PWS - Maintence for Vertical Lift Machines.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

KARDEX REMSTAR INC.

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Preventive Maintenance Level 1 Servicing, as defined in this PWS.

1.2 Background: The 154 Logistics Readiness Squadron utilize two Modula VLM’s Vertical Lift Machines to store aircraft consumable, non-consumable, shelf-life, ESD and parts requiring higher maintenance. These machines are critical to daily supply operation for home station and abroad warfighter readiness.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and 2 12-month option years.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday: January 20th

1.4.3.3 President’s Day: February 17th

1.4.3.4 Memorial Day: May 26th

1.4.3.5 Juneteenth: June 19th

1.4.3.6 Independence Day: July 4th

1.4.3.7 Labor Day: September 1st

1.4.3.8 Columbus Day: October 13th

1.4.3.9 Veteran’s Day: November 11th

1.4.3.10 Thanksgiving Day: November 27th

1.4.3.11 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0600-1530 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be completed at 360 Mamala Bay Dr. Bldg. 3415 Joint Base Pearl Harbor Hickam, Hawaii 96853. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees

1.4.5.1 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.2 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.3 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. Level 1 AT is available at http://jko.jten.mil/courses/atl1/launch.html

1.4.5.4 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSEC Awareness for Military Members, DoD Employees and Contactors) is located on the

Security Training, Education, and Professionalization Portal (STEPP), https://cdse.usalearning.gov and the OPSEC Annual training – DAF OPSEC Awareness Training located on My Learning, https://lms-jets.cce.af.mil/moodle/course/view.php?id=11654#section-1. The contractor shall submit certificates of completion for each contractor employee to the COR (if no COR is assigned, delete “to the COR” and replace with “to the KO”) within 15 calendar days after completion of training.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.8 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.9 Contractor Travel

1.4.9.1 The contractor shall travel to and from 154 LRS building 3415 360 Mamala Bay Dr. JBPHH, HI. 96853 During the performance of this contract to perform their work.

1.4.9.2 The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made.

1.4.10 Data Rights the Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.11 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.12 Phase In / Phase Out Periods to minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements to commence full performance of services on the contract start date

1.5 Definitions and Acronyms:

1.5.1 Definitions:

1.5.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

1.5.1.2 Contracting Officer (KO): A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

1.5.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.5.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

1.5.1.5 Deliverable: Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

1.5.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

1.5.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

1.5.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

1.5.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

1.5.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of a product or service shall meet contract requirements.

1.5.1.11 Subcontractor: One that enters a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

1.5.2 Acronyms:

1.5.2.1 AT/OPSEC: Antiterrorism/Operational Security

1.5.2.2 CM: Contract Manager

1.5.2.3 CMRA: Contractor Manpower Reporting Application

1.5.2.4 COR: Contracting Officer Representative

1.5.2.5 DD254: Department of Defense Contract Security Classification Specification

1.5.2.6 DFARS: Defense Federal Acquisition Regulation Supplement

1.5.2.7 DoD: Department of Defense

1.5.2.8 FAR: Federal Acquisition Regulation

1.5.2.9 GFP/M/E/S: Government Furnished Property / Material / Equipment / Services

1.5.2.10 HQDA: Headquarters, Department of the Army

1.5.2.11 IA: Information Assurance

1.5.2.12 IS: Information System(s)

1.5.2.13 KO: Contracting Officer

1.5.2.14 NGB: National Guard Bureau

1.5.2.15 OCI: Organizational Conflict of Interest

1.5.2.16 PII: Personally Identifiable Information

1.5.2.17 PIPO: Phase In/Phase Out

1.5.2.18 POC: Point of Contact

1.5.2.19 PRS: Performance Requirements Summary

1.5.2.20 PWS: Performance Work Statement

1.5.2.21 QA: Quality Assurance

1.5.2.22 QASP: Quality Assurance Surveillance Plan

1.5.2.23 QC: Quality Control

1.5.2.24 QCP: Quality Control Program

1.6 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

1.7 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, and telephones.

1.8 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

1.9 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

1.9.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

1.9.2 Requirements: The contractor shall: Inspect, Lubricate, Adjust as needed: Level 1 All expenses include up to 1 day onsite

1.9.3 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the via a secure data collection site.

2.0 AR 530-1

3.0 Operations Security

4.0 09/26/20

5.0 OK 6.0 http://armypubs.army.mil/ProductMap

s/PubForm/ AR.aspx

7.0 DoD 5220.22-M

8.0 National Industrial

Security Program Operating Manual

9.0 02/28/200

10.0 (Chan ge 2:

05/18/20 16)

11.0 O

K

12.0 http://www.dtic.mil/whs/directives/co rres/pub1.htm l

13.0 AR 381-12

14.0 Threat Awareness and

Reporting Program

(TARP)

15.0 06/01/

16.0 O

K

17.0 http://armypubs.army.mil/ProductM aps/PubForm/ AR.aspx

18.0 DD 441

19.0 Department of

Defense Security

Agreement

20.0 Jan

21.0 http://www.dtic.mil/whs/directives/forms/dd/ ddforms0001- 0499.htm

Ver. October 2022

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable

Quality Level (AQL).

Performance Objective

Performance Standard

Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

Perform LEVEL 1 PM Service- to identify and remove weak points early, preventative maintenance, scheduled maintenance, safety inspection to increase end users’ safety levels, and replace, remove, reinstall any worn components.

Warehouse Personnel will go thru inspection checklist once Level 1

Preventive Maintenance is complete

Warehouse Personnel will ensure VLM is working to proper specs.

100%; One warehouse personnel will be present during the Preventive

Maintenance Servicing