"critical function" - private collection agency performs collection and administrative resolution activities on debts resulting from non-payment of student loans made under the various federal student…
Ended Awarded Last action
- Contract number
- 0002
- Awardee
-
National Credit Services, Inc. UEI VKWGPLQBE1K9
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $190,664,987
Award facts
- Contract value 100% obligated
- $190,664,987.47 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 561440 Collection Agencies
- PSC
- R705 Support- Management: Debt Collection
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 22 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Bothell, WA 98041, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $3,487,444 | |
| Supplemental Agreement for work within scope | $16,030,000 | |
| Funding Only Action | $640,000 | |
| Funding Only Action | $644,799 | |
| Funding Only Action | $1,083 | |
| Funding Only Action | $106,570 | |
| Funding Only Action | $71,980 | |
| Funding Only Action | $712,912 | |
| Other Administrative Action | $15,000,000 | |
| Funding Only Action | $25,000,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $4,441,000 | |
| Funding Only Action | $6,000 | |
| Funding Only Action | $17,427,500 | |
| Funding Only Action | $5,000,000 | |
| Funding Only Action | $18,000,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $15,000,000 | |
| Funding Only Action | $11,000,000 | |
| Funding Only Action | $1,108,371 | |
| Funding Only Action | $6,390,640 | |
| Other Administrative Action | -$319,000 | |
| Funding Only Action | $12,000,000 | |
| Funding Only Action | $5,000,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $7,000,000 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $6,000,000 | |
| Funding Only Action | $900,531 | |
| Funding Only Action | $13,000 | |
| Exercise an Option | $0 | |
| Other Administrative Action | -$8,961 | |
| Funding Only Action | $2,154,000 | |
| Funding Only Action | $3,500,000 | |
| Funding Only Action | $4,500,000 | |
| Funding Only Action | $5,500,000 | |
| Funding Only Action | $436,960 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $855,000 | |
| Funding Only Action | $32,000 | |
| Exercise an Option | $80,000 | |
| Funding Only Action | -$750,848 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $2,800,000 | |
| Exercise an Option | $6 | |
| Exercise an Option | $452,000 | |
| Other Administrative Action | $0 | |
| Original award | $452,000 |
Show all 49
About this award
The Office of Federal Student Aid issued a delivery order to National Credit Services, Inc. on July 29, 2016, under the Defaulted Student Loan Collection Services IDIQ, with a ceiling value of $187.2 million. The order was modified on July 16, 2026, to finalize a settlement agreement dated June 16, 2026, with funds added pursuant to that settlement.
The order is set aside as Total Small Business. National Credit Services performs collection and administrative resolution activities on debts resulting from non-payment of federal student loans under various federal student aid loan programs. Place of performance is Bothell, WA. Ultimate completion is July 7, 2026.
In FY2021, the order invoiced $39.2 million across 73.5 FTEs and 152,788 contractor hours, at a blended derived rate of $256.69 per hour. Subcontractors performed 17% of contractor hours.
Description
"critical function" - private collection agency performs collection and administrative resolution activities on debts resulting from non-payment of student loans made under the various federal student aid loan programs.
Quick answers
Who was awarded contract 0002?
0002 was awarded to National Credit Services, Inc. by Office of Federal Student Aid (Department of Education) on July 29, 2016.
How much is contract 0002 worth?
The government has obligated $190,664,987 on 0002.
Is contract 0002 an order under another contract?
Yes. 0002 is a delivery order under EDFSA14D0018, an indefinite delivery contract, on Defaulted Student Loan Collection Services.
Was contract 0002 competed?
The extent of competition for 0002 was full and open competition after exclusion of sources. The government received 22 offers. It was set aside: Total Small Business.
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