to:

Connect with public libraries Evaluate technologies that enhance the impact of LC digital collections on local communities Test approaches for localized product development Model co-creation as a method Clarify costs and opportunities Assess the impacts of these cooperative agreements and experiences for community members, public library staff, and the Library of Congress Through a cooperative agreement with two public library systems, LC staff will co-create a customized and transformative digital experience with each library partner, combining emerging technologies, digital library materials, and themes relevant to local communities. In the first public library agreement with a library system in northeastern Oklahoma (site one, site one library partner, site one library system), LC will build an engaging, light-weight digital experience to be made available at a partner branch site by February 2026. In the second agreement with a library system in Cleveland, OH (site two, site two library partner, site two library system), the Library will develop a more technically ambitious digital experience, to include custom fabrication, to be made available at a branch site by December 2026. Relationship-building between the Library of Congress and public library partners will begin in advance of the period of performance for this contract. Contractors will join work underway to deepen trust, support cooperative alignment, build community relationships and add co-creation expertise through the deliverables described below.

The LC will bring lessons learned from these projects to inform the broader LC digital experience. Staff will support the integration of select features, technologies and approaches that resonated with local communities into existing LC digital presentations, processes, software, and services. Program staff will evaluate the pilot and develop recommendations for LC leadership and funders regarding a scaled implementation.

C.2 Scope The work to be performed under this contract is to support the Library of Congress’ agreements with a library system in northeastern Oklahoma, and a library system in Cleveland, Ohio and their community members over the period of performance. The contractor shall consult Library of Congress program staff on opportunities to include co-creation methods in the project plan, recommend resources to support the public library partner(s), assist in the facilitation of virtual and on-site co-creation sessions with public library and community stakeholders towards the design and development of digital experience(s), and collect and synthesize feedback from community stakeholders.

Travel is included in the firm-fixed price for this contract. See C.5 for more information related to travel.

The Contractor’s deliverable pricing for this contract may include compensation for any community members participating in co-creation activities, such as attending virtual and in-person focus group sessions and completing surveys. The terms for compensation are at the discretion of the Contractor and could take a variety of forms, such as gift cards and cash, with a ceiling of $100 per hour. The contractor will provide equitable compensation between contributors performing similar activities. Compensation must be consistent with the contributor activity’s level of effort.

All other activities related to this initiative, including program management, design, development and fabrication of the digital experiences, and strategic integration and evaluation, will be managed by the LC program team or procured through future solicitations.

C.3 Performance Requirements In service of pilot program goals, the Contractor will provide the following consulting services related to public library/community co-creation strategies and support. These services will be delivered according to the specifications outlined in this statement of work, and any additional documents referenced herein. The Contractor is responsible for scheduling all meetings, presentations, and sessions required in this SOW unless otherwise described. The Contractor will work closely with the Library to ensure the strategies and recommendations are practical and aligned with the Library’s goals. The COR will review all deliverables within 5 business days of receipt.

Community members, subject matter experts and community stakeholders referred to in this Statement of Work (SOW) must live within the same service area as the partner public library system and cannot be library-partner system staff. “Local services” refers to businesses, not-for profits, and other organizational entities located within the same service area as the designated public library system.

Task 1: Contract Kick-off Meeting The kick-off meeting must include the Library of Congress project team members, Contracting Office Representative and key Contractor personnel, excluding the on-site personnel support person referred to in tasks 5 and 9 of this statement of work. The purpose of the meeting is to review the statement of work, project progress to date and answer any questions from the Contractor to support project planning and execution. The Contractor will prepare an agenda for the meeting and take notes of the discussion.

Deliverables (within 7 calendar days of Contract kickoff meeting)

Agenda and meeting notes from kick-off Task 2: Identify Site One Public Library Partner Needs and Recommend Resourcing Approaches Contractor will conduct a series of discovery activities to include reviewing the agreement with the site one public library partner, interviewing partner staff and community stakeholders, research on potential community stakeholder businesses and groups and facilitating a planning session between the public library and Library of Congress staff. The contractor shall conduct interviews with at least 3 community stakeholders. Based on the findings from these activities, the Contractor will advise LC program staff on the challenge areas, opportunities, and strategic approaches for supporting the public library system in their role as a program partner and liaison to local community members. Opportunity recommendations will include identifying local services, community subject matter experts, and other resources to support the partner in fulfilling program goals. Additionally, the Contractor will recommend strategies to attract a wide range of S1PL patron and local community participation and feedback regarding program subject matter and design (e.g., representing a mix of local interests, backgrounds, geography, and socioeconomic status).

The COR will schedule the report presentation.

Deliverables (within 42 calendar days of Contract kickoff meeting)

Public library cooperative needs and opportunities report (10-15 pages) Slides, recording and transcript from report presentation to program stakeholders (1 hour, including discussion) Agenda, recording and transcript of facilitated planning meeting between LC staff and community stakeholders including library system staff (maximum duration 90 minutes) Task 3: Facilitate Site One Public Library and Community Engagement Sessions The Contractor will coordinate and consult with LC program staff to design and facilitate a series of virtual and in-person co-creation sessions with the site one library partner and community members to develop digital experience goals and design. These sessions will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site one library partner, and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

In-person sessions will be held at a branch library of the site one library partner system. These in-person sessions must be staffed by contractor personnel.

Deliverables:

Within 103 calendar days of Contract kickoff meeting:

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Within 134 calendar days of Contract kickoff meeting:

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 3B (Optional): Additional Site One Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the public library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site one library partner, and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverables (within 226 calendar days of Contract kickoff meeting)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 4: Consult on Pilot Program Co-Creation Strategies

The Contractor will review the program’s public library/community engagement strategies and recommend improvements to the project plan that realize a co-creation approach. This includes identifying key performance indicators for stakeholder ownership, key opportunities and methods for public library/community intervention and feedback on experience design and development and suggesting strategies for facilitating participatory stakeholder listening and design sessions, managing complex and sometimes differing stakeholder needs, and creatively leveraging program and Library resources in response to public library/ community needs.

Deliverables (within 165 calendar days of contract kickoff meeting)

Pilot Program co-creation strategies recommendations report (10-15 pages) Task 5: Collect and Synthesize Feedback from Site One Public Library Partner Stakeholders After the site one launch in February 2026, the Contractor will assist LC program staff to collect and synthesize qualitative feedback from the site one library partner and community stakeholders regarding the value of the project, sentiment about the Library of Congress, and the value of the digital experience. Feedback should be collected via survey from at least five site one public library staff members and at least 15 community members.

Contractor will synthesize results and prepare a presentation to share findings for LC program staff.

The COR will schedule the feedback synthesis presentation.

Deliverables (within 300 calendar days of Contract kickoff meeting)

Slides, recording and transcript from feedback synthesis presentation to program stakeholders (1 hour, including discussion)

Survey results (Excel spreadsheet) Task 6: On-site Personnel Support for Site One

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and digital experience support and administration. Contractor personnel are responsible for submitting status reports every other week of these activities to the COR. The reports will be one to two pages and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 360 calendar days of contract kickoff meeting)

Status reports every other week of on-site engagement activities performed during period of performance (1-2 pages ea.)

Task 7: Identify Site Two Public Library Partner Needs and Recommend Resourcing Approaches Contractor will conduct a series of discovery activities to include reviewing the agreement with the site two public library partner, interviewing partner stakeholders, research on potential community stakeholder businesses, groups and other local services and facilitating a planning session between the public library and Library of Congress stakeholders. The contractor shall conduct interviews with at least 3 community stakeholders. Based on the findings from these activities, the Contractor will advise LC program staff on the challenge areas, opportunities, and strategic approaches for supporting the public library system in their role as a program partner and liaison to local community members. Opportunity recommendations will include identifying local services, community subject matter experts, and other resources to support the partner in fulfilling program goals. Additionally, the Contractor will recommend strategies to attract a wide range of S1PL patron and local community participation and feedback regarding program subject matter and design (e.g., representing a mix of local interests, backgrounds, geography, and socioeconomic status).

The COR will schedule the report presentation.

Deliverables (within 360 calendar days of contract kick-off meeting)

Public library cooperative needs and opportunities report (10-15 pages) Slides, recording and transcript from report presentation to program stakeholders (1 hour, to include discussion) Agenda, recording and transcript of facilitated planning meeting between LC staff and community stakeholders including library system staff (maximum duration 90 minutes) Task 8A: Facilitate Site Two Public Library and Community Engagement Sessions The Contractor will coordinate and consult LC program staff to design and facilitate a series of virtual and in-person co-creation sessions with the site two library partner and community members to develop digital experience goals and design. These sessions will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, site two public library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

In-person sessions will be held at a branch library of the site two library system. These in-person sessions must be staffed by contractor personnel.

Deliverables (within 360 calendar days of contract kick-off)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8B (Optional): Additional Site Two Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the site 2 public library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site two library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8C (Optional): Additional Site Two Virtual Co-creation Session The Library of Congress may choose to execute the option for an additional virtual co-creation session with the site two library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, site two public library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 8D (Optional): Additional Site Two In-person Co-creation Session The Library of Congress may choose to execute the option for an additional in-person co-creation session with the site two library partner and community members to develop digital experience goals and design. The session will follow co-creation methods and best practices to foster a trusting relationship between the Library of Congress, the site two library partner and community stakeholders and seek actionable input from stakeholders, with the goal of ensuring partner and community values, needs and interests are reflected in the final launched product. The session will take place at a branch library of the site two library partner. These in-person sessions must be staffed by contractor personnel. These in-person sessions must be staffed by contractor personnel.

Deliverable (within 164 calendar days of start of option year 1)

Agenda, slides, notes, and all participant-generated content, consistent with participant consent procedures developed by the contractor and approved by the COR.

Task 9: On-site Personnel Support for Site Two

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and digital experience support and administration. Personnel are responsible for describing their activities to the COR through a series of reports provided every other week. The reports will be one to two pages, and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 360 calendar days of contract kick-off)

Reports every other week of on-site activities performed during period of performance (1-2 pages ea.)

Task 10 (Optional): Collect and Synthesize Feedback from Site Two Public Library Partner Stakeholders After the site two launch in December 2026, the Contractor will assist LC program staff to collect and synthesize qualitative feedback from the site 2 public library partner and community stakeholders regarding the value of the project, sentiment about the Library of Congress, and the value of the digital experience. Feedback via surveys should be collected from at least 5 public library staff members and at least 30 community members. Contractor will synthesize results and prepare a presentation to share findings for LC program staff.

The COR will schedule the feedback synthesis presentation.

Deliverables (within 226 calendar days of start of option year 1)

Slides, recording and transcript from feedback synthesis presentation to program stakeholders (1 hour, to include discussion)

Survey results (Excel spreadsheet) Task 11 (Optional): On-site Personnel Support for Site Two

The Contractor will provide personnel to support on-site needs at the public library system related to the work of this contract, such as logistical and administrative support for coordinating events and engagement sessions (e.g. space preparation, materials preparation), community outreach, and administrivia. Personnel are responsible for describing their activities to the COR through a series of reports provided every other week. The reports will be one to two pages, and will summarize activities performed, challenges, and any new developments related to the project plan.

Deliverables (within 226 calendar days of start of option year 1)

Reports every other week of on-site activities performed during period of performance (1-2 pages ea.)

C.4 Schedule of Deliverables Task SOW Section Deliverable Description Due Date

1 3.1 Agenda and meeting notes from contract kick-off

Within 7 calendar days of kickoff meeting

2 3.2 Report presentation slides, recording, transcript

Within 42 calendar days of contract kickoff

Task SOW Section Deliverable Description Due Date

Facilitated session, recording, transcript meeting

3 3.3 Documentation from 2 in-person co-creation sessions for site 1

Within 103 calendar days of contract kickoff meeting

3 3.3 Documentation from 1 virtual co-creation session for site 1

Within 134 calendar days of contract kickoff meeting

3B 3.3B Documentation from 1 virtual co-creation session for site 1

Within 226 calendar days of contract kickoff meeting

4 3.4 Co-creation strategies recommendations report for site 2

Within 165 calendar days of contract kickoff meeting

5 3.5 Feedback synthesis slides, recording, transcript for site 1

Survey results for site 1

Within 300 calendar days of contract kickoff meeting

6 3.6 Reports for site 1 provided every other week

Within 360 calendar days of contract kickoff meeting

7 3.7 Cooperative needs and opportunities report for site 2

Report presentation slides, recording, transcript for site 2

Facilitated session, recording, transcript for site 2

Within 360 calendar days of contract kickoff meeting

8 3.8 Documentation from 1 virtual co-creation session for site 2

Documentation from 2 in-

Within 360 calendar days of contract kickoff meeting

Task SOW Section Deliverable Description Due Date person co-creation session for site 2

8B 3.8B Documentation from 1 virtual co-creation session for site 2

Within 164 calendar days of contract option year start date

8C 3.8C Documentation from 1 virtual co-creation session for site 2

Within 164 calendar days of contract option year start date

8D 3.8D Documentation from 1 in-person co-creation sessions for site 2

Within 164 calendar days of contract option year start date

9 3.9 Reports for site 2 provided every other week

Within 360 calendar days of contract kickoff meeting

10 3.10 Feedback synthesis slides, recording, transcript for site 2

Survey results for site 2

Within 226 calendar days of contract option year start date

11 3.11 Reports for site 2 provided every other week

Within 227 calendar days of contract option year start date

C.5 Travel Some of the tasks described in this SOW involve providing on-site support for the partner-library engagement activities. The Contractor shall not be reimbursed for travel expenses. All travel costs incurred by the Contractor are included in the Firm-Fixed Price shown in section B.

C.6 Data Collection The Contractor must create a data collection instrument and methodology for implementing surveys or stakeholder feedback. Information must be collected voluntarily, and all survey or feedback participants must be offered the option to opt-in to stay connected with the LC. If the survey or feedback participant chooses to participate but not opt-in for future contract, their information must be collected anonymously and information that alone or in conjunction with other information that would identify individuals or be sufficient to identify individuals shall not be collected. The Contractor shall submit drafts of surveys, data collection instruments, and methodologies to the COR for review and approval by the LC. Surveys or feedback materials and response data collected by the Contractor are owned by the Library of Congress. The information and response data collected are confidential. The Contractor is not authorized to use survey or feedback materials or contractually generated information for its own purposes or purposes outside the requirements of this contract. The Contractor may not disclose contract-generated data or information to third parties without the express written consent of the CO.

The LC is not covered by the Paperwork Reduction Act (44 U.S.C. 3501); however, the Contractor must adhere to industry standards and best practices relating to surveys and data collections, including maintaining objectivity, accuracy, and ethical standards in the collection of such data; ensuring the quality and utility of data collected; and preserving integrity and protection of such data.

030ADV25R0026 0001 Section H

SECTION H - SPECIAL CONTRACT REQUIREMENTS

LC52.239-7 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY (JAN

2025)

(a) All Information and Communication Technology (ICT) supplies, information, documentation, and services that are developed, acquired, maintained or delivered under this contract or order must comply with the Americans with Disabilities Act (ADA) (See 42 U.S.C. §12209 to see how the ADA applies to the Library of Congress). It is Library policy that, to the extent required by the ADA, contract deliverables should meet accessibility standards for ICT established under Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d (as set forth in 36 C.F.R. 1194.1 including Appendix A, Appendix C, Appendix D and other standards incorporated by reference such as World Wide Web Consortium (W3C) Web Content Accessibility Guidelines).

(b) By submitting a proposal, the contractor certifies that their ICT meets the applicable accessibility standards and the contractor must specifically identify any applicable accessibility standards that the ICT fails to meet in a Voluntary Product Accessibility Template (VPAT) or other Accessibility Conformance Report (ACR). Upon delivery, the contractor must again certify that their ICT meets the accessibility standards represented in its pre-award proposal. This also means that the contractor shall ensure that maintenance upgrades, substitutions, and replacements to ICT pursuant to this contract do not reduce the ICT's original level of conformance with the applicable accessibility standards at the time of contract award.

(c) The Library reserves the right to perform independent testing to validate that the solution conforms with the standards set forth above (including, but not limited to, testing before the deliverables are accepted). If the Government determines that ICT deliverables provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(End of Clause)

030ADV25R0026 0001 Section J

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

Attachment # Title Date # Pages

J1 Attachment J1 - Questions

030ADV25R0026

03-19-2025 1

J2 Attachment J2 - Register of Wage Determinations - Muskogee County OK

03-28-2025 8

J3 Attachment J3 - Register of Wage Determinations - Cuyahoga County OH

03-28-2025 8

J4 Attachment J4 - Library Q and A

030ADV25R0026

04-22-2025 1

030ADV25R0026 0001 Section L

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

Section L

Offerors must comply with the submission instructions stated herein. If the proposal does not comply with the submission instructions for the method of submission, as well as format and content, the Offeror may be ineligible for award.

L.1 Submission Instructions

All proposals for the procurement shall be submitted electronically via email to the Contracting Officer Veronica Price at vprice@loc.gov and the Contract Specialist Kevin Barnes at kbarnes@loc.gov no later than the response date specified in the solicitation. Offerors must comply with the submission instructions specifying the format and content of the proposal. If the proposal does not comply materially with the submission instructions, the Library reserves the right in its discretion to determine that the offeror is ineligible for award.

L.2. Clarification Questions

Questions related to this solicitation must be submitted using “Attachment J1 - Questions 030ADV25R0026” and emailed with the email title and file name "[INSERT OFFEROR NAME] Questions - 030ADV25R0026" to the to the Contracting Officer Veronica Price at vprice@loc.gov and the Contract Specialist Kevin Barnes at kbarnes@loc.gov no later than 1:00 PM E.T. on 4/17/25. The Library will provide answers to questions of a substantive nature to all offerors.

The Library will not guarantee answers to questions received after the required question submission date/time.

L.3. Proposal Format

Proposals shall be submitted electronically. Separate electronic files shall be provided for each proposal volume as follows:

Phase I: Corporate Experience Volume

Phase 2: Technical Approach / Staffing Volume

The format for all Non-Price Volume sections must be in either MS Word or Adobe PDF formats 8.5 x 11 inch pages, single-spaced, 1-inch margins, 12-point font in text using a legible font (headers, footers, headings, figure captions, tables, charts and graphs are permitted to have smaller than 12-point font but no smaller than 8-point font text). Each page must be numbered and labeled with the name of the offeror, the solicitation number, and proposal section number. Offerors shall submit their proposal volumes with a file name which clearly identifies the offeror providing it and which volume it contains.

L.4. Proposal Phases

This solicitation is a phased procurement. Offers must only provide their Corporate Experience Volume by the solicitation deadline (phase 1) and should not submit a Technical Approach / Staffing Volume as part of their initial submission. See section M for a more in-depth discussion of how the phased procurement will proceed and be evaluated.

L.4.1 Phase 1- Corporate Experience Volume Offerors shall submit descriptions of 2 completed and/or ongoing projects performed for commercial and/or government clients in the past five (5) years. Submitted projects shall be similar in scope and complexity to the services required by the Statement of Work. The offeror shall provide an overview of the technical requirements worked, date(s) of performance, the total dollar amount of the contract, and the results achieved. Offerors’ narratives for each corporate experience project shall not exceed two pages in length and the full corporate experience volume shall not exceed four pages in length. The cover page of the volume is excluded from this page limit.

030ADV25R0026 0001 Section L

L.4.2 Phase 2: Technical Approach Volume

Offerors shall submit a narrative which describes how the offeror will approach the requirements of this solicitation.

Offerors shall describe an approach to managing performance and shall propose effective means by which the Library can measure success. The Technical Approach section shall include a description of the offeror’s unique approach, goals, objectives, resources, delivery schedule/milestones, reporting process, and responsibilities. The Technical Approach volume must show the Offeror’s understanding of the Library’s requirement and demonstrate that the offeror can provide the services required under the contract with specific references to the SOW. The level of effort described in the Offeror’s technical approach must be consistent with or exceed the requirements described in the solicitation. Offerors shall not merely restate the solicitation requirements but instead present a rational methodology for fulfillment of the requirements. Proposals that merely restate the solicitation requirements may be rated as unacceptable.

Offerors shall, as part of their technical approach volume, provide a staffing plan showing their proposed team composition. The offeror’s staffing plan shall include a description of the roles to be performed, expected relationship to the offeror (direct employee or sub-contractor), and what level of experience is expected to be required for each role.

The staffing plan, or other elements of the Technical Approach Volume, shall explain how the roles described in the plan will meet the specific needs described in the Statement of Work in section C. Offerors need not have identified the individual who will fill every role in the staffing plan, but must articulate the approach the offeror will use to fill any role for which an individual is not identified.

The full Technical Approach Volume shall not exceed twenty pages in length. The cover page and table of contents of the volume are excluded from this page limit.

L.5 Pricing

This is a grant-funded requirement. The Library’s available funding, and pricing for this Firm-Fixed Price contract is $340,000.00. The Library desires to receive the highest quality services it can within that price point. As a result, all offerors must present in their proposals the best value to the Library that they are capable of providing within that price point. Offerors’ proposals must assume a $340,000 fully-loaded, Firm-Fixed Price, including all travel.

Offerors must submit a price proposal. Offerors must provide a separate Excel spreadsheet that details the complete labor mix (list of labor categories, hours, and fully loaded rates) and any other costs to support their Firm Fixed Price.

Offerors’ price proposal must be consistent with the staffing plan and technical approach to enable a determination of price reasonableness. The price volume does not have a page limit.

Offerors must submit a proposed payment plan for payment milestones over the duration of the contract. The payment plan and price proposal shall be submitted as part of Offerors’ Phase 2 submissions. The Library of Congress is not authorized to make progress payments. No payment may be tied to the passage of time or a particular date. Each payment must be related to the delivery and acceptance of a particular numbered task listed in section C. The amount of the payment must be appropriately scaled to the actual level of effort to complete that task. The proposed payment plan does not count against any page count listed above and must be provided as a separate document from the volumes listed above.

End of Document

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK
SECTION H - SPECIAL CONTRACT REQUIREMENTS
LC52.239-7 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY (JAN 2025)
PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS
SECTION J - LIST OF ATTACHMENTS
SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

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