CFPB Fund and Redress Administration

The Consumer Financial Protection Bureau (CFPB) Fund and Redress Administration Indefinite Delivery/Indefinite Quantity (IDIQ) contract is a $50 million, 5-year multiple-award contract designed to provide third-party administration services for consumer protection enforcement actions. The primary objective of this contract vehicle is to support the CFPB's efforts to efficiently manage and distribute relief funds to consumers harmed by unfair, deceptive, or illegal financial practices. The contract enables the CFPB to rapidly engage specialized firms to handle complex claims administration, victim identification, payment processing, and reporting services across various consumer financial matters.

The task orders under this IDIQ are consistently firm fixed-price delivery orders, typically ranging from approximately $50,000 to $1.1 million, with performance periods spanning 1-4 years. Two primary prime contractors dominate the task orders: Epiq Class Action & Claims Solutions, Inc. and Rust Consulting, Inc. These firms provide specialized services for diverse matters including student loan issues, debt collection practices, lending violations, and civil penalty fund distributions. All task orders to date have been awarded without specific small business set-asides, indicating full and open competition. The primary performance locations appear to be in Minneapolis, Minnesota and Beaverton, Oregon. Task orders frequently involve administering redress for specific enforcement actions such as the JPAY Redress Matter, Monster Loans/Quick Debt Matter, and various student loan and lending-related consumer protection cases.