UNSPSC 81161712: Network voice service

Labor, materials and technology associated with providing organizational network, non-mobile voice services.

UNSPSC 81161712 Network voice service (Commodity) covers telecommunications infrastructure connecting government facilities to wide-area networks, including fiber-based metro ethernet transport, broadband ISP services, VoIP systems, managed connectivity for remote operations, and emergency communications platforms. State and local governments procure this code across diverse use cases: agencies acquire point-to-point metro ethernet connectivity to regional network hubs; transit authorities and correctional facilities deploy inmate telephone and video visitation systems; municipalities upgrade legacy PBX telephone systems to cloud-based VoIP; parks departments provision broadband connectivity to geographically isolated locations; and emergency management agencies implement next-generation 9-1-1 infrastructure and compliance monitoring. The issuing bodies span state information technology departments (Illinois Department of Information Technology), county governments (San Mateo, Sauk, Collier, Orange County Transportation Authority, Hillsborough County), cities (Wichita, Detroit, Thomasville, Ocala), school districts (Poplarville, Parkway, Hillsborough County Public Schools, Valencia College), and special-purpose districts (transit authorities, broadband offices). Recent activity shows state departments driving large-scale modernization efforts while counties and municipalities address specific operational constraints—connectivity to correctional facilities, rural broadband gaps, and legacy system replacement.

The geographic spread includes Illinois, California, Wisconsin, Florida, Kansas, Georgia, Colorado, Texas, Washington, Mississippi, and the District of Columbia, with highest recent activity in Florida (multiple county and municipal solicitations), California (San Mateo County Parks), Illinois (statewide infrastructure), and Washington (multi-agency cooperative procurements). Representative recent opportunities include the Illinois Department of Information Technology's July 2026 RFQ for fiber-based metro ethernet transport to connect the Department of Transportation's Hardin Bridge location to Illinois Century Network points of presence across 15 sites statewide, with 100 MB bandwidth required and estimated value of $45,000; the County of San Mateo Parks Department's July 2026 RFP for managed broadband connectivity services to support remote field operations across isolated park locations, using terrestrial wireless, satellite, or integrated multi-path systems with 99.5% uptime; Sauk County, Wisconsin's August 2026 RFP for an inmate telephone, video visitation, kiosk, and tablet system including 17 wall-mounted phones, 17 kiosks, and approximately 197 tablets with three-year term commencing January 1, 2027; the Orange County Transportation Authority's July 2026 IFB for maintenance support on 248 Harris M-7300 mobile radios and MDT systems across its paratransit fleet, estimated at $200,000 annually; and the Washington Technology Solutions (WaTech) June 2026 RFQ for broadband ISP services across six state correctional and office locations with 100–200 Mbps minimum bandwidth requirements. The code also captures cooperative purchasing vehicles such as Region 7 Purchasing Cooperative's network systems and supplies catalog discount bids and the Texas Department of Information Resources' indefinite-quantity multiple-award contracts for cellular, wireless, pager, and satellite services to state agencies. Set-aside programs appear sporadically: San Mateo applies local procurement preference (5–10% equalization credits), Orange County applies DBE goals, Texas applies VetHUB subcontracting targets, and Illinois applies BEP/VBP certification requirements on certain buys. Activity is steady and diversified across infrastructure modernization, operational maintenance, and rural connectivity challenges.