"critical function" - private collection agency performs collection and administrative resolution activities on debts resulting from non-payment of student loans made under the various federal student…

Ended Awarded Last action

Contract number
0002
Awardee
Awarding agency
Obligated
$190,664,987

Award facts

Contract value 100% obligated
$190,664,987.47 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
561440 Collection Agencies
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 22 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Bothell, WA 98041, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00048 · The purpose of this modification is to fund the remaining amount required to finalize the settlement agreement dated 6/16/2026. Funds have been added pursuant… $3,487,444
Supplemental Agreement for work within scope P00047 · The purpose of this modification is to finalize the settlement agreement dated 6/16/2026. Funds have been added pursuant to this settlement agreement. $16,030,000
Funding Only Action P00046 $640,000
Funding Only Action P00045 $644,799
Funding Only Action P00044 $1,083
Funding Only Action P00043 $106,570
Funding Only Action P00042 $71,980
Funding Only Action P00041 $712,912
Other Administrative Action P00040 $15,000,000
Funding Only Action P00039 $25,000,000
Other Administrative Action P00038 $0
Funding Only Action P00037 $4,441,000
Funding Only Action P00036 $6,000
Funding Only Action P00035 $17,427,500
Funding Only Action P00034 $5,000,000
Funding Only Action P00033 $18,000,000
Other Administrative Action P00032 $0
Funding Only Action P00031 $15,000,000
Funding Only Action P00030 $11,000,000
Funding Only Action P00029 $1,108,371
Funding Only Action P00028 $6,390,640
Other Administrative Action P00027 -$319,000
Funding Only Action P00026 $12,000,000
Funding Only Action P00025 $5,000,000
Other Administrative Action P00024 $0
Funding Only Action P00023 $7,000,000
Other Administrative Action P00022 $0
Other Administrative Action P00021 $0
Funding Only Action P00020 $6,000,000
Funding Only Action P00019 $900,531
Funding Only Action P00018 $13,000
Exercise an Option P00017 $0
Other Administrative Action P00016 -$8,961
Funding Only Action P00015 $2,154,000
Funding Only Action P00014 $3,500,000
Funding Only Action P00013 · Private collection agency performs collection and administrative resolution activities on debts resulting from non-payment of student loans made under the… $4,500,000
Funding Only Action P00012 $5,500,000
Funding Only Action P00011 $436,960
Other Administrative Action 10 $0
Funding Only Action 9 $855,000
Funding Only Action 8 $32,000
Exercise an Option 7 $80,000
Funding Only Action 6 -$750,848
Other Administrative Action 5 $0
Funding Only Action 4 $2,800,000
Exercise an Option 3 $6
Exercise an Option 2 $452,000
Other Administrative Action 1 $0
Original award $452,000
Show all 49

About this award

The Office of Federal Student Aid issued a delivery order to National Credit Services, Inc. on July 29, 2016, under the Defaulted Student Loan Collection Services IDIQ, with a ceiling value of $187.2 million. The order was modified on July 16, 2026, to finalize a settlement agreement dated June 16, 2026, with funds added pursuant to that settlement.

The order is set aside as Total Small Business. National Credit Services performs collection and administrative resolution activities on debts resulting from non-payment of federal student loans under various federal student aid loan programs. Place of performance is Bothell, WA. Ultimate completion is July 7, 2026.

In FY2021, the order invoiced $39.2 million across 73.5 FTEs and 152,788 contractor hours, at a blended derived rate of $256.69 per hour. Subcontractors performed 17% of contractor hours.

Description

"critical function" - private collection agency performs collection and administrative resolution activities on debts resulting from non-payment of student loans made under the various federal student aid loan programs.

Quick answers

Who was awarded contract 0002?

0002 was awarded to National Credit Services, Inc. by Office of Federal Student Aid (Department of Education) on July 29, 2016.

How much is contract 0002 worth?

The government has obligated $190,664,987 on 0002.

Is contract 0002 an order under another contract?

Yes. 0002 is a delivery order under EDFSA14D0018, an indefinite delivery contract, on Defaulted Student Loan Collection Services.

Was contract 0002 competed?

The extent of competition for 0002 was full and open competition after exclusion of sources. The government received 22 offers. It was set aside: Total Small Business.

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