Microsoft Enterprise Services IDIQ

The Microsoft Enterprise Services Indefinite Delivery/Indefinite Quantity (IDIQ) contract, awarded by the Department of Homeland Security (DHS), provides a comprehensive vehicle for accessing Microsoft's technology services across multiple DHS components. The contract enables DHS agencies to procure Microsoft Technology Strategy Services (MTSS), Microsoft Consulting Services (MCS), and Microsoft Premier Support Services (MPSS). These services encompass a wide range of technical support, consulting, and strategic technology implementation solutions designed to enhance and maintain the department's Microsoft-based technological infrastructure.

Task orders under this IDIQ consistently demonstrate a broad spectrum of technology services, with values ranging from approximately $80,000 to over $21.5 million. Common task order scopes include Microsoft Premier Support Services, consulting services for Active Directory and AppAuth modernization, SharePoint and SQL support, and system configuration and deployment assistance. The contract appears primarily used by various DHS sub-agencies including U.S. Customs and Border Protection, U.S. Coast Guard, Federal Emergency Management Agency, and the Science and Technology Directorate. All task orders were awarded as firm-fixed price contracts with no specific small business set-aside designations, indicating full and open competition. Microsoft Corporation is the sole prime contractor for this vehicle, which was originally awarded on September 30, 2009, with a last ordering date of June 30, 2015.