03. PWS_TSS FY27 NS_6May2026.docx

PERFORMANCE WORK STATEMENT (PWS)

Technical Support Services for the US Army Garrison – Redstone Directorate of Public Works 23 April 2026

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide technical support services in support of the U.S. Army Garrison – Redstone Arsenal (USAG-Redstone) Directorate of Public Works (DPW), to include specialized database managers and analysts, facility and real property survey specialists and inspectors, geographic information systems technicians, quality assurance specialists, drafters, and engineers to maintain the reimbursable programs and activities that sustain the various tenant missions on Redstone Arsenal. These services will perform a wide variety of tasks related to public works and support any division within the USAG-Redstone DPW. These services are required for direct and indirect support of reimbursable customer requirements and may vary in scope and magnitude to reflect the current condition of customer funded projects, and any requirements for managing tenant requests for recurring support in various tenant support agreements. The contractor shall provide personnel, management, and any other items and services not Government furnished to perform the services defined in this PWS. Services shall be performed in support of USAG-Redstone DPW and shall be performed primarily at Redstone Arsenal, Alabama.

1.2 Background: The USAG- Redstone DPW is responsible for all installation Real Property Management activities. These activities include planning, directing, and executing all work programs pertaining to facilities engineering, maintenance and repair, real property and work management recordkeeping, environmental protection, compliance and restoration, and complete infrastructure planning for the installation including energy, facilities, traffic engineering and planning, construction, maintenance, repairs, alterations, fire prevention and protection, operation and maintenance of utilities systems, and installation and material pollution abatement for all real property improvements for the installation. USAG- Redstone DPW plays a vital role in the support of tenant activities through facility and infrastructure development and maintenance. Army Regulation (AR) 420-1, 2-10 Host-tenant relationship, requires reimbursement to DPW for support services provided to tenants/customers for their mission specific activities. In order to support the missions of all reimbursable tenants/customers with real property and facilities engineering support services the USAG- Redstone DPW requires contract support personnel for public works support services across all divisions of the DPW.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents. The contractor shall possess the proper training, certifications, and experience commensurate with the work they will perform, and level of responsibility they will exercise. This effort shall be consistent across all the DPW divisions to staff functions relative to DPW operations, and includes labor, supplies, equipment, materials, and transportation (unless otherwise specified as Government furnished) incidental to activities described in the performance work statement (PWS). The contractor shall perform to the standards and specifications in the contract.

DPW spans a wide range of functional areas in its support of the Garrison mission, and the missions of Redstone Arsenal’s (RSA) tenant organizations, and Team Redstone. The following describes some of the primary areas that will utilize this contract.

a. Master Planning Division including the Military Construction Branch with its long range planning to facilitate the missions of tenant organizations consistent with the Real Property Master Plan and the Real Property Branch responsible for maintaining up-to-date records of Real Property facility data, conducting physical inventory inspections of Real Property facilities, and ensuring maximum utilization of Real Property.

b. Operations and Maintenance Division including the Facilities Branch that manages all maintenance and sustainment operations for the installation and oversees the Installation Support Services contract and the Utilities and Municipal Services Branch that tracks energy consumption and utility data to bill reimbursable tenants and seek energy savings solutions.

c. Engineering Division including the Design Branch that supports tenant facility requirements through three design teams with experience in all disciplines of facilities engineering and the Construction Branch that manages and inspects all minor construction project execution through a robust Job Order Contract (JOC).

d. Business Operations and Integration Division including the Business Operations Branch that oversees the work management process for all functional groups in DPW and manages the support agreements between the DPW and all reimbursable tenant organization and the Systems Branch that manages all DPW business systems and integrates the functions of DPW.

1.4 Objectives: This contract will be an Indefinite Delivery Indefinite Quantity (IDIQ) contract, intended to maximize efficiency and to provide the flexibility to allocate resources across DPW based on workload requirements. Efficiency and flexibility of a highly trained workforce, is critical for DPW’s facilities support to the over 70 tenant organizations on Redstone Arsenal. These services will perform a wide variety of tasks related to public works and any division within the USAG-Redstone DPW.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 30 days after date of contract award and within five working days whenever changes are made thereafter (Deliverable A001).

At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 Reserved

1.5.1.2 The Contractor shall verbally inform the COR of issues or potential issues that might affect the performance within one day of identifying those issues, followed by written notification via email (Deliverable A002).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Reserved

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office/ Operating Hours: Normal Government workdays are Monday through Friday except U.S. Holidays (Section 1.5.3.1), eight (8) hours per day, 40 hours per week, with core hours of work from 0900 to 1500 with flextime employees not permitted earlier than 0600.

1.5.4.2 Reserved

1.5.4.3 Contractor Support Hours: The Contractor shall provide support during normal Government workdays (Section 1.5.4.1). The Contractor may only deviate from the Government’s normal hours of operations with prior approval of the KO and/or COR. The contractor shall manage their employees’ schedule to minimize overtime requests. Occasionally overtime may be necessary due to mission requirements and must be coordinated with the KO and/or COR for access to Government facilities on weekends and after hours.

The contractor shall adhere to curtailing operations of the Government which includes any time when the Government is in a non-operational status for events including but not limited to emergency situations, inclement weather, power curtailments, furlough, shutdowns, organization events, executive ordered closures, planned training days, etc. Contractors are expected to adhere to the Government curtailment or closure schedule; however, some contractor employees may be required to work during those period and/or may be required to report to an alternate work site. Only personnel necessary for essential work will be scheduled for duty during these periods. Should one of these situations occur the Contractor should listen to or watch one of the local television or radio stations for notification of possible base closure. The Contractor shall not receive any other form of notification of base closure from the Government, unless contacted by the KO and/or the COR.

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: Reserved

1.5.6 Place of Performance: Services shall be performed in support of USAG-Redstone DPW, primarily at Redstone Arsenal, Alabama.

1.6 Security Requirements: The following information is provided on security related matters. In the event of a National Defense Emergency affecting Redstone Arsenal, the USAG-Redstone Point of Contact (POC) will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Redstone Arsenal POC that National Defense Emergency conditions are no longer in effect. At the close of each work period, the contractor shall ensure Government facilities, equipment, and materials are secured.

1.6.1 Security Program: Reserved

1.6.2 Personnel Security Clearance Requirements: Reserved

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (i.e., Federal Acquisition Regulation (FAR) clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of War (DoW), Headquarters, Department of Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and shall comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a contractor’s or sub-contractor’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: Reserved

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the Trusted Agent or COR who will then revoke their credentials and return to the issuing office (Deliverable A003).

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes, on the same day, and return them to the Trusted Agent or COR who will then revoke their credentials and return to the issuing office (Deliverable A004).

1.6.3.4 Common Access Cards (CAC) and CAC Log: Reference Section 1.6.8

1.6.4 Background Checks:

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager.

1.6.4.2 Local Nationals and Third Country Nationals: Reserved

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Anti-Terrorism (AT) Level I Training. IAW Department of Defense Instruction (DoDI) 2000.16, Vol. 1 DoD Antiterrorism Standards and Army Regulation (AR) 525-13 Antiterrorism, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil (Deliverable A005).

If access to a computer is not available, the Government will provide AT Level I training to Contractor employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days either online or as provided by the Government. The Contractor must present the training certificate to the KO or designated Government representative/COR within 30 calendar days (Deliverable A005).

1.6.7 Access and General Protection/Security Policy and Procedures.

· Access to Restricted Areas, Sensitive Information, or Equipment Not Involving Access to Classified Information. Access to restricted areas, sensitive information, or equipment by DoD military, civilian, or contractor personnel will be limited to those individuals who have been the subject of a favorably completed investigation or who are under the escort of appropriately cleared personnel for work being performed on government facilities on Redstone Arsenal. Where escorting is not practical and the requirement is stipulated in writing (Scope of Work (SOW), Standard Operating Procedures (SOP), or Memorandum of Understanding (MOU)), a National Agency Check with Inquiries (NACI) for civilian employees, military, or a National Agency Check (NAC) for contractors will be conducted. The Standard Form (SF) 85P, Position of Trust investigation (NAC) for contractors will be provided to the USAG-Redstone Directorate of Emergency Services (DES), Security Division, for scheduling and adjudication.

· When required for access, contractors without a final valid security clearance may be granted an interim security clearance by Defense Industrial Security Clearance Office (DISCO). This information must be verified in writing to the Government point of contact (POC) at the time of in-processing. After 180 days, the contractor Facility Security Officer (FSO) must provide a memorandum to the USAG- Redstone DES, Security Division, with a revalidation of the interim security clearance. The revalidation memorandum must contain the individual’s name, social security number, date and place of birth, and a statement that no adverse information has been found during the course of the investigation. If the revalidation memorandum is not received within one week after the 180-day date, the Government POC will be notified, and the individual’s access will be removed until the revalidation memorandum is received.

· Contractor personnel requiring access to restricted areas, sensitive information, or equipment not involving access to classified information must have been the subject of a favorably completed NAC/Position of Trust investigation. The NAC must be reviewed and adjudicated by the USAG- Redstone DES, Security Division. The FSO must forward NAC/SF-85P request to the USAG- Redstone DES, Security Division, for review and forwarding to the Office of Personnel Management for investigation. Investigative results will be forwarded to the USAG- Redstone DES, Security Division, from Office of Personnel Management (OPM) for adjudication and approval. The USAG- Redstone DES, Security Division, will provide the FSO and KO with written approval/disapproval of the investigative results.

All contractor personnel are required to in-process and out-process through USAG- Redstone DES, Security Division, for work performed on Government facilities on Redstone Arsenal.

1.6.8 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 background investigation, or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 at the Office of Personnel Management.

1.6.9 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.10 AT Awareness Training for Contractor Personnel Traveling Overseas. Not Applicable (N/A)

1.6.11 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the Installation Anti-Terrorism Officer (ATO)) to all its’ employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to Redstone Arsenal, Military Police and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via electronic copy within 30 calendar days of completion (Deliverable A006).

1.6.12 Account Validation System (AVS) registration for contractor employees who require access to government information systems. All contractor employees with access to a Government info system must be registered in the AVS at commencement of services, and must successfully complete the DoD Information Assurance Awareness prior to access to the Information System (IS) and then annually thereafter.

1.6.13 For contracts that require a formal OPSEC program. N/A

1.6.14 Operational Security (OPSEC) Awareness Training. Per AR 530-1 Operations Security, all contractor employees, to include subcontractor’s employees, requiring access to Army installation, facilities, controlled, access areas, and/or installation computers shall complete OPSEC Level I training within 30 days after contract start date or effective date of incorporation of this requirement into the contract. The Contractor shall provide either certificates of completion or dates of attendance for each affected contractor employee and subcontractor employee to the COR with 15 calendar days after completion of training by all employees and subcontractor personnel (Deliverable A007).

1.6.15 For information assurance (IA)/information technology (IT) training. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD Directive (DoDD) 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.6.16 For information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M, Defense Federal Acquisition Regulation Supplement (DFARS) 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.17 For contractors authorized to accompany the force. N/A

1.6.18 For Contract Requiring Performance or Delivery in a Foreign Country. N/A

1.6.19 For contracts that require handling or access to classified information. N/A

1.6.20 Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within Procurement Integrated Enterprise Environment (PIEE)).

1.6.21 Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a Counterintelligence (CI) agent or other trainer as specified in 2-4b.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Personnel: The Contractor shall provide an onsite Program Manager (PM) who shall be responsible for the performance of the work (Performance Requirements Summary (PRS) #1). The name and contact information for this person and an Alternate Program Manager, who shall act for the Contractor when the Program Manager is absent shall be provided in writing to the Contracting Officer no later than five (5) days after contract award (Deliverable A008) and this notification shall also indicate what authority the Program Manager has to legally bind the prime contractor on this action (e.g., can Program Manager or Alternate sign award/modification documents). The Program Manager and Alternate Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program Manager’s duties include supervision, direction, and coordination of the on-site support personnel. The Program Manager or Alternate Program Manager shall be available between the hours and days that have been identified in paragraph 1.5.4. The Contractor shall provide telephone numbers for the PM and alternate, where these persons may be contacted outside of normal duty hours. Any change in either position shall also be made in writing to the KO and COR as soon as the change is effective.

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, qualifications, certifications and experience. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall ensure the labor categories as defined in the Labor Categories, labor rates, and labor hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

Contractor employees shall be trained, qualified, certified, and licensed in accordance with the requirements specified in this contract and each task order prior to starting work, except for the training that is not commercially available and is Government-unique. For training or certification that is not commercially available and is Government-unique, Contractor employees shall have a maximum of 90 days to complete the training and certification. The Contractor shall ensure all training requirements are up to date for all contracted employees during the lifetime of the contract. The Contractor shall make necessary travel arrangements for their employees to receive training. The Contractor shall provide for receipt and coordination of task assignments, rapid resolution of questions and other issues associated with this contract and continuity in the knowledge and application of safety, security, environmental, health, and operating regulations.

The Contractor shall not employ any person who is an employee of the U.S. Government, if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Army, either military or civilian, unless such person seeks and receives approval according to DoD 5500.7-R, Joint Ethics Regulations.

Employees of this contract shall comply with standards of conduct. The Contracting Officer may require the Contractor to remove from the job, any employee working under this contract for reasons of misconduct, security violation, or found to be or suspected of working under the influence of alcohol, drugs or any other incapacitating agent (PRS #2). Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is in the best interests of the Government. However, the Contractor shall not be relieved of the responsibility to provide sufficient resources to perform the services as required by this performance work statement.

Contractor personnel shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty. The Contractor shall ensure that personnel are properly attired for accomplishment of their duties.

The Contractor shall maintain daily record of regular and overtime hours worked, specifying the work performed, delivery order, and contract number which will be provided electronically and submitted with the monthly progress report before invoicing each month. The Contractor shall provide administrative support to employees in a timely manner (time keeping, leave processing, pay, emergency needs, etc.).

The Contractor shall provide personnel to complete all badging documentation and forms to obtain badges for all Contractor personnel. The Contractor shall prepare a roster of personnel expected to perform services under this contract to the COR, no later than ten (10) work days prior to commencing work and as changes occur (Deliverable A009).

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification.

1.12 Photographs: The Contractor is allowed to take photographs by a hand-held or with ground based photography methods of work areas to document the completion of work performed. Aerial photography requires a written waiver and fully justified with a two week advanced notice to the Garrison Commander. Photographs of buildings, facilities, operations, controlled access areas, or any landmarks that could identify the location of the photographs is prohibited, except for the purpose of Real Property accountability. Those contract personnel required to photograph Real Property facilities for audit readiness shall obtain written permission by the Garrison Commander. The Contractor is prohibited from public dissemination of any data or reports without the consent of the COR. To eliminate OPSEC violations, IAW AR 530-1 and local requirements, all photographs require an OPSEC review by the Garrison OPSEC Officer. Public Release Authority is the Garrison Commander or his designee.

1.13 Contractor Travel: The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization prior to scheduled travel.

1.14 Other Direct Costs (ODCs): Reserved

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Imagery Management Operations Center and contained at www.dimoc.mil/resources/limitations/ the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: N/A

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI (PRS #3).

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), and the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)).

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 Reserved

1.21.1.3 Reserved

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: Reserved

1.23 Required Training: Reference Section 1.6 of this PWS for security training requirements.

1.24 Notice to Proceed:

☒The effective date of contract will constitute the date of notice to proceed

1.25 Electromagnetic Compatibility Directive: Reserved

1.26 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract.

1.27 Conventional Forces Europe (CFE) Treaty Verification Inspection: Reserved

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction [DoDI 5000.72]. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.