030ADV24R0016 0001 Final.pdf

5. PROJECT NUMBER (if applicable)

CODE7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODECODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

See SCHEDULE

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

To all Offerors/Bidders

030ADV24R0016

x x

10:00am Tuesday, February 20, 2024

See CONTINUATION Page

The purpose of this amendment to the solicitation is to:

1. Amend section C - Statement of Work. Changed text is in blue; and

2. Amend section L - Changed text is in blue.; and

3. Extend the due date for proposals to 10:00am, Tuesday, February 20, 2024.

Hertenstein, Charles

030ADV24R0016

Table of Contents

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 LC52.215-3 PROPOSAL SUBMISSION INSTRUCTIONS – LOW PRICE TECHNICALLY ACCEPTABLE (JUL 2016) ...10

030ADV24R0016 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 BACKGROUND

The Library of Congress (LOC) (the Library), an agency of the Legislative Branch of the Federal Government, is the world’s largest and most comprehensive library, maintaining a collection of more than 165 million items – many of them unique and irreplaceable – in more than 450 languages. For details on the Library, its mission and its organization please refer to: https://www.loc.gov/about

The Office of the Chief Information Officer (OCIO) is responsible for the LOC networks, telecommunications, architecture planning, policies, standards, implementation, and troubleshooting. OCIO staff is responsible for providing, operating, and maintaining IT network and server services for various LOC service units in multiple Library buildings and work areas to include the various Cloud architectures currently in use by the Library.

The two drivers for this contract are the migration of Microsoft Office Productivity contract awarded which drive the Library’s migration to M365 and competitively awarded application development efforts that were awarded to development solution targeted for M365 SharePoint/Power Apps platforms (Integrated Research Information System (IRIS) and Law Library Management Information System (LLMIS) that have requirements for which future support and services shall be included in this contract.

Cloud provides secure, scalable, and cost-efficient solutions to support the unique requirements and missions of the U.S. federal government. Cloud services can be employed to meet mandates, reduce costs, drive efficiencies, and increase innovation. Cloud computing offers a pay-as-you-go model, delivering access to up-to-date technology resources that are managed by experts. Cloud services offer the agency no upfront costs (no capital investment), and the ability to pay only for the computing resources that are used, as needs are scaled.

This solicitation will establish an Indefinite Delivery/Indefinite Quantity (IDIQ) contract for the purpose of fulfilling a broad range of commercial information technology (IT) requirements throughout the enterprise specifically related to Cloud Services.

Within the Library, the intent is to co-terminate all Cloud orders into a single task order to the maximum extent possible.

The contract will be single award for Microsoft Services and Support. The awardee shall be a Microsoft Licensed Service Provider (LSP) or teamed with an LSP for Federal Government Entities that is capable of meeting all of the Library’s defined requirements under a Federal Enterprise Agreement (EA).

C.2 SCOPE

This contract will provide the full range of Microsoft Services including Azure Cloud services (compute, storage, software, and services) covering the spectrum of the Library’s Information Technology needs now and for future growth to support development efforts in Microsoft Azure Cloud, Microsoft Software as a Service subscriptions and support offerings from Microsoft to provide support for Azure and M365 operations.

These services are required to provide support to current applications in Microsoft M365 Software as a Service (SaaS) platform, support the migration of on-premises Microsoft software Cloud licensing features extension that require Microsoft Azure services.

Under this contract vehicle, the LOC requires all task orders initiated under this contract to be grouped under a single enrollment account. This provides the Library complete transparency and visibility into the full scope of Cloud services provided under this contract.

This IDIQ will include the following categories of services:

Microsoft Azure Cloud Services – Consumption model Azure Cloud services for Cloud computing, network, storage, software, and security services needed to establish and maintain the Library applications and services controlled by LOC technical staff within the Cloud Service providers network of IT Infrastructure supporting existing Software as a Service integrated solutions (i.e., M365, Dynamics, PowerApps, etc.). All Cloud services shall be provided in Microsoft Azure Commercial FEDRAMP High.

Microsoft Azure Support: Support Offerings that provide Microsoft branded support for Microsoft Azure Cloud Services.

Software as a Service Licenses: Orders shall be submitted against this contract for specific M365 subscription-based licensing including M365, Microsoft Power Platform, Dynamic 365, Power Bi

Platform, Microsoft Cloud and Microsoft Security. Software licenses shall be contained under a single Enterprise Agreement for the term of this contract.

Microsoft Unified Support – Unified Enterprise for Federal Support services needed to support all the Microsoft products and services.

C.3. REQUIREMENTS

C.3.1 Microsoft AZURE Cloud Services

The detailed minimum requirements are detailed in Attachment J1: Microsoft Cloud Services Pricing and Requirements Matrix – Azure Cloud Services tab. The contractor shall provide detailed information on their ability to resell these Azure Cloud Services.

C.3.2 Microsoft Azure Support

The Library requires Microsoft Azure Support for the Microsoft Azure Cloud Services implemented on the Azure Cloud. This support shall cover all LOC Enrollment/Subscriptions and will be billed on the monthly invoice.

Details on Microsoft Enterprise support can be found here:

o https://www.microsoft.com/en-us/unifiedsupport/details)

The Library requires Unified Enterprise Support for the Azure Cloud Services.

All Support shall provide at least one hour response time on critical production workloads.

C.3.3 M365 Software Subscriptions

The Library requires the ability to procure Microsoft M365 Software subscriptions as defined in

Attachment J1: Microsoft Cloud Services Pricing and Requirements Matrix -M365 Software License Tab.

C.3.4 M365 Unified Support

The Library requires the ability to procure Microsoft Unified Enterprise Support:

Microsoft Unified Enterprise Support Services (support services) is a comprehensive support set of services that helps accelerate the transition to the Cloud, optimize IT solutions, and enterprise use technology to realize new business opportunities for any stage of the IT lifecycle.

See Attachment J1: Microsoft Cloud Services Pricing and Requirements Matrix -Unified Support Tab.

C.3.5 Microsoft Azure Cloud Services & Support Requirements

The follow requirements must be met by the contractor to support this contract:

1. A single Enterprise Enrollment at the organization level with the ability to provision individual subscription accounts under the Enterprise Enrollment.

2. The Library retains root access to the Enterprise Enrollment.

3. The contractor shall retain billing authorization between the Microsoft Azure and the Library.

4. The Library retains the right to order self-service all items directly from the Microsoft Azure Marketplace.

5. The Library retains the right to submit support requests directly to Microsoft Support.

6. The Library retains ability to select between support offerings provided by the Microsoft Azure support with no change in contractor discounting.

7. The Library retains to direct access to unaltered billing and usage data from Microsoft Azure.

8. A reseller shall be an authorized Microsoft Reseller or partnered with an authorized Microsoft Reseller with the ability to provide all services Microsoft Azure Cloud Services and Support to a Federal Government Entity, Microsoft Licensed Solution Provider (LSP).

C.3.6 Microsoft SaaS Subscriptions & Support Requirements

1. The contractor shall be an authorized reseller supporting Enterprise Agreements for Federal Government Agencies to include Software as a Service Subscriptions and Unified Support.

2. The contractor shall provide a single Enterprise Agreement at the organization level with the ability to add and remove subscription as business requirements adapt.

3. The contractor shall support the Library in the consolidation of existing Enterprise Agreements into a single Enterprise Agreement for the term of this contract.

4. The contractor shall retain billing authorization between the Microsoft and the Library.

5. The Library retains the right to submit support requests directly to Microsoft SaaS subscriptions, Microsoft Licensed Solution Provider (LSP).

6. The Library may require modification of the Unified Support as business requirements adapt.

C.3.7 INDIVIDUAL ORDER REQUIREMENTS

The following information shall be included in each individual task order:

1. Organization Primary Contact for the order

2. Microsoft Enrollment Account # and/or Enterprise Agreement #

3. One or more of the following:

a. Infrastructure as a Service (IaaS): Service estimations for IaaS services in dollar amount by Subscription Account.

i. Microsoft Azure Support

b. M365 subscriptions

c. Microsoft Unified Support

4. Period of Performance

C.4 CONTRACT PERFORMANCE

C.4.1 Program Management

The program manager or alternate shall have full authority to act for the Contractor on all matters relating to this contract. The program manager or alternate shall be available between 8:00 a.m. and 5:00 p.m. Eastern time, Monday thru Friday, except Federal holidays or when the government facility is closed for administrative reasons.

The Contractor shall provide program management of this contract and all task orders issued hereunder to include:

1. Quality control of services and deliverables.

2. Planning, implementation, and reporting on task orders.

3. Monthly detailed invoicing by account numbers.

4. Periodic meetings with business owner staff and the Contracting Officer Representative (COR) to discuss contract issues and the status of the work streams, documentation, and minutes of key discussion points/decisions.

5. Management of contractor and subcontractor on-boarding and exiting processes based on Library procedures, including any required background investigations.

The Contractor shall provide a Quarterly Status Report (QSR) to the COR regarding performance on each active order under this contract. The QSR may be in contractor-format but shall include as a minimum a summary description of each active order, the obligated value and potential value (including any options), period of performance, schedule of deliverables identifying which have been completed and which are due, and any outstanding issues.

C.4.2 Access to IT Systems

Personnel identified on any task order that require access to Library IT Systems (on premise or Cloud) shall need to meet these minimum qualifications:

U.S. Citizenship with a minimum of Public Trust security clearance Ability to communicate both orally and in writing.

Ability to meet critical deadlines.

Expertise in execution and oversight of major federal IT programs

Due to the nature of the Security clearances required by the Library, all personnel that access IT systems shall be designated as Key Personnel.

All individuals with access to Library IT Systems shall be required to take IT Security and Records Management Training on an annual basis to retain access to Library Systems.

C.4.3 Key Personnel

Key Personnel may be identified on individual task orders under this contract. All key personnel must be approved by the Government COR prior to the start of any task. In the event of a vacancy in a Key Personnel position, the contractor shall identify a qualified replacement within 14 days of the vacancy and provide a copy of the proposed replacement personnel’s resume to the COR.

C.5 GOVERNMENT FURNISHED PROPERTY AND INFORMATION

The Library does not anticipate issuance of any Government Furnished Property (GFP) or Government Furnished Information (GFI) during the life of this contract. Orders shall specify any GFP provided, the schedule for provision to the contractor, and the required return/disposition terms for GFP.

C.6 TRAVEL

Travel expenses will not be reimbursed separately under this contract unless explicitly identified on individual orders. Any approved travel costs at the order level shall be reimbursed in accordance with the Federal Travel Regulation (FTR).

030ADV24R0016 Section L

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 LC52.215-3 PROPOSAL SUBMISSION INSTRUCTIONS – LOW PRICE TECHNICALLY

ACCEPTABLE (JUL 2016)

All proposals shall be submitted electronically via email to the Contracting Officer, Charles Hertenstein – chertenstein@loc.gov - and the Contract Specialist, Julia Hanson – juhan@loc.gov - no later than the response date specified in the solicitation. If the proposal does not comply with the submission instructions, the offeror may be ineligible for award.

The Library intends to make a single award to an Microsoft Government LSP or authorized reseller for a Microsoft Cloud and Services environment for this contract. As the Library anticipates making award without discussions, offerors are encouraged to include their best terms, conditions, and discounts in their initial proposals.

Questions shall be submitted in writing to the points of contact listed above no later than the date specified in the SAM posting. The Library will not guarantee answers to questions received after this date. Answers to questions will be provided to all offerors.

Proposals shall contain any applicable terms and conditions from the OEM regarding licenses in the requirements.

Proposal Content

The proposal shall contain the following sections, labeled as indicated:

1. A signed copy of the solicitation and each amendment, if any, to the solicitation.

2. Unless provided and updated within SAM, a signed copy of the provisions from section K.

3. Business cover sheet with SAM UEI, CAGE, contacts. Limited to two pages.

4. Returned and fully filled out Attachment J1 – Microsoft Cloud Services Pricing and Requirement Matrix.

5. Past Performance documentation: UEI number and if applicable, vendor’s disclosure of unsatisfactory rating.

Technical Instructions: The offeror shall provide sufficient information regarding the proposed goods and services to demonstrate conformity with all solicitation specifications and requirements, including those in the Attachment J1 – Microsoft Cloud Services Pricing and Requirements Matrix. Offerors shall include all license terms, hosting service levels and terms, service terms, and any other applicable terms and conditions in their responses (website links are sufficient for satisfying this information for the Library to review). Merely restating the requirement is not sufficient and may render a proposal ineligible for award. The offeror shall also provide documentation that they are an authorized provider of the items and services in this solicitation such as by identifying their presence on the Microsoft Cloud Services Government LSP list: https://learn.microsoft.com/en-us/azure/azure-government/documentation-government-csp-list#approved-lsps or providing evidence of a teaming agreement between the offeror and an authorized LSP.

Teaming agreement shall be valid for the entire ordering period.

The Technical Volume has a page limit of 10 pages.

Past Performance Instructions: Offerors shall provide their UEI number for review in the Contractor Performance

030ADV24R0016 Section L

Assessment Reporting System (CPARS). If applicable, disclosure of unsatisfactory ratings for any contract valued over the SAT in the last three years. Past Performance Volume has a page limit of 10 pages.

Pricing Instructions:

The offeror shall provide the following:

The Offeror shall input their discount percentage (cells C4, C5, C6, C7), etc. (for Columns C, F, I, L, O) off of the Market Rate for the categories ordered by the Library during each of the ordering periods in the table. Percentage inserted is a number representing a percent and not a priced dollar value. The offeror shall additionally provide any applicable terms and/or procedures for the Reserve Instances and Savings Plan discounts as they relate to the LSP discounts provided on Microsoft Cloud Services.

(End of Clause)

End of Document