Foreign Language Interpretation and Translation Services

The Massachusetts Foreign Language Interpretation and Translation Services (PRF75) state-wide contract provides comprehensive language services across all Massachusetts counties. The vehicle offers four primary service categories: in-person interpretation, translation services, telephonic interpretation, and video remote interpretation (VRI). Designed to support various public sector entities including state agencies, cities, towns, public schools, libraries, and non-profit organizations, the contract enables access to over 340 languages with 24/7 availability. Services are structured with hourly rates for interpretation and per-word rates for translation, with provisions for both routine and expedited service delivery.

The contract is managed by the Operational Services Division (OSD) and features 35-40 active prime contractors, with an initial performance period from July 1, 2021 to June 30, 2024, and a potential extension to June 30, 2026. The estimated total contract value is $25 million, covering all fourteen Massachusetts counties including Berkshire, Hampshire, Franklin, Worcester, Hampden, Middlesex, Essex, Suffolk, Norfolk, Plymouth, Bristol, Barnstable, Dukes, and Nantucket. Contractors are selected based on evaluation criteria including pricing, business experience, and capacity, with additional requirements for participation in the Supplier Diversity Program and commitment to diverse business partnerships. Procurement is conducted through the COMMBUYS electronic system, with specific performance standards and qualification requirements for participating vendors.