030ADV20R0071 - Narration and Mastering.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

NLS20200081

5. SOLICITATION NUMBER

030ADV20R0071

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

03/05/2020

7. FOR SOLICITATION INFORMATION

CALL:

a. NAME Office of Contracts Management

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

04/03/2020 12:00:00

CODE 9411

Contracts & Grants Directorate Library of Congress 101 Independence Av SE LA 325 Washington, DC 20540-9411

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

13b. RATING

RFQ IFB X RFP

14. METHOD OF SOLICITATION

NLSCODE15. DELIVER TO

NLS/BPH

Taylor Street Annex Washington, DC 20542

CODE 941116. ADMINISTERED BY

Contracts & Grants Directorate Library of Congress 101 Independence Ave SE LA325 Washington, DC 20540-9411

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

9411CODE18a. PAYMENT WILL BE MADE BY nlsadmin@loc.gov The Library requires invoices to be emailed Washington, DC 20540

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Lines

25. ACCOUNTING AND APPROPRIATION DATA

See Line Item Detail

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE X ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Tiffany Lucas

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 030ADV20R0071 Page 1 of 39

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 030ADV20R0071 Page 2 of 39

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs LC52.216-3 Contract Type (JUN 2016) Section B Supplies or Services and Prices

C Descriptions/Specifications/Statement of Work Section C Descriptions and Specifications

D Packaging and Marking LC52.211-1 Deliveries (APR 2015) LC52.231-1 Payment of Postage Fees (May 2015)

F Deliveries or Performance 52.242-15 Stop-Work Order (Aug 1989) 52.247-34 F.o.b. Destination (Nov 1991) LC52.215-5 Place and Period of Performance (JAN 2019)

G Contract Administration Data LC52.201-2 Ordering Officers (Feb 2017) LC52.201-3 Contract Administration (AUG 2015) LC52.232-1 Alt I Library of Congress Invoice Instructions (FEB 2016)

H Special Contract Requirements LC52.203-1 Contractor Publicity (Oct 2013) LC52.204-3 Information Systems Security (Sept 2018) LC52.204-4 Contractor Suitability (JAN 2019) LC52.237-1 Key Personnel (Aug 2014) LC52.237-2 Conduct of Work (May 2015) LC52.239-1 Information Security (May 2016) LC52.201-1 Contracting Officer's Representative (COR) Appointment and Authority (Jan 2016)

I Contract Clauses 52.243-1 Alt I Changes-Fixed-Price (Aug 1987) - Alternate I (Apr 1984) 52.203-3 Gratuities (Apr 1984) 52.212-4 Contract Terms and Conditions-Commercial Items (Oct 2018) 52.227-14 Rights in Data-General (May 2014) 52.232-25 Prompt Payment (Jan 2017) 52.233-1 Disputes (May 2014) 52.242-13 Bankruptcy (July 1995) 52.245-1 Government Property (Jan 2017) 52.245-9 Use and Charges (Apr 2012) LC52.233-1 52.233-1 (DEV) Disputes (MAY 2014) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (Jan 2020) 52.216-18 Ordering (Oct 1995) 52.216-19 Order Limitations (Oct 1995) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-8 Option to Extend Services (Nov 1999) LC52.212-4 52.212-4 (DEV) Contract Terms and Conditions - Commercial Items (Feb 2016) LC52.212-5 52.212-5 (DEV) Contract Terms And Conditions Required To Implement Statutes Or Executive Orders - Commercial Items (MAY 2015) LC52.227-1 Assignment of Copyright by the Contractor to the Library (Dec 2001) LC52.232-25 52.232-25 (DEV) Prompt Payment (Jul 2013) LC52.216-2 Fair Opportunity (Feb 2020)

J List of Attachments K Representations, Certifications and Other Statements of Offerors or Respondents

52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-3 Offeror Representations and Certifications--Commercial Items (Dec 2019)

L Instructions, Conditions and Notices to Offerors or Respondents 52.216-27 Single or Multiple Awards (Oct 1995) LC52.215-1 Proposal Submission Instructions - Best Value Trade-Off (JUL 2016) LC52.233-2 Protests to the Library of Congress (Dec 2013)

M Evaluation Factors for Award LC52.215-2 Evaluation - Best Value Trade-Off (July 2016)

Document Number: 030ADV20R0071 Page 3 of 39

Section B - Supplies or Services and Prices/Costs

Number Supplies or Services Quantity Unit Unit Price Total ( Inc. disc., tax, and fees)

1 CLIN 0001 - Audio Book Narration and Mastering 5.000000 YR

Period of Performance: 06/11/2020 - 06/10/2025

Reference Line: NLS20200081 - 0001

Pricing Options: Base

LC52.216-3 Contract Type (JUN 2016)

This is a multiple award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Individual orders will be placed on a Firm Fixed Price (FFP) basis, the cumulative value of which shall not exceed the maximum defined in the contract.

Section B Supplies or Services and Prices

B.1 Contract Minimum/Maximum

Contract Minimum: $50,000.00 per contract Contract Maximum: $55,000,000.00 per contract

B.2 Price Schedule

Ordering Period 1 (June 11, 2020 - June 10, 2021)

Performance Area One (Standard Narration (see C.2.1.1 and C.2.1.2)

Supply/Service Unit of Measure Unit Price (Standard/Priority) Unit Price (Rush) English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navigation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navigation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the ini-tial 100) Required

Sets of 100 navigation markers

Performance Area Two (Complex Narration (see C.2.2.1 and C.2.2.2)

Supply/Service Unit of Measure Unit Price English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navig-ation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navig-

Minute of Narration

Document Number: 030ADV20R0071 Page 4 of 39 ation markers) Optional

Navigation Markers (hierarchical and non-hierarchical over the initial 100)

Required

Sets of 100 navigation markers

Ordering Period 2 (June 11, 2021 - June 10, 2022)

Performance Area One (Standard Narration (see C.2.1.1 and C.2.1.2)

Supply/Service Unit of Measure Unit Price (Standard/Priority) Unit Price (Rush) English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navigation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navigation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the ini-tial 100) Required

Sets of 100 navigation markers

Performance Area Two (Complex Narration (see C.2.2.1 and C.2.2.2)

Supply/Service Unit of Measure Unit Price English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navig-ation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navig-ation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the initial 100)

Required

Sets of 100 navigation markers

Ordering Period 3 (June 11, 2022 - June 10, 2023)

Performance Area One (Standard Narration (see C.2.1.1 and C.2.1.2)

Supply/Service Unit of Measure Unit Price (Standard/Priority) Unit Price (Rush) English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navigation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navigation markers)

Minute of Narration

Document Number: 030ADV20R0071 Page 5 of 39

Optional Navigation Markers (hierarchical and non-hierarchical over the ini-tial 100) Required

Sets of 100 navigation markers

Performance Area Two (Complex Narration (see C.2.2.1 and C.2.2.2)

Supply/Service Unit of Measure Unit Price English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navig-ation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navig-ation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the initial 100)

Required

Sets of 100 navigation markers

Ordering Period 4 (June 11, 2023 - June 10, 2024)

Performance Area One (Standard Narration (see C.2.1.1 and C.2.1.2)

Supply/Service Unit of Measure Unit Price (Standard/Priority) Unit Price (Rush) English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navigation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navigation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the ini-tial 100) Required

Sets of 100 navigation markers

Performance Area Two (Complex Narration (see C.2.2.1 and C.2.2.2)

Supply/Service Unit of Measure Unit Price English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navig-ation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navig-ation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non- Sets of 100 navigation markers

Document Number: 030ADV20R0071 Page 6 of 39 hierarchical over the initial 100) Required

Ordering Period 5 (June 11, 2024 - June 10, 2025)

Performance Area One (Standard Narration (see C.2.1.1 and C.2.1.2)

Supply/Service Unit of Measure Unit Price (Standard/Priority) Unit Price (Rush) English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navigation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navigation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the ini-tial 100) Required

Sets of 100 navigation markers

Performance Area Two (Complex Narration (see C.2.2.1 and C.2.2.2)

Supply/Service Unit of Measure Unit Price English DTB Narration &

Markup (up to and including 100 hierarchical and non-hierarchical navig-ation markers) Required

Minute of Narration

Spanish DTB Narration & Markup (up to and including

100 hierarchical and non-hierarchical navig-ation markers)

Optional

Minute of Narration

Navigation Markers (hierarchical and non-hierarchical over the initial 100)

Required

Sets of 100 navigation markers

Section C - Descriptions/Specifications/Statement of Work

Section C Descriptions and Specifications

C.1 Background

NLS provides reading materials in audio and braille formats to U.S. residents and U.S. citizens living abroad who are unable to use conventional print materials because of visual and physical limitations. NLS has over 170,000 audio and braille titles in its collection and adds over 5,000 titles annually.

NLS provides a collection of reading material in braille and audio format available to residents of the United States and American cit-izens living abroad who cannot hold, handle or read standard print material because of a temporary or permanent visual or physical limitation.

NLS contracted for the following quantities of narrated and mastered books in fiscal year 2019. These numbers are provided for his-torical context only.

Document Number: 030ADV20R0071 Page 7 of 39

• 1152 English books

• 84 Spanish books

• 0 "Priority" books

• 0 "Rush" books

The average completed NLS book was approximately 700 minutes. Less than 1% of books assigned were considered complex.

C.2 Product Categories

C.2.1 Performance Area 1 - Standard

C.2.1.1 Product Category 1 - English DTB

Narration and Digital Talking Book (DTB) creation from the source material in the English language. This can include either a single title or multiple titles per DTB.

C.2.1.2 Product Category 2 - Spanish DTB

Narration and DTB creation from the source material in the Spanish language. This can include either a single title or multiple titles per DTB.

C.2.2 Performance Area 2 - Complex

Complex titles feature characteristics such as nonlinear text and/or the presence of obscure or multiple languages and/or content re-quiring extensive research prior to narration. Complex titles previously assigned by NLS include Dungeons and Dragons reference guides and manuals that contained significant non-linear text/formatting and required significant research. NLS anticipates that less than 3% of all titles assigned per contract ordering period will be complex.

C.2.2.1 Product Category 1 - Complex English DTB

Narration and DTB creation from complex source material in the English language. This can include either a single title or multiple titles per DTB.

C.2.2.2 Product Category 2 - Complex Spanish DTB

Narration and DTB creation from complex source material in the Spanish language. This can include either a single title or multiple titles per DTB.

C.3 Scope

The contractor shall provide narration, mastering, and constructing of Digital Talking Books in English and Spanish from standard or complex source material.

C.4 Requirements

The contractor shall provide a DTB consisting of a set of audio and metadata files in compliance with ANSI/NISO Standard Z39.86 – 2002 and NLS Specifications #1201, #1202, #1203, #1205, and #1206. A list of specifications and supplemental guidelines are provided in Section J. All NLS Specifications and guideline documents can also be found at ht-tps://www.loc.gov/nls/about/organization/standards-guidelines/contract-specifications/. (See Attachment J-7 for a list of DTB Defini-tions).

Periodically NLS may update the specifications. The contractor may receive additional communication with interpretive guidance. If, in the opinion of the contracting officer, such a change is substantive a contract modification will be made.

Note: References to duplication found in specifications #1202, #1203, #1205 and #1206 do not apply to this contract.

C.5 Specifications

C.5.1 Specification 1201 - Narration

The contractor shall narrate the source material specified in the Production Authorization Record (PAR) in compliance with NLS Spe-cification 1201. See paragraph C.7.2 for additional information on the PAR.

The contractor shall only use narrators who have been reviewed and approved for narration by NLS in accordance with specification 1201.

Document Number: 030ADV20R0071 Page 8 of 39

The contractor shall make narrator casting decisions at their own discretion unless a special instruction requires the use of a specific contractor or narrator (for example, to maintain consistency across a series). In the event that it is not possible to use a specific narrat-or, the contractor shall request instructions from the Contracting Officer Representative (COR) before proceeding.

NLS reserves the right to revoke the approval of a narrator at any time, without cause or notice. Should the narrator's approval be re-voked, the producer will no longer be authorized to use that narrator on future assignments. The contractor will still be responsible for performance.

C.5.1.2 Specification 1202 - Digital Talking Book Mastering

The contractor shall master the narrated source material specified in the PAR in compliance with NLS Specification 1202 .

C.5.1.3 Specification 1203 - Construction of Digital Talking Books

The contractor shall construct the DTB from the mastered source material specified in the PAR in compliance with NLS Specification

C.5.1.3.1 Navigation

Contractors will refer to guideline document QA201801 for applying navigational markers. The contractor shall determine the appro-priate level of navigational markup according to the guidelines. Navigation schemes judged by the Quality Assurance Section (QAS) of NLS to be inconsistent with the guidelines will result in a rejection. Any questions about the specific navigational requirements for a particular book should be directed to the COR in writing.

C.5.1.4 Specification 1205 - Protected Digital Talking Books

The contractor shall generate an encrypted version of the mastered DTB in compliance with NLS Specification 1205.

C.5.1.5 Specification 1206 - Uploading Digital Talking Books and Magazines

The contractor shall assemble and upload the complete DTB package in compliance with NLS Specification 1206. The complete DTB package consists of an un-encrypted DTB, encrypted DTB, the primary audio files, and a checksum file.

Following upload to the designated NLS server, a complete DTB package will be considered submitted for acceptance when it has been checked in, and source material has been received by NLS, whichever is later. (See section 6.2 Reporting.)

C.5.2 Warranty

The contractor shall be responsible for correcting DTB packages that are discovered, after acceptance, to be non-conforming to the specifications or conditions referenced in the contract for a two (2) year warranty period. The warranty period shall extend to the last day of the twenty-fourth month from the date the DTB package was most recently accepted.

C.5.3 Submission to NLS

After uploading the complete DTB package, the contractor shall submit an annotated copy of the NLS-provided source material to the NLS QAS by a shipping method other than the United States Postal Service (USPS) in order to comply with NLS security require-ments. This copy shall contain approximate time markings for each chapter as well as markings to indicate the beginning and end of each file. For standard books, the contractor shall submit this copy within 48 hours of check in. For rush books, this copy shall be submitted within 24 hours of check in. The contractor is responsible for all shipping cost.

C.5.4 Retention of Government Property

C.5.4.1 DTB Package and Master Recordings

The complete DTB package and the master audio files are the property of the Library of Congress. During the warranty period, the contractor shall securely store the DTB package and master audio files and ensure that such material is not used for any purpose other than contract fulfillment. The contractor shall bear all associated storage and maintenance costs. At the end of the warranty period, the contractor shall return all such material to NLS, at contractor's expense, or, at NLS's election, contractor shall securely dispose of such material.

C.5.4.2 Copyright Restriction

The contractor shall not retain any copyrights in work produced or provided under this Contract. The contractor hereby transfers and

Document Number: 030ADV20R0071 Page 9 of 39 assigns to the U.S. Government the copyrights and related rights in all data produced and/or provided under this contract as stated in LC52.227-1. If a subcontractor refuses to accept terms affording the Government those rights, the contractor shall promptly notify the Contracting Officer of the refusal and shall not proceed with the subcontract award without authorization in writing from the Contract-ing Officer.

C.5.4.3 Source Material

Source material may consist of NLS-provided content including but not limited to formats such as print, pdf, electronic publication, etc. used in narration for the purpose of converting text to audio. All source material is property of the Library of Congress.

During the warranty period, the contractor shall securely store all source material and ensure that it is not used for any purpose other than contract fulfillment. The contractor shall bear all associated storage and maintenance costs. At the end of the warranty period, the contractor shall return all remaining source material to NLS, at contractor's expense, or, at NLS's election, contractor shall securely dispose of such material.

C.6 Production Time Standards

The Estimated Production Time table (ESTPT), shall be used by the COR to determine the due date for each complete submission package.

Recorded Books Estimated Production Time (ESTPT) Table

The following delivery schedule is based on the book’s estimated number of minutes, urgency, and difficulty factor. The contractor shall make a request in writing to the COR, should more time be required. The Contracting Officer Representative (COR) may ap-prove or disapprove the request.

Estimated Minutes

Standard ESTPT in Days Priority ESTPT in Days Rush ESTPT in Days

N D VD N D VD N D VD

1-176 39 46 53 27 34 41 14 21 28

177-352 43 50 57 31 38 45 18 25 32 353-528 47 54 61 35 42 49 22 29 36 529-704 51 58 65 39 46 53 26 33 40 705-880 55 62 69 43 50 57 30 37 44 881-1056 59 66 73 47 54 61 34 41 48 1057-1232 63 70 77 51 58 65 38 45 52 1233-1408 67 74 81 55 62 69 42 49 56 1409-1584 71 78 85 59 66 73 46 53 60 1585-1760 75 82 89 63 70 77 50 57 64 1761-1936 79 86 93 67 74 81 54 61 68 1937-2112 83 90 97 71 78 85 58 65 72 2113-2288 87 94 101 75 82 89 62 69 76 2289-2464 91 98 105 79 86 93 66 73 80 2465-2640 95 102 109 83 90 97 70 77 84 2641-2816 99 106 113 87 94 101 74 81 88 2817-2992 103 110 117 91 98 105 78 85 92 2993-3168 107 114 121 95 102 109 82 89 96 3169-3344 111 118 125 99 106 113 86 93 100 3345-3520 115 122 129 103 110 117 90 97 104 3521-3696 119 126 133 107 114 121 94 101 108 3697-3872 123 130 137 111 118 125 98 105 112 3873-4048 127 134 141 115 122 129 102 109 116 4049-4224 131 138 145 119 126 133 106 113 120 4225-4400 135 142 149 123 130 137 110 117 124 4401-4576 139 146 153 127 134 141 114 121 128 4577-4752 143 150 157 131 138 145 118 125 132 4753-4928 147 154 161 135 142 149 122 129 136 4929-5105 151 158 165 139 146 153 126 133 140 5102-5282 155 162 169 143 150 157 130 137 144 5283-5459 159 166 173 147 154 161 134 141 148 5460-5636 163 170 177 151 158 165 138 145 152

Document Number: 030ADV20R0071 Page 10 of 39

5637-5813 167 174 181 155 162 169 142 149 156 5814-5990 171 178 185 159 166 173 146 153 160

Normal (N) = Standard English or Spanish narration Difficult (D) = Standard English or Spanish narration with extensive formatting Very Difficult (VD) = Difficult narration

NLS determines the difficulty factors in performance area 1 and complexity in performance area 2 by the amount of research required to prepare for narration of the source material. Major indicators of these differences can be frequency of non-linear text and/or foreign language or other language that requires research.

Some characteristics of the three types of titles in performance area one:

• "Normal" narration might require little research and be a straightforward read.

• "Difficult" narration might contain linear text but require some additional research for language present.

• "Very Difficult" narration might contain non-linear text and/or language that requires research. (Very Difficult titles previ-ously assigned by NLS include cookbooks that contain non-linear text as lists, charts, or graphs).

All complex titles will use the "Very Difficult" estimated production timeline.

C.6.1 Receipt and Acceptance

Each complete submission package must be received by the due date indicated on the PAR. NLS will review complete DTB packages as they are received. NLS will post the results of the review to the Producer Data Exchange (PDE). Acceptance is defined as NLS ap-proval of the complete DTB package. A book shall be invoiced only after acceptance.

NLS intends to review and accept or reject the complete submission package (deliverable) within 21 days. Results of the review will be made available to the contractor through the PDE. If a complete submission package has not been reviewed within 21 days please contact the COR.

C.6.2 Reporting

Using the PDE, the contractor shall report the following information within two business days of the corresponding activity:

• Narration(s) (when assigned)

• Actual Start Date (date narration began)

• Upload Directory Name

• Total Minutes of narration (rounded to the nearest minute)

Contractors shall ensure that the information entered into the PDE is accurate and, where applicable, matches the information entered into the open package file (OPF). If an error is suspected in the PDE, the contractor shall contact the COR. Failure to do so may res-ult in a rejection, delaying completion.

The information reported through the PDE and the format for reporting this information is subject to change by NLS; however, con-tractors will be notified of any changes prior to their implementation.

C.6.3 Quality Standards The contractor is required to perform quality control inspections of all work performed as required by the attached specifications. The results of inspections conducted shall be documented, retained by the contractor, and provided to NLS upon request.

C.7 Government Furnished Materials

C.7.1 Print Copies, OPF, and Access to the PDE

NLS will provide the contractor with two print copies or an electronic version of the source material for each title assigned, along with available bibliographic information (metadata) required for the package file (OPF). NLS will also provide the contractor access to a PDE website.

C.7.2 Production Authorization Record (PAR) For each book assigned, NLS will provide an electronic PAR, to be retrieved by the contractor via the PDE. This record provides de-tailed information and instruction specific to the individual book. The contractor shall use the information as provided in the PAR where applicable in the narration and markup of the book. If, in the opinion of the contractor, the PAR requires revision, the contractor shall submit proposed changes in writing to the COR for approval. Approved changes to the PAR will be incorporated into the PAR

Document Number: 030ADV20R0071 Page 11 of 39 by NLS and be communicated to the contractor in writing. Rejection of proposed changes will be made in writing. The contractor is responsible for the accuracy of the PAR and must report any inaccuracies they find to their COR. Any errors found in the final product delivered to NLS will lead to a rejection.

C.7.3 DTB Production Tools NLS provides software in an “as is” condition for encryption and validation of DTBs. Contractors may use these and other tools that may be provided by NLS at their discretion. The validators, in particular, are the same validators that NLS uses to confirm the validity of the submitted DTB package. Use, non-use or failure of these tools does not negate contractor responsibility to conform to the re-quirements or specifications of this contract.

C.8 Security Information All contractor personnel who access Library information technology systems (such as the PDE) must have passed or be able to pass a US federal government check as described in LC52.204-4 within three months. Library information technology systems may also re-quire multi-factor authentication.

C.9 Site Inspection

NLS reserves the right to conduct a pre-award survey of offerors production site(s), facilities, product samples, and equipment. NLS will use the inspection to verify representations made in the proposal and to identify potential problems not identified in the proposal.

NLS reserves the right to observe production at offerors premises at any time during the period of performance of any contract result-ing from a proposal in response to this solicitation.

C.10 Deliverables/Task Schedule

Task Due Date Kick Off Meeting 5 days after contract award

Monthly Status Meetings Monthly

Each deliverable will be identified in each individual order.

Section D - Packaging and Marking

LC52.211-1 Deliveries (APR 2015)

All deliveries submitted to the CO or the COR or other Library personnel designated to receive deliverables shall clearly indicate the following information:

a. Agency/Requiring Library Service Unit and MAIL STOP/Room Number

b. Description of information/data being submitted

c. Contract Number

d. Contractor Name and Address

(End of clause)

LC52.231-1 Payment of Postage Fees (May 2015)

All postage and fees related to submission of information, including forms, and reports, etc., to the Contracting Officer or Contracting Officer’s Representative (COR) or other persons designated to receive, shall be paid by the Contractor.

(End of clause)

Section F - Deliveries or Performance

PERIOD OF PERFORMANCE

Document Number: 030ADV20R0071 Page 12 of 39

ITEM START END

1 06/11/2020 06/10/2025

Clause Title Fill-ins

52.242-15 Stop-Work Order (Aug 1989)

52.247-34 F.o.b. Destination (Nov 1991)

LC52.215-5 Place and Period of Performance (JAN 2019)

F.1 Period of Performance

The overall period of performance shall be as stated in section B.

F.2 Place of Performance

The work for this requirment shall be performed at the contractor's facility approved by NLS or the facilities of approved subcontract-ors. An NLS approved facility shall be capable or producing recordings that meet NLS technical specifications.

The contractor is responsible for determining its hours of operation in fulfilling the requirements of this contract. The Library’s stand-ard operating hours are from 8:30 AM through 5:30 PM, Monday through Friday, excluding federal holidays. The contractor shall co-ordinate with the COR for any work to be conducted at Library facilities.

(End of Clause)

Section G - Contract Administration Data

LC52.201-2 Ordering Officers (Feb 2017)

(a) Contracting officer’s ordering representatives, “Ordering Officers,” specifically designated for this contract are authorized to place orders expressly within the terms and conditions of this contract and not exceeding the simplified acquisition threshold.

(b) Specifically, Ordering Officers may not:

(1) Make any changes to the terms or conditions of the contract or order;

(2) Order or accept supplies or services not expressly within the scope of the contract;

(3) Issue instructions to the contractor to perform work that is outside the scope of the contract;

(4) Authorize delivery or disposition of Library property not authorized by the contract; or

(5) Re-delegate Ordering Officer authority.

(c) The Library is not obligated to pay for orders for products or services not included within the scope of this contract and clause.

(d) The following Library employees are designated as the contracting officer’s ordering representatives authorized to place orders via purchase card, or purchase order via OF 347 above the micro-purchase threshold under this contract:

Name Title Contact Information

TBD TBD TBD

(End of clause)

LC52.201-3 Contract Administration (AUG 2015)

This contract will be administered by:

Library Contracting Officer: Tiffany Lucas

Phone: (202) 707-5688 Email: tluc@loc.gov

Library Contracting Officer Representative: TBD

Document Number: 030ADV20R0071 Page 13 of 39

Phone: TBD Email: TBD

Contractor Contract Administrator: TBD Phone: TBD Email: TBD

(End of clause)

LC52.232-1 Alt I Library of Congress Invoice Instructions (FEB 2016)

The Contractor must prepare and submit invoices electronically to: nlsadmin@loc.gov. The Contractor may submit payment requests using other than electronic means only when alternate procedures are authorized by the contracting officer in writing.

(End of clause)

Section H - Special Contract Requirements

LC52.203-1 Contractor Publicity (Oct 2013)

The Contractor, or any entity or representative acting on behalf of the Contractor, may not refer to the equipment or services furnished pursuant to the provisions of this contract in any news release or commercial advertising, or in connection with any news release or commercial advertising, without first obtaining explicit written consent to do so from the Contracting Officer. Should any reference to such equipment or services appear in any news release or commercial advertising issued by or on behalf of the Contractor without the required consent, the Government will consider institution of all remedies available under applicable law.

(End of clause)

LC52.204-3 Information Systems Security (Sept 2018)

(1) Computer Security Policy. The Library requires anyone using or accessing its digital assets (including networks, servers, worksta-tions, systems, data, web pages, and email) to protect them and use them only for official business, and only in accordance with Lib-rary regulations and applicable Library bargaining agreements. Unauthorized or inappropriate use may be grounds for termination or other contractual remedy.

(2) Privacy Policy. No one has the right to privacy while using any Library computer system, including internet or email services. Us-age may be monitored.

(3) Level of Access. The Host Office will determine the level of access to the Library’s IT equipment, staff and software needed to successfully perform under this Contract. Access may include, for example, email, word processing, internet, and intranet.

(4) Mandatory IT Security Training. Contractor personnel must successfully complete mandatory information systems security train-ing prior to use of or access to any of the Library’s digital assets. The required training is available online at ht-tp://www.loc.gov/extranet/cld/. Contractor staff with access to Library digital assets shall complete the information systems security training annually. The training is available on the Library intranet at: http://www.loc.gov/staff/cld/.

(End of clause)

LC52.204-4 Contractor Suitability (JAN 2019)

Work under this contract is unclassified. However, the Library of Congress has a contractor suitability program, which includes back-ground investigations of contractor personnel who will have regular, ongoing, unescorted access to the Library’s buildings, grounds, collections, or information technology systems to ensure they meet basic standards of honesty and trustworthiness.

(1) Any access to non-public Library facilities and information technology systems will require completion and successful vetting of a security application request (release forms, fingerprints, and, if applicable, E-QIP background investigation.) Contracts should anticip-ate a minimum of two weeks for the process, provided no adverse of incomplete information is received.

(2) The Library does not determine the suitability of employees to work for the contractor firm that hires them. The Library’s interest is in determining whether the contractor personnel should be granted access to Library facilities greater than the access that would be afforded to a member of the general public.

Document Number: 030ADV20R0071 Page 14 of 39

(3) The contractor will ensure the Library’s Personnel Security Office is notified of all changes to personnel performing work on this contract. The Personnel Security Office can be notified at the following email address: PSD@loc.gov and contacted via phone at:

(202) 707-5618.

(4) The fact that the Library may conduct background investigations on assigned contractor personnel does not relieve the contractor of the responsibility to provide qualified, reliable personnel of sound character and conduct.

The fact that the Library may conduct background investigations on assigned contractor personnel does not relieve the contractor of the responsibility to provide qualified, reliable personnel of sound character and conduct.

(End of clause)

LC52.237-1 Key Personnel (Aug 2014)

The personnel designated as key personnel in this contract are considered to be essential to the work being performed hereunder. At least 30 days prior to diverting any of the specified individuals to other programs or contracts or as soon as possible if an individual must be replaced, for example, as a result of leaving the employ of the contractor, the contractor shall notify the contracting officer and identify proposed substitutions. No diversion or substitution shall be made by the contractor without written consent of the con-tracting officer.

The following personnel have been identified as Key Personnel in the performance of this contract:

Position/Labor Category Name Project Manager __

(End of clause)

LC52.237-2 Conduct of Work (May 2015)

The personnel employed by the Contractor shall be capable employees qualified in this type of work. The Contractor shall be respons-ible for all damage to Library property by the activities of his employees resulting from these operations. The Contracting Officer may require removal from work on this contract any employee(s) that may be deemed incompetent, careless, insubordinate, unsuitable, or otherwise objectionable, or whose continued employment is deemed contrary to the public interest or inconsistent with the best in-terest of or the security of the Library.

(End of clause)

LC52.239-1 Information Security (May 2016)

The work to be conducted is considered SENSITIVE BUT UNCLASSIFIED pursuant to NIST SP 800-53 (rev 4) or current version.

The Contractor shall ensure that all non-public Library information processed under this contract shall be protected from unauthorized use and mishandling by the contractor. Information includes both hard copy (paper) formats and soft copy (stored in electronic form, e.g., hard disks, tapes, flash drives, CD-ROM, etc.)

a) The Contractor shall store hard copies and soft copy contained on removable media (e.g., tapes, floppy disks, CD-ROM/CD-R, flash drives, etc.) in a government approved storage container per the direction of the COR or the Library of Congress Project Man-ager when not under the direct control of Contractor Key Personnel.

b) The Contractor shall treat any information developed on security vulnerabilities and any Government provided non-public informa-tion as “Sensitive but Unclassified” information.

c) The Contractor personnel shall label and protect this information as “Security Category: Moderate”, placing this designation in the footer.

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d) The Contractor shall ensure that all documents designated “Security Category: Moderate”, “Security Category: High” and “Limited Official Use Only” are not emailed to or from an external email system. These documents may only be emailed between Library of Congress email accounts, or within a secured corporate email network.

e) The Contractor shall ensure that all documents designated “Security Category: Moderate”, “Security Category: High” and “Limited Official Use Only” are shredded, burned or otherwise destroyed before being disposed of in accordance with applicable corporate and federal records management policies.

f) The Contractor shall dispose of all documents designated “Security Category: Moderate”, “Security Category: High” and “Limited Official Use Only” remaining in the Contractor’s possession at the end of the contract term.

g) The Contractor shall ensure that all Contractor workstations used to process Library information utilize anti-virus and anti-spyware utilities that are configured to continuously monitor and to automatically update as well as having automatic operating system patch-ing in place.

h) The Contractor shall ensure that all Contractor workstations used to process Library information employ a firewall that can either be software running on the workstation or a stand-alone firewall that protects the workstation from unauthorized access from any other devices, including devices on the Contractor’s corporate network.

i) The Contractor shall ensure that all Library information that is labeled “Security Category: Moderate”, “Security Category: High” and “Limited Official Use Only” is encrypted using a FIPS 140-2 validated application configured in FIPS mode (http://csrc.nist.gov/cryptval/). This includes information stored on internal hard drives and removable devices (e.g., CD-Rs, flash drives, etc.)

j) The Contractor must provide a written list of anti-virus, anti-spyware, firewall, encryption products, versions and proof of licenses, along with the automatic operating system patching status, MAC address (if applicable) and user name for each system being used to process Library information.

k) The Contractor shall not provide any government-furnished non-public documents, information, or licensed material in any form to anyone other than the Contracting Officer, the COR or the Library of Congress Project Manager without the written approval of the Contracting Officer, the COR, or the Library of Congress Project Manager during the period of this contract or at any time afterwards.

l) The Contractor shall not provide any non-public government documents or information related to IT Security in any form without the written approval of the Library’s IT Security Group.

m) The Contractor shall ensure that all Contractor personnel sign non-disclosure statements.

n) The Contractor shall ensure that all Contractor personnel complete the Library of Congress IT Security Awareness Training on an annual basis.

(End of clause)

LC52.201-1 Contracting Officer's Representative (COR) Appointment and Authority (Jan 2016)

(a) Performance of work under this contract is subject to the technical direction of the COR. The term “technical direction” includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, and/or fills in details and otherwise serves to ensure that tasks outlined in the contract are accomplished satisfactorily.

(b) Technical direction must be within the scope of the contract specification(s)/work statement. The COR does not have authority to issue technical direction that:

(1) Constitutes additional work outside the contract specification(s)/work statement;

(2) Constitutes a change as defined in the “Changes” clause of this contract;

(3) Causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

Document Number: 030ADV20R0071 Page 16 of 39

(c) Technical direction may be oral or in writing. The COR must confirm oral direction in writing within five workdays, with a copy to the Contracting Officer.

(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR. If, in the opin-ion of the contractor, any direction of the COR or the designated representative falls within the limitations of (b) above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the Contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the “Disputes” clause of this contract.

(End of clause)

Section I - Contract Clauses

Clause Title Fill-ins

52.243-1 Alt I Changes-Fixed-Price (Aug 1987) - Alternate I (Apr 1984)

52.203-3 Gratuities (Apr 1984)

52.212-4 Contract Terms and Conditions-Commercial Items (Oct 2018)

52.227-14 Rights in Data-General (May 2014)

52.232-25 Prompt Payment (Jan 2017)

52.233-1 Disputes (May 2014)

52.242-13 Bankruptcy (July 1995)

52.245-1 Government Property (Jan 2017)

52.245-9 Use and Charges (Apr 2012)

LC52.233-1 52.233-1 (DEV) Disputes (MAY 2014)

To reflect the provisions of the Legislative Branch Appropriations Act, 2008 (Pub. L. 110-161, div. H., title I, § 1501, Dec. 26, 2007, 121 Stat. 2249, 31 U.S.C. § 702 note), the clause is modified as follows:

(1) The amount in sections (c), (d)(2)(i), and (e) is $50,000 instead of $100,000.

See also regulations of the Government Accountability Office Contract Appeals Board at 4 C.F.R. part 22.

(End of clause)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (Jan 2020)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this con-tract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1)52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Aug 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

Document Number: 030ADV20R0071 Page 17 of 39

(5) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incor-porated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and10 U.S.C. 2402).

X (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5)[Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

X (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

X (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

__ (10)[Reserved].

__ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C.657a).

__ (ii) Alternate I (Nov 2011) of52.219-3.

__ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (ii) Alternate I (Jan 2011) of52.219-4.

__ (13)[Reserved] __ (14) (i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C.644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of52.219-7.

__ (iii) Alternate II (Mar 2004) of52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

__ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637(d)(4)) __ (ii) Alternate I (Nov 2016) of52.219-9.

__ (iii) Alternate II (Nov 2016) of52.219-9.

__ (iv) Alternate III (Nov 2016) of52.219-9.

__ (v) Alternate IV (Aug 2018) of52.219-9 __ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

__ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C.637(a)(14)).

__ (20) 52.219-16, Liquidated Damages-Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

__ (21) 52.219-27,…