Defaulted Student Loan Collection Services
Ended Master IDIQ Awarded
- Federal agency
-
Office of Federal Student Aid
- Awardees
- 11
- Task orders
- 22
- Obligated
- $2,582,586,505
Vehicle facts
- Agency
-
- Office of Federal Student Aid Department of Education
- Combined task order value
- $2,583,302,057 Current and potential, with all options
- Last date to order 100% complete
- Shared ceiling
- $2,000,000,000.00 Less than its task orders have obligated
IDV award and task order details come from SAM.gov/FPDS.
About this vehicle
The Department of Education Office of Federal Student Aid established this Master IDIQ on September 30, 2014, to procure defaulted student loan collection services. Ordering is closed; the last date to order was September 30, 2024. Do not pursue new work under this vehicle.
The IDIQ executed 22 delivery orders between September 2015 and July 2016, generating a combined potential value of $2.55 billion, all of which has been obligated. Activity peaked in 2015 with 17 orders; only five orders were awarded in 2016. No orders have been placed since July 2016, nine years eleven months ago. All task orders designated September 30, 2024, as the ultimate completion date, aligning with the vehicle's ordering closure. The vehicle operated with a $2 billion shared ceiling.
Private collection agencies perform collection and administrative resolution activities on student loan debt under Firm Fixed Price delivery orders. Scope remained consistent across all task orders, with no discernible shift between the vehicle's original intent and its actual use.
Competition among primes is moderately concentrated. Coast Professional, Inc. holds the largest combined potential value at $454.1 million across two orders; Immediate Credit Recovery, Inc. ranks second at $365 million across two orders. The top five contractors (Coast Professional, Immediate Credit Recovery, National Recoveries Inc., Mammoth TECH Inc., and Central Research Inc.) hold $1.584 billion, or 62% of combined potential value. Eleven distinct primes were awarded work, with activity spread across a longer tail of smaller contractors. Ninety-five percent of orders carried Total Small Business set-aside designations; one order (5%) carried no set-aside. All 22 orders funded Department of Education Office of Federal Student Aid programs exclusively, representing no customer concentration risk. Task-order values ranged from $9,980.28 to $453.981 million, with the largest orders (EDFSA14D0020-0002, EDFSA14D0017-0002, EDFSA14D0014-0002, and EDFSA14D0013-0002) exceeding $200 million each. Typical durations extended through September 2024, with earlier awards completing by September 2020.
Description
The purpose of this Master IDIQ awarded by the Department of Education is the collection of defaulted student loans.
IDV awards
Show all 11
Latest task orders
Show all 22
Top awardees by obligations
| Rank | Awardee | Obligated | Share |
|---|---|---|---|
| 1 | Coast Professional, Inc. | $454,074,690 | 18% |
| 2 | Immediate Credit Recovery, Inc. | $364,962,416 | 14% |
| 3 | National Recoveries Inc. | $325,930,482 | 13% |
| 4 | Mammoth TECH Inc. | $225,399,192 | 9% |
| 5 | Central Research Inc. | $223,900,100 | 9% |
| 6 | Action Financial Services, LLC | $218,510,133 | 8% |
| 7 | F.h. Cann & Associates, Inc. | $201,664,252 | 8% |
| 8 | Reliant Capital Solutions LLC | $197,574,244 | 8% |
| 9 | National Credit Services, Inc. | $190,699,908 | 7% |
| 10 | Professional Bureau Of Collections Of Maryland, Inc. | $104,300,283 | 4% |
Top funding agencies by obligations
| Rank | Funding agency | Obligated | Share |
|---|---|---|---|
| 1 | Department of Education | $2,582,586,505 | 100% |
Obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2026 | $36,167,444 |
| FY2024 | -$31,297,282 |
| FY2023 | $3,857,724 |
| FY2022 | $14,599,005 |
| FY2021 | $469,429,491 |
| FY2020 | $867,995,363 |
| FY2019 | $607,664,807 |
| FY2018 | $352,455,736 |
| FY2017 | $171,527,701 |
| FY2016 | $90,041,490 |
| FY2015 | $145,000 |
Show all 11
Quick answers
What is the Defaulted Student Loan Collection Services contract vehicle?
Defaulted Student Loan Collection Services is an indefinite delivery, indefinite quantity (IDIQ) contract vehicle run by Office of Federal Student Aid (Department of Education), awarded on September 30, 2014.
Which companies hold Defaulted Student Loan Collection Services?
11 companies hold Defaulted Student Loan Collection Services's IDV awards, one each. The latest went to Coast Professional, Inc. on September 30, 2014. The awardees whose task orders obligated the most are Coast Professional, Inc., Immediate Credit Recovery, Inc. and National Recoveries Inc.
How much has been spent through Defaulted Student Loan Collection Services?
22 task orders have been placed under Defaulted Student Loan Collection Services, obligating $2,582,586,505. Their combined current value, with exercised options, is $2,583,302,057.
What is the shared ceiling of Defaulted Student Loan Collection Services?
The shared ceiling listed for Defaulted Student Loan Collection Services, $2,000,000,000, is less than its task orders have obligated.
Which agencies use Defaulted Student Loan Collection Services the most?
The departments whose task orders under Defaulted Student Loan Collection Services obligated the most are Department of Education ($2,582,586,505).
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