Vital Records Online Ordering Services
Active Open Market Competitive Sealed Bidding Illinois Awarded
- Contract number
- 25-482DPH-POLPL-P-86513
- Awardee
- LexisNexis VitalChek Network, INC.
- Contracting organization
- Policy, Planning and Statistics
- Contract amount
- Not on record
Award facts
- Completion date
- NIGP code
- UNSPSC codes
- 84140000 Credit agencies
- 64101800 Card based revolving credit products
- 64101802 Unsecured credit card
- 64101804 Procurement card
- 44111618 Public telephone card or phone card
- 84141600 Personal credit agencies
- 64101801 Secured credit card
- 78181704 Fuel top up card service / fuel prepaid card service
- 84141602 Credit card service providers
- 64101900 Account based credit products
Show all 11
Award details come from bidbuy.illinois.gov. Updated .
About this award
The Illinois Department of Public Health (IDPH) has awarded a contract to LexisNexis VitalChek Network, Inc. for Vital Records Online Ordering Services through a competitive sealed bidding process. The contract, identified as 25-482DPH-POLPL-P-86513, establishes a four-year term from October 21, 2025, to October 20, 2029, with a potential 48-month renewal option. The total contract value is $9,528,000.00, structured as an initial 48-month term valued at $4,704,000.00 and a potential renewal period valued at $4,824,000.00.
The contract requires LexisNexis VitalChek Network to provide expedited remote ordering services for vital records with integrated applicant identity authentication. Services include online ordering and processing of certified birth certificates, death certificates, and marriage/divorce verifications, with an estimated annual transaction volume of 27,500 records. The vendor will operate a customized website with IDPH branding, maintain a 24-hour bilingual call center, and provide processing within 5-7 business days with optional next-day delivery. Notably, this is a no-cost contract to the state, with all service fees to be paid directly by customers, including expedited ordering fees, identity authentication, and record retrieval charges.
Line items
| Item | Total |
|---|---|
| Initial 4-year Term: NO COST TO THE STATE: Bidder must provide an expedited remote ordering fee for on-line ordering of vital records requests that includes an applicant identify authentication mechanism. These services will be paid by the customer, not the Illinois Department of Public Health.… | — |
| Initial 4-Year Term: NO COST TO THE STATE: Next Day Delivery Fee for expedited delivery of vital records requests when requested by the customer. The services will be paid for by the customer, not the Illinois Department of Public Health. VENDOR INSTRUCTIONS | — |
| Initial 4-year Term: Cost for a copy of a certified birth certificate record.This fee will be paid to the Department of Public Health. | — |
| Initial 4-year Term: Cost for a copy of a certified death certificate record.This fee will be paid to the Department of Public Health. | — |
| Initial 4-year Term: Cost for a copy of a certified verification of marriage/divorce.This fee will be paid to the Department of Public Health. | — |
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Quick answers
Who was awarded contract 25-482DPH-POLPL-P-86513?
Contract 25-482DPH-POLPL-P-86513 was awarded to LexisNexis VitalChek Network, INC. by Policy, Planning and Statistics in Illinois on November 4, 2025.
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