Headquarters Information Technology Support Services II (NASA HITSS II)

NASA Headquarters awarded this Master IDIQ to Digital Management LLC on June 27, 2012, to provide information technology and communications support to the agency's headquarters IT division, with the ordering period closed as of March 31, 2018. The vehicle is no longer active for new task orders; the most recent award was April 2, 2018, more than eight years ago.

Digital Management LLC holds 100 percent of all 62 task orders issued under this vehicle, representing a single-award structure. The combined task-order potential value stands at $125.9 million, with $111.6 million already obligated—89 percent of the ceiling. Ordering momentum has declined sharply in recent years: after nine orders in 2014, the vehicle averaged fewer than four orders annually from 2015 through 2018, reflecting the vehicle's lifecycle stage approaching contract close.

Awarded task orders span general IT support services, application development and maintenance, IT security consulting, cloud infrastructure and identity management, web content design and delivery, IT training delivery, program and financial management reporting, and emerging-technology infusion. Representative orders include a core HITSS program-management task for $20.9 million (ceiling), advanced-technology infusion for the Science Mission Directorate at $8.2 million, IT application development for the Human Exploration and Operations Directorate at $7.9 million, and a technical support order for the Office of the Chief Information Officer's enterprise server and governance activities at $13.9 million. Task order ceilings typically range from under $50 thousand on narrow technical tasks to $20 million on umbrella support efforts; most are cost-plus fixed-fee contracts with individual durations of six months to six years. About 84 percent of orders carry no set-aside designation; the remaining 16 percent are competitive 8(a) awards.

NASA Headquarters funds 87 percent of the vehicle's potential value across 54 orders; other NASA entities—the agency's broader organization and Goddard Space Center—fund the remaining 13 percent. Place of performance includes NASA Headquarters in Washington, D.C., and subordinate support functions at NASA Centers where ITCD organizations operate.

The NASA Headquarter's has awarded this Master DIIQ in support of the Information Technology and Communications Division (ITCD). ITCD's vision is to deliver reliable, innovative, and respected IT solutions. The IT services provided under this contract primarily support NASA Headquarters located in Washington, D.C.