Delivery Order IND13PC00181-IND14PD00720

Award Date 8/1/14
Potential Completion Date 7/31/16
Potential Value $664K
Funding Federal Agency
VA Technology Acquisition Center
Contracting Federal Agency
Interior Business Center
Ultimate Awardee
Not listed
Set-Aside Type
Service-Disabled Veteran-Owned Small Business
Extent Competed
Full and Open Competition after exclusion of sources
Major Defense Program
Not listed
Pricing Type
Firm Fixed Price
Place of Performance
Austin, TX 78744, USA
Solicitation Procedures
Multiple Award, Fair Opportunity
Number Of Offers Received
5
Legislative Mandate
Service Contract Act
National Interest Action
Not listed
Research Type
Not listed
Primary Consortia Member
Not listed
Similar Awards
This federal contract award is for HELP DESK AND SME 4 services under a delivery order with a ceiling value of $9,022,583.91. The contract was awarded to the prime contractor Computer World Services, Corp., a minority-owned small disadvantaged business, on September 1, 2021. The contract has a period of performance through August 31, 2024 and is set aside for the HUBZone program. The contract was issued under the Chief Information Officer - Solutions and Partners 3 Small Business (CIO-SP3 SB)...
This is a firm-fixed-price definitive contract awarded by the U.S. Army Training and Doctrine Command (TRADOC) to Servicesource Inc., a nonprofit disability resource organization registered as an AbilityOne Non Profit Agency. The contract, valued at $8,385,202.20, is for a "HELPDESK - 91 DAY PHASE IN, 7 MONTH BASE YEAR, AND 2 OPTION YEARS (12 MONTHS EACH)" and does not have a set-aside designation. Servicesource Inc. is an experienced federal contractor, holding several Indefinite...
This is a delivery order awarded under the Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract (GWAC). The contract was awarded by the Air National Guard, a defense agency, to Advanced Computer Concepts, Inc. (ACC), a woman-owned small business. The contract is for 24/7 help desk support services for the Joint Range Extension (JRE) hardware and software used by warfighters. The services include providing access to subject matter experts who can assist with...
This $843,959.27 firm fixed price purchase order is an IT help desk contract awarded to Softthink Solutions Inc., an 8(a) and HUBZone certified small business. The contract was set aside for 8(a) firms and has an ultimate completion date of September 13, 2025. Softthink Solutions is based in Leesburg, Virginia and provides IT services to federal government agencies. This award is part of Softthink's broader federal contract portfolio, which includes other IDIQs like the 8(a) STARS III GWAC and...
The Department of Homeland Security Office of the Chief Information Officer awarded a Blanket Purchase Agreement Call against its Enterprise Desktop and Mobile Solutions 2 contract vehicle to Caci Nss, LLC for consolidated desktop support services. Under the $44.4 million time and materials contract, Caci will provide qualified personnel including end user technicians, trainers, leads, and service help desk and project management staff to support the agency's switchboard and desktop services...
This is a federal contract award issued by the Office of the Chief Information Officer, a civilian agency, to Makpar-Nuaxis JV LLC, a small business joint venture. The $14,579,561.80 contract is for Customer Support Center (CSC) Helpdesk Support Services under the Multiple Award Schedule (MAS) program. The contract has no set-aside designation and runs through November 15, 2029. Makpar-Nuaxis JV LLC is a certified 8(a) small business with multiple socioeconomic designations, including...
This contract award is for a five-year service desk support contract for the Department of the Interior's Office of Acquisitions and Grants, with a ceiling value of $24,498,313.22. The contract was awarded to A3 TECH Solutions LLC, a minority-owned, veteran-owned, and SBA-certified 8(a) joint venture company. A3 TECH Solutions is a prime contractor on the 8(a) STARS III Government-Wide Acquisition Contract (GWAC), which enables the company to provide a broad range of IT services and solutions to...
This is a definitive contract awarded by the Office of the Chief Information Officer, a civilian federal agency, to Peckham Vocational Industries, Inc. (doing business as Peckham, Inc.), a nonprofit vocational rehabilitation organization. The contract, valued at $59,799,792.31, is for Tier 1 help desk support services for the agency's Technology Service Delivery (TSD) and Software Development Operations (SDO) programs, with a period of performance from March 15, 2024, to March 14, 2025. The...
This is a $1,229,600.00 firm fixed price delivery order contract for help desk support services awarded by the Department of the Army Headquarters Office of the Secretary to Immersion Consulting LLC, a service disabled veteran owned small business. The contract does not have a set-aside designation. Immersion Consulting, doing business as Immersion, has received over 30 prime contract awards from various federal agencies to provide a wide range of professional services, including under large...
This is a task order awarded under a Blanket Purchase Agreement (BPA) established under the General Services Administration (GSA) Information Technology Schedule 70 (IT-70) contract. The task order, valued at $93,788,532.74, was issued by the Chief Information Officer (CIO) of a civilian federal agency for Service Desk support services. The prime contractor is Accenture Federal Services LLC, a large, foreign-owned, for-profit organization that specializes in providing technology, consulting, and...

CUSTOMER SUPPORT HELP DESK SERVICES

Posted 6/12/14, 12:00 AM