Consolidate servicenow orders across the army commands to provide more visibility, reduce redundancies, and locate cost savings.

Active Indefinite Delivery Contract Awarded Last action

Contract number
W519TC23D0005
Awardee
Awarding agency
Task orders
37 $570,713,811 obligated

Award facts

Combined order value
  • $335,203,899 Current, with exercised options
  • $456,708,304 Potential, with all options
Last date to order 77% complete
Award type
Single award
Who can order
Only the awarding agency
Funding agency
Research Development and Engineering Command Army Materiel Command, Department of Defense
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Order Dependent (IDV only)

Award details come from SAM.gov/FPDS.

About this IDV

The Army's Research Development and Engineering Command awarded a single-award indefinite delivery contract to Carahsoft Technology Corp on December 15, 2022, with a ceiling of $471.999 million and an ultimate completion date of December 22, 2027, to consolidate ServiceNow orders across Army commands and reduce redundancies through product-catalogue and terms-and-conditions updates.

No set-aside applies to this IDIQ. Place of performance is Reston, Virginia, with subordinate delivery locations across Army installations including Aberdeen Proving Ground and Huntsville, Alabama; Leonard, Michigan; Carlisle, Pennsylvania; and San Antonio, Texas.

The originating solicitation sought consolidation of ServiceNow licensing and subscriptions to increase visibility and identify cost savings across distributed Army organizations. Performance spans base and option periods through December 2027.

Recent task-order activity draws heavily from Army commands and defense agencies. Since 2023, the IDIQ has generated orders including $361.420 million from the Office of the Secretary of Defense (December 2022) for ServiceNow licenses across Option Year 3; $17.823 million from Communications Electronics Command (June 2023) for ServiceNow licenses and learning credits; $23.017 million from Army Cyber Command (November 2025) for ServiceNow Total Impact supporting the Army Enterprise Software Modernization Program; and smaller orders from Army War College, Tank-Automotive and Armaments Command, Army Test and Evaluation Command, and Research Development and Engineering Command subordinate elements for ServiceNow license renewals, HR Service Delivery modules, and field service management platforms ranging from approximately $250 thousand to $4.066 million per order. Place of performance for recent orders concentrates at Reston, Virginia and Aberdeen Proving Ground, Maryland.

Task orders

Task order Ordering agency Obligated Awarded
The civilian human resources agency (chra) requires the single award firm-fixed price (FFP) delivery order for… W9124D26FA263 MICC Fort Knox $3,602,237
Headquarters U.S. Army test and evaluation command (HQ atec) servicenow licenses for use across the atec HQ enterprise W91CRB26FA228 ACC Aberdeen Proving Ground $1,379,473
Procurement of servicenow software licenses in support of combat capabilities development command aviation and… W519TC26FA122 Department of the Army $2,225,083
Requirement to renew servicenow licenses for capability program executive office, aviation (CPE AVN), office of the… W9124P26FA222 ACC Redstone $821,369
Service now instance above the line W519TC26F0010 Department of the Army $29,177
Acquisition of servicenow total impact in support of aesmp program. W519TC26F0006 Department of the Army $41,962,606
CIO servicenow subscription renewal 2025-2028 W91QF025FA032 MICC Carlisle Barracks $367,063
Servicenow licenses W911NF25FA016 ACC Aberdeen Proving Ground $501,555
Servicenow arma FSM licenses FY25 W9124J25FA146 MICC Fort Sam Houston $1,268,448
The government requires servicenow annual license subscriptions W911QX25FA032 ACC Aberdeen Proving Ground $787,195
This action is to support the tank-automotive and armaments command (TACOM) integrated logistics support center… W912CH25FA118 ACC Warren $2,191,897
Headquarters U.S. Army test and evaluation command (HQ atec) servicenow licenses for use across the atec HQ enterprise W91CRB25FA219 ACC Aberdeen Proving Ground $1,623,098
Servicenow software annual license renewal for civilian human resources agency (chra) W9124D25FA148 MICC Fort Knox $3,271,171
Servicenow license and support for EBS-c W519TC25F0168 Department of the Army $500,089
Program executive office, aviation (PEO AVN), office of the chief information officer (ocio) has a requirement to renew… W9124P25F0310 ACC Redstone $930,521
The devcom avmc information office has the need to acquire servicenow HR service delivery enterprise software licenses. W519TC25F0157 Department of the Army $4,453,347
Servicenow instance renewal for sddc W519TC25F0044 Department of the Army $14,589
Procurement of servicenow software license subscriptions W91ZLK25F0020 ACC Aberdeen Proving Ground $161,588
CIO servicenow software license W91QF024F0030 MICC Carlisle Barracks $377,028
Servicenow software service & maintenance W519TC24F0477 Department of the Army $381,108
Arma servicenow FSM licenses W9124J24F0146 MICC Fort Sam Houston $2,167,443
Servicenow annual license subscriptions W911QX24F0081 ACC Aberdeen Proving Ground $522,208
Impact advanced public sector (US) V2 W912CH24FL141 ACC Warren $703,702
Purchase of servicenow licenses renewals for various licenses. W91ZLK24F0170 ACC Aberdeen Proving Ground $578,301
Saas servicenow software licenses to support chra W9124D24F0289 MICC Fort Knox $4,066,409
Servicenow 2024 W9124P24F0279 ACC Redstone $928,974
Acquisition of servicenow license subscription renewals, various licenses. W91ZLK24F0014 ACC Aberdeen Proving Ground $176,964
Acquisition of servicenow total impact in support of aesmp program. W519TC24F0001 Department of the Army $17,453,878
Servicenow W519TC24F0023 Department of the Army $14,589
Servicenow software licenses (15,000) to support usarec W9124D23F0647 MICC Fort Knox $1,371,639
Arma servicenow FSM licenses W9124J23F0189 MICC Fort Sam Houston $1,005,631
Acquisition of servicenow licenses W91ZLK23F0230 ACC Aberdeen Proving Ground $551,421
Servicenow impact advanced - public W56HZV23FL255 ACC Warren $703,702
ARL requires annual servicenow license subscriptions in order to continue IT systems management, software asset… W911QX23F0116 ACC Aberdeen Proving Ground $742,058
Procurement of servicenow financial module and proven optics license renewal W519TC23F0356 Department of the Army $331,301
Servicenow W519TC23F0336 Department of the Army $24,641,609
Initial order off IDIQ contract W519TC23D0005 for service now licenses. W519TC23F0051 Department of the Army $447,905,343
Show all 37

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00013 · The purpose of this modification is to update the product catalogue and terms & conditions. $0
Change Order P00012 · The purpose of this modification is to record the ceiling increase. $0
Other Administrative Action P00011 · The purpose of this modification is to exercise the servicenow ordering period 3 and update the t & CS and product catalogue. $0
Other Administrative Action P00010 · Servicenow licenses. The purpose of this modification is to update the t & CS. $0.00 $0
Other Administrative Action P00009 $0
Other Administrative Action P00008 $0
Other Administrative Action P00007 · Servicenow licenses. The purpose of this modification is to update the product catalogue and t & CS. $0.00 $0
Other Administrative Action P00006 · Servicenow licenses. The purpose of this modification is to exercise ordering period 2. $0.00 $0
Other Administrative Action P00005 · The purpose of this modification is to incorporate the new product catalogue and t & CS. $0
Other Administrative Action P00004 · The purpose of this modification is to exercise ordering period one. $0
Change Order P00003 · The purpose of this modification is to update the terms and conditions and price catalogue. $0
Other Administrative Action P00002 · Servicenow update attachments 0001 terms and conditions, 0002 price catalogue, 0003 ordering guide $0
Change Order P00001 · Servicenow replace attachment 0002 price catalogue and add optional products $0
Original award $0
Show all 14

Quick answers

Who was awarded contract W519TC23D0005?

W519TC23D0005 was awarded to Carahsoft Technology Corp by Department of the Army (Department of Defense) on December 15, 2022.

How much is contract W519TC23D0005 worth?

Orders under W519TC23D0005 have obligated $570,713,811. Their combined current value, with exercised options, is $335,203,899. Their combined potential value, with all options, is $456,708,304.

How many orders have been placed under contract W519TC23D0005?

37 orders have been placed under W519TC23D0005, the latest on June 27, 2026.

Which agency awarded contract W519TC23D0005?

Department of the Army (Department of Defense) awarded W519TC23D0005, with funding from Research Development and Engineering Command (Army Materiel Command).

Who can order from contract W519TC23D0005?

W519TC23D0005 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract W519TC23D0005 competed?

The extent of competition for W519TC23D0005 was not competed. The government received 1 offer.

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