Data Breach and Credit Monitoring Services

The Wisconsin Data Breach and Credit Monitoring Services multi-award vehicle provides comprehensive services for managing and mitigating data security incidents across state agencies, University of Wisconsin campuses, and cooperative purchasing groups. The contract covers a wide range of credit monitoring and identity protection services, including project management, notification letter services, informational websites, call center support, credit bureau monitoring, CyberScan dark web monitoring, identity theft insurance, and fully managed identity recovery solutions. These services are designed to address various breach scenarios, with tailored offerings that can accommodate different levels of risk and breach complexity across consumer, governmental, and business credit reporting domains.

The contract is managed by the Wisconsin Department of Administration and is currently held by Identity Theft Guard Solutions LLC (dba ID Experts), operating under NASPO Participating Addendum Master Agreement MA16000145-2. The contract's current term extends through February 23, 2024, with pricing structured on a sliding scale based on breach size—ranging from $4.25 to $0.94 per affected individual depending on the number of records impacted. Additional monitoring packages through MyIDCare Protection are priced between $1.19 and $6.90 per record, with stand-alone annual monitoring services ranging from $12.99 to $36.99 per individual. The vehicle provides flexible options for Wisconsin state entities and cooperative purchasing participants to address data breach response and credit monitoring needs.