Indefinite Delivery Contract GS00V08PDD0070

This Federal Supply Schedule (FSS) contract, awarded by the General Services Administration's Federal Acquisition Service, provides automated contact center solutions and order-level materials to federal agencies. The $500,000 ceiling value contract was awarded to Savilinx, LLC, a HUBZone certified Small Disadvantaged Business, on October 1, 2019 for a period of performance through September 30, 2024. The contract offers 27 labor categories such as claims representatives, data analysts, and...

This federal contract IDV is a Multiple Award Schedule (MAS) contract awarded by the Federal Acquisition Service (FAS), a civilian agency, to Compu-Phone Voice & Data, Inc. The contract has a total ceiling value of $475,000 and a period of performance through April 5, 2028. The contract provides automated contact center solutions, including VoIP extensions, SIP trunking, direct inward dialing numbers, routers, text messaging, voicemail, call center agent seats, number porting, account...

This is a Federal Supply Schedule (FSS) contract awarded by the General Services Administration (GSA) Federal Acquisition Service to Tmax Government Solutions LLC, a service-disabled veteran-owned, minority-owned small business. The contract has a period of performance from July 29, 2022 through July 28, 2027, with a total ceiling value of $500,000. The contract provides a range of automated contact center solutions under Special Item Number (SIN) 561422, including artificial intelligence,...

This federal contract indefinite delivery vehicle (IDV) was awarded by the General Services Administration (GSA) Federal Acquisition Service to Disabled Veterans Call Center LLC, a service-disabled veteran-owned small business, under the GSA Multiple Award Schedule (MAS) program. The contract, number 47QTCA20D00BM, has a five-year period of performance from June 22, 2020 through June 21, 2025 and a ceiling value of $500,000. The contract provides for Automated Contact Center Solutions (SIN...

This Federal Supply Schedule contract was awarded by the Federal Acquisition Service, a civilian agency, to Issues Management, Inc. for call center and technical support services. The contract has a ceiling value of $1,000,000 per order and a period of performance from October 14, 2021 through October 13, 2026. The price list provided describes the specific services offered under this indefinite delivery vehicle contract, including labor categories such as call center customer service...

The U.S. Department of Labor (DOL) awarded a single-award Blanket Purchase Agreement (BPA) to Cognosante, LLC, a for-profit limited liability company, for national contact center services. The $100 million BPA has an ultimate completion date of September 29, 2025. Under this IDV, DOL has issued multiple task orders to Cognosante for contact center support to various DOL agencies, including the Wage and Hour Division, Employment and Training Administration, Veterans' Employment and Training...

This Federal Supply Schedule contract was awarded by the General Services Administration (GSA) to Senture LLC, a teleperformance company that provides multichannel contact center and business process outsourcing solutions. The contract has a ceiling value of $700,000.00 and runs through December 2, 2029. Senture delivers contact center services to federal agencies under this contract, including customer service agents, quality assurance, training, subject matter expertise, team leads, operations...

This federal contract IDV is a Multiple Award Schedule (MAS) contract awarded by the General Services Administration (GSA) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc. The contract has a ceiling value of $700,000 and a period of performance through September 17, 2027. Under this MAS contract, Maximus Federal Services provides a range of products and services to federal agencies, including automated contact center solutions, IT professional services, health IT services, cloud...

This Federal Supply Schedule contract, awarded by the General Services Administration (GSA) Federal Acquisition Service to Bright Pattern Inc., provides a range of contact center software licenses and related professional services to government customers. The contract, which runs through August 2027, has a ceiling value of $500,000. The contract offers a variety of voice agent, professional, premium, and basic PBX software licenses with monthly or annual payment options. Additional offerings...

This Federal Supply Schedule contract was awarded by the General Services Administration's Federal Acquisition Service to Connect Centric, LLC, a minority-owned and woman-owned small business located in Alexandria, Virginia. The $475,000 multiple-award contract has a period of performance from March 3, 2020 through March 2, 2030. Under this contract, Connect Centric provides IT professional services, automated call center solutions, and order-level materials. The labor categories include project...