Microsoft and Web Support Services

Award Date 5/31/2017
Last Date To Order 5/29/2024
Shared Ceiling $900M
Contract Type
Master IDIQ
Predecessor
Not listed
Successors

The Federal Bureau of Investigation's Microsoft and Web Support Services Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract provides comprehensive consulting and engineering services for Microsoft technology ecosystems. The contract covers a wide range of Microsoft product support, including Active Directory, Exchange, Project, .NET, SharePoint, Lync, Live Meeting, CRM, Windows Server and Desktop Operating Systems, Office, O365, and Azure platforms. Additionally, the contract encompasses web support services, with a total shared ceiling of $900 million and a contract duration of one base year and six option periods.

Task orders under this IDIQ are primarily focused on technology consulting and engineering services within the Washington, DC metropolitan area, targeting FBI Headquarters, the Department of Justice, and its associated components. The contract was partially set aside for small businesses, utilizing North American Industry Classification System (NAICS) code 541512 with a size standard of $27.5 million. While specific task order details are not provided in the source documentation, the contract's broad technical scope suggests task orders likely involve complex Microsoft technology implementation, migration, support, and optimization services for federal government technology infrastructure. The contract's best value evaluation process indicates a competitive selection method for task order awards, with potential criteria including technical approach, past performance, organizational conflict of interest mitigation, Section 508 compliance, security considerations, and pricing.

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