02_PdM_TSS_CATV_SOW.pdf

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Cable TV
Solicitation number
PANRSA27P0000043622
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SCOPE OF WORK: CABLE TV (CATV) EQUIPMENT, INSTALLATION, AND MAINTENANCE

This Scope of Work document outlines requirements for providing Cable TV transmission service at 5000 Bradford Drive, Suite 150, Huntsville, AL 35805. The contractor must supply all personnel, equipment, tools, materials, supervision, and services necessary for CATV service delivery. All equipment must be Trade Agreement Act (TAA) compliant, with TAA waivers obtained for non-compliant products where applicable. The contractor bears full responsibility for infrastructure, distribution systems equipment, hardware, and software systems.

Service Requirements and Performance Standards: The contractor must respond within 4 hours to service issues (loss of service, intermittent degradation, or signal loss) during normal business hours and notify the Contracting Officer's Representative if service cannot be restored within 24 hours. Service interruptions exceeding 24 hours trigger pro-rata credit adjustments computed at 1/30 of monthly billing per day of outage. The contractor shall provide the same basic channel lineup available to commercial and residential customers in the greater Huntsville, Alabama area without premium access fees, including local and Continental US channels plus public access channels. Signal strength must support clear 1080p HD video and HD audio without degradation. The contractor must provide ten (10) digital signal converter boxes with HDMI video output ports and necessary signal connections.

Period of Performance and Deliverables: The contract period runs January 10, 2027, to January 9, 2032 (five years total: one base year plus four option years). Maintenance and warranty coverage must be included for all CATV equipment throughout the contract period, beginning at installation. The contractor must deliver documentation on installed equipment, configuration details, and operation information; provide training and printed user guides to government personnel; and give the Technical Representative (Joshua Kilpatrick, 520-637-4599, joshua.j.kilpatrick2.civ@army.mil) minimum 72-hour delivery notice. The contractor is responsible for verifying all items upon delivery, addressing damages or shortages immediately, removing protective coverings, disposing of all trash and packaging materials, and ensuring final site cleanup before equipment acceptance.

Additional Obligations: The contractor must present contract copies for building access and schedule deliveries only on business days, not on Federal holidays or weekends. The contractor is liable for any damages to the building, grounds, or furnishings and must notify the Technical Representative immediately and submit a written damage report to the Contracting Officer within 24 hours with corrective action plans and photographic evidence. All contractor and subcontractor employees must comply with facility access, security policies, and procedures; those without appropriate security clearances must be escorted in restricted areas. All shipping and correspondence must reference the Agency Delivery Order Number, CPE ISW PdM TSS, delivery location, and technical representative information.

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SCOPE OF WORK

CABLE TV (CATV)

EQUIPMENT, INSTALLATION, AND MAINTENANCE

1. GENERAL

1.1. Provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to provide Cable TV (CATV) Transmission Service at 5000 Bradford Drive, Suite 150, Huntsville, AL 35805.

1.2. The contractor shall install and configure the contractor acquired Trade Agreement Act (TAA) compliant products and obtain a TAA waiver for all non-compliant products, where applicable.

1.3. The Technical Representative (TR) for this project is identified in Paragraph 4 of this document.

2. REQUIREMENTS

2.1. General: The Contractor shall be responsible for all infrastructure, distribution systems equipment, devices, hardware and software systems in providing the government designated site with TV signals.

2.2. Service Response: The Contractor shall respond via email or phone within 4 hours of initial contact by the Contracting Officers Representative (COR), to resolve loss of service, intermittent, degradation, or loss of signal within customer normal business hours. The COR shall be advised by the Contractor if service cannot be restored within 24 hours of initial notification.

2.3. Pro-rata rate adjustment: Service interruptions exceeding 24 hours from Contractor initial response shall result in a pro-rata credit adjustment of the current rates charged computed at 1/30 of the monthly billing for each day of interruption until service is restored.

2.4. CATV services: The Contractor shall provide the same basic number of channels as those typically offered to commercial and residential customers of the greater Huntsville, Alabama area that do not require the payment of additional access fees, such as premium channels (i.e., HBO, Showtime, etc.) or Pay-per-View. The TV signals shall contain access to local, as well as Continental US channels/networks and Public Access channels such as

CSPAN.

2.5. Signal Strength: Signal strength provided shall be the minimum level required to provide a clear 1080p HD picture and HD sound quality without degradation of picture quality or sound static.

2.6. Digital Signal Converter Boxes: The Contractor shall provide the Government with Ten (10) digital signal converter boxes with the necessary signal service connections to connect the boxes. These digital signal converter boxes should have HDMI video out port. The Government will be responsible for the signal distribution from the digital signal converter boxes HDMI video out port to the monitors/displays.

2.7. Period of Performance (POP): The period of performance shall start January 10, 2027, and shall be a total of five (5) years. One (1) base year with a total of four

(4) option years.

POP: 10 January 2027 to 09 January 2032

Base Year: 10 January 2027 to 09 January 2028 Option Year 1: 10 January 2028 to 09 January 2029 Option Year 2: 10 January 2029 YYYY to 09 January 2030 Option Year 3: 10 January 2030 to 09 January 2031 Option Year 4: 10 January 2031 to 09 January 2032

3. MAINTENANCE/WARRANTY COVERAGE

3.1. The Contractor must include Maintenance with options for follow on years for all

CATV Transmission Service Equipment included in the contract. This Maintenance/Warranty Coverage should start at the time of installation.

4. PLACE OF PERFORMANCE

Install and Delivery Location:

5000 Bradford Drive STE 150 Huntsville, AL 35806

Technical Representative (TR):

Joshua Kilpatrick Office Number: 520-637-4599 joshua.j.kilpatrick2.civ@army.mil

5. DELIVERABLES/DELIVERY SCHEDULE/STORAGE

5.1. The Contractor shall deliver the documentation related to the installed TAA compliant CATV Transmission Service equipment, configuration of the equipment, and any unique information related to the operation of the equipment.

5.2. The Contractor shall provide training and a printed user guide on the function and use of the newly installed equipment to local Government personnel after completing the installation and configuration.

5.3. The Contractor shall provide the TR a minimum of 72-hour notice of the date and time delivery of good will be conducted. If at any time there is a delay regardless of at the request of the TR or the contractor, the Contractor shall inform the Contracting Officer (KO) within 24 hours of the delay.

5.4. In order to gain access to the building, the delivery vehicle shall possess copies of the contract for the items being delivered. If a copy of the contract is not presented, access will be denied.

5.5. Delivery outside of the Contractor/TR agreed upon scheduled date and time will be denied. The Contractor shall not schedule delivery on a Federal Observed Holiday or weekends.

5.6. The Contractor shall be responsible to verify and inspect all items. Any deficiencies to include but not limited to damages and shortages shall be brought to the TRs attention immediately. The Contractor shall also notify the KO of the deficiencies and a plan to replace those items.

5.7. The Contractor shall repair or coordinate for replacement of damaged, defective, or missing items.

5.8. The Contractor shall remove all protective coverings from all goods.

5.9. The Contractor will be responsible for the removal and disposal of all trash connected with uncrating and assembling the equipment and other items installed under this contract. Final acceptance of the equipment (TR signing acceptance on Delivery Order/Contract), from the contractor will not occur until all trash connected is removed from the site.

5.10. The Contractor shall be responsible for disposal and/or recycling all material.

5.11. Personal trash (food wrappers, drinks, etc.) shall be removed from the site daily by the contractor.

6. PROTECTION OF PROPERTY

6.1. The Contractor shall be held liable for damages to the building, grounds, and other furnishings.

6.2. The Contractor shall notify the TR immediately of any damages due to negligence and/or direct action by the Contractor.

6.3. The Contractor shall submit in writing to the KO with 24 hours of the incident of the damages that occurred and a corrective action plan for repairs. The Contractor shall include pictures as proof of the damage(s) when possible.

7. SECURITY

7.1. All contractors and all associated sub-contractors’ employees shall comply with applicable installation or facility access and local security policies and procedures.

7.2. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, shall be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

8. PACKAGING, PACKING, AND SHIPPING INSTRUCTIONS

The Contractor shall ensure that all items are preserved, packaged, packed and marked in accordance with commercial practices to meet the packing requirements of the carrier and to ensure safe and timely delivery at the intended destination. All data and correspondence submitted shall reference:

• The Agency Delivery Order Number

• CPE ISW, PdM TSS

• Delivery Location 5000 Bradford Drive, STE 150 Huntsville, AL 35806

• Technical Representative:

Joshua Kilpatrick Office Number: 520-637-4599 joshua.j.kilpatrick2.civ@army.mil

File details come from the government source that posted it. Updated .