The Program Management, Administrative, Operations (Clerical), and Technical Services Program (PACTS II) is a multiple award indefinite delivery, indefinite quantity contract vehicle established by the Department of Homeland Security to enable business and program units to accomplish mission objectives. With a potential value of $1.5 billion, PACTS II utilizes a Service-Disabled Veteran-Owned Small Business set aside and was awarded to Agile Homeland Security Group LLC in March 2017.
Under the PACTS II contract, Agile Homeland Security Group is providing program management, administrative, and technical support services to the Department of Homeland Security and its components. For example, in August 2018 the Federal Emergency Management Agency issued a $90,901 delivery order against PACTS II. This order has Agile assisting FEMA with environmental planning and historic preservation technical support in Washington D.C. through February 2022. The work involves program management and subject matter expertise to aid FEMA's environmental and historic preservation responsibilities.
In summary, the PACTS II IDV establishes an acquisition vehicle for the Department of Homeland Security to obtain various non-IT support services from small businesses, like program management assistance and technical expertise. Task orders issued against PACTS II to date have procured such services from the prime contractor Agile Homeland Security Group to support components carrying out their diverse missions.
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