(02) SOW.pdf

National Forests in Mississippi, Holly Springs District Statement of Work –Road Maintenance

A. GENERAL: The Holly Springs Ranger District is seeking contract action for their FY 24 Road Maintenance program. The spreadsheet attached includes a list of roads with possible maintenance items that could be asked for at any time during this task order. The district makes no guarantee that all maintenance items listed for every road will be asked for. Also, contract modicfications to adjust line item quantities to suit road maitenance needs could be negotiated.

The contractor shall provide all materials, labor, equipment, tools, transportation, permits, licenses, supervision, expertise, and other incidentals necessary to successfully complete road maintenance services.

B. WORK HOURS:

1. Normal Work Hours: 7:30 am – 4:00 pm, Monday through Saturday.

2. National Holidays: The ten (10) holidays observed by the Federal Government are: New Year’s

Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

C. SPECIFICATIONS:

1. Safety

a. The contractor shall put out signs on high traveled roads to warn public of equipment.

b. The contractor shall have guards on all equipment to mitigate launching of debris in air.

c. The contractor shall not mow near members of the public.

2. All tasks accomplished by the contractor personnel should be handled in a manner to preclude damage or disfigurement of outdoor structures, hardware, and signs. The contractor shall correct any damage caused by their employees to any part of buildings, hardware or signs in any area covered by this contract at the contractor’s expense.

3. Frequency of Services Required:

a. All tasks will be performed one time; location will be determined by the COR.

D. GOVERNMENT FURNISHED EQUIPMENT/SUPPLIES

E. QUALITY ASSURANCE: All work shall be completed using the minimum frequency of services required and meeting all best safety requirements. The Government will receive and investigate complaints from various customers located at the Federal Agency location and other locations associated with this contract. All information received will be provided either verbally and/or in writing to the contractor for appropriate action. All incentives and penalties will be judged according to unannounced inspections, direct observations or inspections, and COTR review of submitted reports or substantiated complaints by building occupants.

F.

1. Contractor Quality Control Program

a. The contractor shall have a quality control program to assure all requirements of the contract are met as specified. The program shall be detailed and provided in writing to the Contracting Officer or his/her designee. The program shall be continuously improved to keep in compliance with OSHA, Joint Commission, and Infection Control guidelines.

b. The contractor shall provide upon request all documentation regarding this Quality Control program including guidelines and inspection results.

2. Periodic Progress Meetings

a. The Contracting Officer, COTR, or other government personnel as appropriate and the contractor shall have periodic meetings to discuss the contractor’s performance. Items for discussion include, but are not limited to inspection results, customer complaints, opportunities to improve performance, steps taken by the contractor to prevent occurrences in the future. The contractor shall provide a summation of unsatisfactory findings and customer complaints and provide insight into any identified trends.

G. OTHER REQUIREMENTS: All items are contained in this subsection are required to be provided by the contractor by the listed deadline and are subject to penalties for delinquency.

Requirement Timeline/Deadline/Specification

Contractor Quality Control program Written submission of program no later than 5 days prior to starting date of contract

Provide Reports / Job related data upon request. Contractor is required to provide reports and job-related data within 3 business days of request.

Reports may include but are not limited to (for each location): hours worked, supplies consumed, accident reports, summary of quality assurance program results, summary of complaints, etc.

List of Employees Contractor shall provide comprehensive list of employees, by contract location, prior to the start of the contract. The employee list must include good contact phone numbers for each employee as well as all completed training as proof of compliance with all applicable laws and requirements.

Seamlessness of Service Contractor is responsible to provide replacement personnel immediately if any in their employment cannot complete the work assigned.

There shall be no instances where work is not performed as required and in accordance with Work Hours (section B).

H. SECURITY ACCREDITATION PACKAGE

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