Servicing of title IV student financial aid. TAS code: to provide title IV student loan management and servicing to secondary education students. Specific compliance activities for servicing federally…

Ended Indefinite Delivery Contract Awarded Last action

Contract number
EDFSA09D0015
Awardee
Awarding agency
Task orders
19 $1,784,470,097 obligated

Award facts

Combined order value
$1,903,167,229 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 72% used
$2,495,392,310.66
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Two Step
Pricing
Fixed Price with Economic Price Adjustment
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Education's Office of Federal Student Aid (FSA) awarded this $2.5 billion Indefinite Delivery Contract to Maximus Education LLC, a for-profit limited liability company, to provide comprehensive student loan servicing capabilities under the $16 billion Unified Servicing and Data Solution (USDS) IDIQ contract. The contract supports FSA's strategic goals of replacing legacy servicing contracts, consolidating borrower services, and enhancing the student loan management process through improved technology and operations.

The contract covers a broad range of Title IV student financial aid servicing activities, including loan conversion, financial reconciliation, reporting, and audit response support. Specific task orders awarded to Maximus include $68 million for loan consolidation services, $763 million for direct loan services such as call center operations and financial reporting, and numerous other task orders dating back to 2013 for servicing of Title IV student financial aid. The contract does not utilize any small business set-asides and is focused on supporting FSA's civilian agency mission.

Description

Servicing of title IV student financial aid. TAS code: to provide title IV student loan management and servicing to secondary education students. Specific compliance activities for servicing federally held assets may include, but are not limited to: (1) security; (2) loan conversion, (3) financial reconciliation; (4) servicing; (5) reporting; (6) record retention; and (7) audit response support.

Task orders

Task order Ordering agency Obligated Awarded
The purpose of this task order is to provide funding for loan consolidation services. 91003120F0320 Office of Federal Student Aid $47,773,131
Provide direct loan services such as call center and financial reporting - navient from 12/15/2019 through 12/14/2020 91003120F0314 Office of Federal Student Aid $764,376,220
The purpose of this task order is to loan consolidation services and add funding for title IV aid servicing through… 91003119F0339 Office of Federal Student Aid $40,994,279
Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and… 91003119F0318 Office of Federal Student Aid $3,226,855
Critical function base award: servicing of title IV student financial aid, in accordance with section 2212 of the… 91003118F0348 Office of Federal Student Aid $143,631,060
Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and… 91003118F0012 Office of Federal Student Aid $4,977,727
Critical function base award: servicing of title IV student financial aid, in accordance with section 2212 of the… 0011 Office of Federal Student Aid $145,406,696
/ critical function base award: servicing of title IV student financial aid. Task order 0010: provide loan… Office of Federal Student Aid $7,816,100
Base award: servicing of title IV student financial aid. Task order: provides funding for title IV aid servicing… EDENFS16F0017 Office of Federal Student Aid $146,740,140
Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and… EDENFS16F0007 Office of Federal Student Aid $5,028,407
/ critical function IDIQ: servicing of title IV student financial aid. Task order 0009: to provide funding for PIV-i… Office of Federal Student Aid $388,595
/ critical function IDIQ: servicing of title IV student financial aid. Task order: servicing of title IV student… 0008 Office of Federal Student Aid $141,164,210
/ critical function IDIQ: servicing of title IV student financial aid. Task order 0007: to order loan consolidation… Office of Federal Student Aid $4,297,615
/ critical function IDIQ: servicing of title IV student financial aid. Task order: servicing of title IV student… 0006 Office of Federal Student Aid $133,892,027
Base award: servicing of title IV student financial aid. To provide title IV student loan management and servicing to… 0005 Office of Federal Student Aid $54,000
/ critical function task order 0004 - servicing title IV aid Office of Federal Student Aid $81,708,265
/ critical function servicing of title IV student financial aid. Task order 0003 - to order loan consolidation… Office of Federal Student Aid $3,769,377
/ critical function base award: servicing of title IV student financial aid. TAS code: to provide title IV student loan… 0002 Office of Federal Student Aid $1,200,000
Critical function - task order 0001 provides servicing of title IV student financial aid in accordance with section… Office of Federal Student Aid $108,025,412
Show all 19

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00172 · The purpose of this modification is to remove far clause 52.204-30 - federal acquisition supply chain security act orders-prohibition (DEC 2023), from the… $0
Supplemental Agreement for work within scope P00171 · The purpose of this modification is to incorporate far clause 52.204-30 federal acquisition supply chain security act orders-prohibition (DEC 2023), into the… $0
Supplemental Agreement for work within scope P00170 · The purpose of this modification is to revise the pricing structure in section b of the IDIQ contract to incorporate applicable rates due to the latest… $0
Other Administrative Action P00169 · The purpose of this modification is to replace a-10, wage determinations to contract ED-FSA-09-d-0015 (previously added in modification P00152). $0
Supplemental Agreement for work within scope P00168 · The purpose of this modification is to modify the pricing structure in section b of the IDIQ contract, to include pricing for change request (CR) 6703-on ramp… $0
Other Administrative Action P00167 · The purpose of this modification is to change the contracting officer from jackson mcclam to kimberly kilpatrick. $0
Supplemental Agreement for work within scope P00166 · The purpose of this modification is to incorporate far clause 52.204-27 prohibition on a bytedance covered application into the contract which also effects… $0
Supplemental Agreement for work within scope P00165 · The purpose of this modification is to incorporate far clause 52.222-55 minimum wages for contractor workers under executive order 14026 (JAN 2022) into the… $0
Supplemental Agreement for work within scope P00163 · The purpose of this modification is to correct administrative errors within clins A044, A045, A046, A047, A048 and A049 in section b of the IDIQ contract,… $0
Supplemental Agreement for work within scope P00162 · The purpose of this modification is to modify the pricing structure in section b of the IDIQ contract, previously revised per modification include common… $0
Supplemental Agreement for work within scope P00161 · Modification for changes to servicing requirements (call center hours and service level agreements) and contract pricing. $0
Other Administrative Action P00160 · Administrative modification to update the contracting officer. $0
Supplemental Agreement for work within scope P00159 · The purpose of this modification is to modify the pricing structure in section b of the IDIQ contract, previously revised per modification P00158, to include… $0
Supplemental Agreement for work within scope P00151 · The purpose of this modification is to incorporate far clause 52.222-62 paid sick leave and update the schedule b table accordingly. $0
Supplemental Agreement for work within scope P00158 · Modification P00158 to EDFSA09D0015 is to revise common unit pricing under CR6346. $0
Supplemental Agreement for work within scope P00157 · TH e purpose of this modification is to modify the pricing structure in section b of the IDIQ contract, previously revised per modification (P00155), to include… $0
Supplemental Agreement for work within scope P00156 · The purpose of this modification is to revise service level agreement performance metrics and replace future borrower allocation methodology. $0
Supplemental Agreement for work within scope P00154 · The purpose of this modification is to update the pricing structure with pricing for CR6391. $0
Supplemental Agreement for work within scope P00155 · The purpose of this modification to contract ED-FSA-09-d-0015 is revise the pricing structure in section b of the IDIQ contract. The revision increases… $0
Other Administrative Action P00152 · The purpose of this modification is to replace a-10, wage determinations to contraact ED-FSA-09-d-0015 (previously added in modification P00144), $0
Supplemental Agreement for work within scope P00153 · The purpose of this modification is to incorporate common pricing for the following change requests (CR) 6312 - fresh start plus and (CR) 6346 - borrower… $0
Supplemental Agreement for work within scope P00150 · The pourpose of this modification is to modify the pricing structure in section b of the IDIQ contract, previously revised per modification (P00149), to include… $0
Supplemental Agreement for work within scope P00149 · The purpose of this modification is to modify the pricing structure in section b of the IDIQ contract, previously revised per modification (P00136), to… $0
Supplemental Agreement for work within scope P00147 · The purpose of this modification is to incorporate far deviation clause 52.223-99 into the contract which also effects all associated task orders. $0
Supplemental Agreement for work within scope P00148 · The purpose of this modification is to incorporate revised edar security clause 3452.239-72 and revised FSA clause 39-8 and update position descriptions and… $0
Novation Agreement P00146 · The purpose of this modification is to execute a novation agreement transferring the contract from navient corporation to maximus education, LLC. $0
Other Administrative Action P00145 · The purpose of this modification is to revise the contract language associated with far clause 52.216-22 and extend the performance period. $0
Other Administrative Action P00144 · The purpose of this modification is to replace attachment a-10, wage determinations to contract ED-FSA-09-d-0015. $0
Other Administrative Action P00142 · The purpose of this modification is to change the primary contracting officers representative (COR) from christian hickson to andre barbosa for contract… $0
Supplemental Agreement for work within scope P00136 · To modify the pricing structure in section b of the IDIQ contract, previously revised per modification P00133, to include pricing for change request (CR) 5654… $0
Supplemental Agreement for work within scope P00135 · The purpose of this modification is to replace attachment a-10 wage determinations (previously updated in modification P00127). $0
Supplemental Agreement for work within scope P00134 · The purpose of this modification is to incorporate far clause 52.204-25 (AUG 2020) into contract number ED-FSA-09-d-0015 $0
Supplemental Agreement for work within scope P00133 · The purpose of this modification is to remove clin A040 for postage mailing cost, renumber the clin structure and to include postal costs (CR-5505) on clin A019… $0
Other Administrative Action P00132 · The purpose of this modification is to update the primary contracting officer's representative (COR) and alternate contracting officer's representative under… $0
Supplemental Agreement for work within scope P00131 · The purpose of this modification to contract number ED-FSA-09-d-0015 is to revise the pricing structure in section a of the IDIQ contract, previously revised… $0
Supplemental Agreement for work within scope P00129 · The purpose of this modification is to modify far clause 52.216-22 indefinite delivery. $0
Supplemental Agreement for work within scope P00128 · Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and education reconciliation act of 2010 (PUB.l.… $0
Other Administrative Action P00127 · The purpose of this modification is to incorporate revised wage determinations in accordance with far clause 52.204-25. $0
Supplemental Agreement for work within scope P00126 $0
Supplemental Agreement for work within scope P00124 · Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and education reconciliation act of 2010 (PUB.l.… $0
Supplemental Agreement for work within scope P00123 $0
Supplemental Agreement for work within scope P00121 $0
Supplemental Agreement for work within scope P00122 $0
Supplemental Agreement for work within scope P00120 $0
Supplemental Agreement for work within scope P00118 $0
Supplemental Agreement for work within scope P00117 $0
Supplemental Agreement for work within scope P00116 $0
Supplemental Agreement for work within scope P00115 · Critical function base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and education reconciliation act… $0
Other Administrative Action P00113 $0
Supplemental Agreement for work within scope P00114 · Base award: servicing of title IV student financial aid, in accordance with section 2212 of the health care and education reconciliation act of 2010 (PUB.l.… $0
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Quick answers

Who was awarded contract EDFSA09D0015?

EDFSA09D0015 was awarded to Maximus Education LLC by Office of Federal Student Aid (Department of Education) on June 17, 2009.

How much is contract EDFSA09D0015 worth?

Orders under EDFSA09D0015 have obligated $1,784,470,097. Their combined current value, with exercised options, is $1,903,167,229. EDFSA09D0015's own ceiling is $2,495,392,311.

How many orders have been placed under contract EDFSA09D0015?

19 orders have been placed under EDFSA09D0015, the latest on December 16, 2019.

Who can order from contract EDFSA09D0015?

EDFSA09D0015 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract EDFSA09D0015 competed?

The extent of competition for EDFSA09D0015 was full and open competition. The government received 5 offers.

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