VA Financial Service Center Operations Support 2012-2018

Award Date 12/21/2012
Last Date To Order 3/31/2018
Shared Ceiling $70M
Contract Type
Master IDIQ
Predecessor
Not listed
Successors

The VA Financial Service Center Operations Support Master IDIQ (IDIQ-VA-FSCO-SS18) is a multiple-award contract vehicle providing comprehensive administrative and operational support services to the Department of Veterans Affairs (VA) Financial Services Center. The contract encompasses a wide range of professional services including medical claims processing, customer support, help desk operations, administrative support, secretarial services, mailroom support, and specialized consulting functions. Awarded in December 2012 with a shared ceiling of $70 million, the vehicle was designed to support various financial and operational needs of the VA through flexible task order mechanisms.

Task orders under this vehicle typically range from $100,000 to $3.5 million and demonstrate a strong preference for Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides across most awards. Key task orders include medical claims processing, health services support, customer help desk services, operational oversight, grant auditing, and administrative support functions. The contract utilizes multiple pricing mechanisms including Firm Fixed Price, Labor Hours, and Time and Materials, reflecting the diverse nature of services required. Most task orders have durations between 12-36 months, with completion dates ranging from 2014 to 2018. While specific prime contractors are not explicitly named, the consistent SDVOSB set-aside suggests opportunities for smaller, veteran-owned businesses to compete for VA financial service support contracts.

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