DISA IT Enterprise Support Services (DESS)

Ended Master IDIQ Awarded

Federal agency
Awardees
4
Task orders
21
Obligated
$279,752,944

Vehicle facts

Opportunity
  • HC104712R4013 Solicitation number
Agency
Combined task order value
  • $280,946,386 Current, with exercised options
  • $291,811,592 Potential, with all options
Last date to order 100% complete
Shared ceiling 69% used
$404,095,000.00

IDV award and task order details come from SAM.gov/FPDS.

About this vehicle

The Defense Information Systems Agency established this Master IDIQ for IT enterprise support services in April 2013, but ordering closed on February 20, 2019 and is no longer accepting new task orders. The vehicle's shared ceiling is $404.1 million, with 21 task orders awarded totaling $291.8 million in combined potential value; $279.8 million (96% of potential) has been obligated. The most recent task order was awarded in April 2018, eight years ago.

Task orders contract the full range of DISA's internal IT operations and maintenance, including system and database administration, cybersecurity support, IT service desk operations across Tier 1–3, enterprise architecture, network engineering, infrastructure deployment, configuration management, and email and portal solutions. Orders span DISA facilities at Scott Air Force Base, Fort George G. Meade, Ogden, Mechanicsburg, and Oklahoma City, with global service desk support responsibilities.

Ordering activity peaked in 2015 with nine task orders, then declined sharply to one order each in 2016 and 2018. The competitive landscape is highly concentrated: Nova-Dine LLC holds 10 orders worth $143.9 million (49% of combined potential value), and Unitech Consulting LLC holds 4 orders worth $115.4 million (40% of combined potential value). These two firms account for roughly 89% of the vehicle's value. Highaction, LLC and Soft TECH Consulting, Inc. hold the remaining orders. All orders fund DISA directly with no cross-agency activity.

Set-aside distribution reflects a balance between unrestricted and 8(a) work: 11 orders (52%) are unrestricted, 9 orders (43%) are competitive 8(a), and one order (5%) is total small business. Task orders employ both firm fixed price and cost-plus-fixed-fee pricing. Individual order ceilings range from $5,000 for pre-performance conferences to $73.9 million for IT service desk and network operations. The largest single order (HC104713D4003-0002) was a $73.9 million service desk contract awarded in August 2015.

Because the vehicle's ordering period closed in February 2019, no new task orders can be placed against it. Pursuit is limited to completion work on existing orders.

Description

Master IDIQ for mission support capabilities that are needed by DISA's Chief Information Officer to operate, maintain, and modernize DISA's Global IT Enterprise.

IDV awards

Awardee IDV award Awarded
Soft TECH Consulting, Inc. HC104713D4002
Highaction, LLC HC104713D4001
Unitech Consulting LLC HC104713D4003
Nova-Dine LLC HC104713D4004

Latest task orders

Task order Awardee Awarding agency Obligated Last action
In support of the office of the chief of staff (ocos), office of knowledge… 0002 Highaction, LLC DISA $4,725,517
Dpds under the dess contract 0002 Soft TECH Consulting, Inc. DISA $8,332,677
Labor - configuration management. The scope of this contract is to provide… 0004 Nova-Dine LLC DISA $14,237,664
The objectives of this effort is to acquire highly skilled/technical contractor… 0008 Nova-Dine LLC DISA $15,255,516
This contract provides for a full range of system, database administration, and… HC104718F0023 Nova-Dine LLC DISA $5,601,474
This task order is to enable the DISA ISC to deliver operational excellence… 0002 Unitech Consulting LLC DISA $73,920,980
Task order award FO the global service desk support requirement, which supports… 0003 Unitech Consulting LLC DISA $27,497,231
DISA command center and alternate site support 0003 Highaction, LLC DISA $7,900,511
Provide IT services and technical expertise to the DISA IT enterprise… 0006 Nova-Dine LLC DISA $10,359,092
This task order encompasses the full lifecycle range of IT application… 0009 Nova-Dine LLC DISA $13,175,472
The purpose of this effort is to provide technical services to maintain and… 0005 Nova-Dine LLC DISA $3,368,807
This task order provides the defense information systems agency (DISA)… 0006 Highaction, LLC DISA $1,789,198
Milcon DISA CONUS IT outfit. The primary objectives of the required services… 0004 Unitech Consulting LLC DISA $13,979,363
DISA enterprise support services 0001 Nova-Dine LLC DISA $40,036,266
DISA CIO applications management, critical functions 0002 Nova-Dine LLC DISA $8,573,829
Labor to provide continued technical support required to integrate… 0007 Nova-Dine LLC DISA $15,381,934
Requirement: attain a full range of system, security & database… 0003 Nova-Dine LLC DISA $15,399,875
Wlan installation and configuration at DISA scott AFB 0005 Highaction, LLC DISA $202,544
Pre-performance conference support 0001 Highaction, LLC DISA $5,000
Pre-performance conference support 0001 Unitech Consulting LLC DISA $5,000
Pre-performance conference support 0001 Soft TECH Consulting, Inc. DISA $5,000
Show all 21

Top awardees by obligations

Rank Awardee Obligated Share
1 Nova-Dine LLC $141,389,927 51%
2 Unitech Consulting LLC $115,402,571 41%
3 Highaction, LLC $14,622,770 5%
4 Soft TECH Consulting, Inc. $8,337,677 3%

Top funding agencies by obligations

Rank Funding agency Obligated Share
1 Defense Information Systems Agency $279,752,944 100%

Obligations by fiscal year

Fiscal year Obligated
FY2023 -$216,010
FY2022 -$3,421
FY2021 -$842,863
FY2020 -$447,468
FY2019 $39,343,369
FY2018 $45,863,121
FY2017 $51,883,006
FY2016 $55,169,236
FY2015 $54,567,809
FY2014 $25,327,810
FY2013 $9,108,358
Show all 11

Quick answers

What is the DESS contract vehicle?

DISA IT Enterprise Support Services (DESS) is an indefinite delivery, indefinite quantity (IDIQ) contract vehicle run by Defense Information Systems Agency (Department of Defense), awarded on April 15, 2013.

Which companies hold DESS?

4 companies hold DESS's IDV awards, one each. The latest went to Soft TECH Consulting, Inc. on April 15, 2013. The awardees whose task orders obligated the most are Nova-Dine LLC, Unitech Consulting LLC and Highaction, LLC.

How much has been spent through DESS?

21 task orders have been placed under DESS, obligating $279,752,944. Their combined current value, with exercised options, is $280,946,386.

What is the shared ceiling of DESS?

DESS's shared ceiling is $404,095,000; its task orders have used 69% of it.

Which agencies use DESS the most?

The departments whose task orders under DESS obligated the most are Defense Information Systems Agency ($279,752,944).

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