UNSPSC 81161715: Managed infrastructure service providers

Traditionally Enterprises have relied on Managed IT Infrastructure Service Providers to get standardized and cost efficient services which allows Enterprises to focus on their core business while minimizing risk, increasing infrastructure up time and gain access to newer technologies.

UNSPSC 81161715 Managed infrastructure service providers is a Commodity code encompassing professional services that design, implement, operate, and maintain technology infrastructure—including telecommunications networks, audiovisual systems, unified communications platforms, and related managed services—for state and local government operations. State and local procurement activity under this code spans a diverse mix of issuing bodies: state technology departments and agencies (Texas Department of Information Resources, Illinois Department of Innovation and Technology, Washington Military Department), county departments and authorities (San Mateo County, Orange County Transportation Authority, Hillsborough County), municipal departments (City of Austin, City of Doral, City of Detroit, City of Ocala), school districts (Fort Bend ISD, Temple ISD, Parkway School District, Eugene School District), correctional and detention authorities (Sauk County Jail, Texas Juvenile Justice Department), and specialized districts (Central Health / Travis County Healthcare District, Peachtree City Airport Authority). Recent solicitations reveal work spanning several overlapping service categories: managed telecommunications and network services (fiber-based metro ethernet, broadband connectivity, wireless infrastructure, LEO satellite internet), unified communications and voice systems (VoIP implementation, cloud-hosted UCaaS platforms, enterprise telephony replacement), managed IT outsourcing and infrastructure support, audiovisual and broadcast systems integration, and turnkey inmate communication and monitoring systems.

Recent activity concentrates in Texas, California, Illinois, Washington, Florida, and Georgia, with activity also present in Wisconsin, Missouri, and Oregon. Representative recent opportunities include the Texas Education Agency's RFP 701-27-001 (October 21, 2026 response date) for audio-visual services supporting hybrid Council meetings with equipment provision, staffing, Zoom integration, and recording across multiple Texas venues under a two-year contract; the Washington Military Department's RFP27014 (December 3, 2026 response date) for LEO satellite internet service with approximately 122 pole-mounted low-bandwidth terminals and mobile/fixed-site terminals across Washington counties, with veteran-owned and MWBE procurement preferences; the City of Doral's ITB 2026-22 (September 28, 2026 response date, now closed) for telecommunications wiring services including fiber and copper cabling installation and termination across city networks; and the Texas Department of Information Resources' cooperative contract COOP2026SOL-00009 (October 20, 2026 response date) for End-User IT Outsourcing Services on an indefinite-quantity basis serving state agencies and local governments, with historical sales of $24.5–$29.3 million annually (FY 2023–2025). The code also captures RFIs and planning-phase solicitations signaling forward procurement intent, including San Mateo County's domain migration project (November 4, 2026 response date), Temple ISD's cloud UCaaS planning RFI (September 8, 2026), and Ocala Electric Utilities' Utility Network migration planning phase (February 20, 2026 RFI and June 26, 2026 RFP responses). Response-date clustering around October–December 2026 and active cooperative purchasing vehicles (DIR master contracts, regional ESC cooperatives, OETC volume agreements) indicate steady near-term procurement activity with multi-year contract terms and renewal options common across the category.