Provide direct loan services such as call center and financial reporting - navient from 12/15/2019 through 12/14/2020

Ended Awarded Last action

Contract number
91003120F0314
Awardee
Awarding agency
Obligated
$764,376,220

Award facts

Contract value 100% obligated
$764,376,220.16 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00154 · The purpose of modification P00154 is to document the united states civilian board of contract appeals ruling for cbca 8407 and 8408 dated september 2, 2026,… $2,237,323
Funding Only Action P00153 · The purpose of this modification is to deobligate funds. -$73,840
Funding Only Action P00152 · Deobligate excess funding -$899,813
Supplemental Agreement for work within scope P00151 · Descope the uncompleted requirement for CR 6698 - saber - renaming the repaye plan to saving on a valuable education (save) plan and deobligate in the amount of… -$126,597
Supplemental Agreement for work within scope P00150 · 91003120F0314 $0
Other Administrative Action P00149 · The purpose of this modification is to extend operations and maintenance (o & m) services through december 31, 2024, at no cost to the government due to… $0
Other Administrative Action P00148 · The purpose of this modification is to change the administrative contracting officer from elvis taylor to paul KIM. Paul KIM can be reached at $0
Funding Only Action P00147 · The purpose of this modification is to DE-obligate excess funding from contract number ED-FSA-09-d-0015 task order 91003120F0314 in the amount of… -$15,175,635
Supplemental Agreement for work within scope P00146 · The purpose of this modification is to extend the o & m services at no cost to the government through june 30,2024. $0
Supplemental Agreement for work within scope P00145 · The purpose of this modification is to implement and fund change request (CR) 6961 - IDR recertification pause funds certification and add one-time funding… $120,076
Supplemental Agreement for work within scope P00144 · Extend the period of performance through 03/31/2024 and provide funding accordingly. $19,000,000
Supplemental Agreement for work within scope P00143 · The purpose of this modification is to implement and fund CR 6740 - joint consolidation loan (JCL) borrower separation forbearance. $81,819
Supplemental Agreement for work within scope P00142 · The purpose of this modification is to revise the implementation date for CRS 6701, 6713 & 6790 from march 9, 2024, to april 7, 2024 $0
Supplemental Agreement for work within scope P00141 · The purpose of this change request is to ensure closed school discharge applications are processed in accordance with current regulations and pending litigation… $13,383
Supplemental Agreement for work within scope P00140 · The purpose of this modification is to incorporate the following requirement change to CR 6651, july 1, 2023 final rule closed school discharge: executed… $0
Supplemental Agreement for work within scope P00139 · The purpose of this modification is to add clins 4050 and 4051 which incorporates option period v with a period of performance from december 15, 2023, through… $52,220,680
Supplemental Agreement for work within scope P00138 · The purpose of this modification is to incorporate the following requirement change to CR 6698. To update the implementation schedule for phase 2 of CR 6698… $0
Supplemental Agreement for work within scope P00137 · The purpose of this bilateral modification is to incorporate the revised requirement to CR3250 due diligence requirements billing and delinquency letter. $0
Funding Only Action P00136 · The purpose of this modification is to provide funding for servicing o & m & IT through 12/14/2023. $11,219,491
Funding Only Action P00135 · The purpose of this modification is to provide o & m funding for servicing through approximately NOV 30, 2023. $8,264,241
Supplemental Agreement for work within scope P00134 · The purpose of this modification is to incorporate and fund CR 6790 - saber - fafsa changes: add additional schema value for country code (companion to CR… $10,154
Funding Only Action P00133 · The purpose of this modification is to provide funding in the amount of $17,358,406.93 accordingly to task order 20F0314 via clins 4040-4042. $17,358,407
Supplemental Agreement for work within scope P00132 · The purpose of this modification is to DE-obligate excess funding caused by a stop work order for changes request CR 5963 and CR 6498. -$12,264
Supplemental Agreement for work within scope P00131 · The purpose of this modification is to correct an accounting category code incorrectly provided under modification (P00146), by deobligating and RE-obligating… $0
Funding Only Action P00130 · The purpose of this modification is to add incremental funding accordingly. $15,067,971
Supplemental Agreement for work within scope P00129 · The purpose of this modification is to revise the POP and incorporate one additional optional POP from november 1, 2023, through november 30, 2023 accordingly. $0
Funding Only Action P00128 · The purpose of the modification is to DE-obligate funding in the amount of $19,289,996,15 from clins 4034 ($11,147,617.36), 4035 ($6,045,269.42) and 4036… -$19,289,996
Funding Only Action P00127 · The purpose of this modification is to provide funding in the amount of $19,289,996.15 accordingly to task order 20F0314 via clins 4034-4036. The obligate value… $19,289,996
Supplemental Agreement for work within scope P00126 · To provide funding for employment cost index (ECI) - wage inflation for FY 2021 - o & m servicing - (OCT-AUG) - aidvantage. $2,063,487
Supplemental Agreement for work within scope P00125 · The purpose of this modification is to incorporate and fund CR 6651 july 1, 2023, final rule, closed school discharge. $28,382
Supplemental Agreement for work within scope P00124 · The purpose of this modification is to incorporate and fund CR 6701 - add false certification discharge types. $73,261
Funding Only Action P00123 · The purpose of this modification is to change the POP from 12/15/2022 - 10/15/2023 and provide additional funding. $23,879,824
Funding Only Action P00122 · The purpose of this modification is to incorporate funding and implement CR 6713 $65,608
Funding Only Action P00121 · The purpose of this modification is to DE-obligate funding from contract number ED-FSA-12-d-0012 task order 91003120F0335. -$35,353
Supplemental Agreement for work within scope P00120 · The purpose of this modification is to incorporate change request 6703 (on ramp transition period (revised 7/13/23) into contract number ED-FSA-09-d-0015 task… $226,561
Supplemental Agreement for work within scope P00119 · The purpose of this modification is to incorporate and provide funding for CR6698. $210,963
Supplemental Agreement for work within scope P00118 · The purpose of this modification is to incorporate and fund CR 6609 - saber/IDR phase II implementation guidance. $53,338
Supplemental Agreement for work within scope P00117 · The purpose of this modification is o incorporate and fund CR 6636 - osla decommission into the contract. $80,738
Supplemental Agreement for work within scope P00116 · The purpose of this modification is to add incremental funding in the amount of $32,126,000.00 thorough appx. 08/09/2023 via clins 4021 and 4022 $32,126,000
Supplemental Agreement for work within scope P00115 · The purpose of this modification is to add funding in the amount of $1,834,249.80 through appx. 06/17/2023 via clin 4020. $1,834,250
Supplemental Agreement for work within scope P00114 · The purpose of this modification is to incorporate and fund CR 6570 - great lakes decommission. $81,295
Supplemental Agreement for work within scope P00113 · The purpose of this modification is to add funding in the amount of $2,821,859.77 through appx. 06/13/2023 via clin 4018. $2,821,860
Funding Only Action P00111 · The purpose of this modification is to DE-obligate funding from contract number ED-FSA-09-d-0015 task order 91003120F0314. -$5,406,407
Supplemental Agreement for work within scope P00110 · The purpose of this modification is to add incremental funding in the amount of $57,212,500.00 through appx. 06/30/2023 via clins 4016 and 4017. $57,213,000
Supplemental Agreement for work within scope P00109 · The purpose of this modification is to incorporate and fund CR 6586 - low balance write-off increase. $13,831
Supplemental Agreement for work within scope P00108 · The purpose of this modification is to incorporate and fund CR 6581 - new interest capitalization regulations effective july 1, 2023. $157,679
Supplemental Agreement for work within scope P00107 · The purpose of this modification is to incorporate and fund CR 6495- (R2R) - payment due date (application of administrative forbearance) in the amount of… $13,098
Supplemental Agreement for work within scope P00106 · The purpose of modification P00106 is to correct an accounting category code incorrectly provided under ranging modifications, while adding servicing o & m… $0
Supplemental Agreement for work within scope P00105 · The purpose of this modification is to add funding in the amount of $30,997,473.68 through appx. 04/07/2023 via clins 4006 and 4007. $30,997,474
Supplemental Agreement for work within scope P00104 · The purpose of this modification is to incorporate and provide funding for CR 6529 - aidvantage non-serial PIF loan transfers. $185,888
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About this award

Written by GovTribe AI ·

The Department of Education's Office of Federal Student Aid issued a delivery order to Maximus Education LLC on December 14, 2019, with a ceiling value of $764.4 million and ultimate completion date of December 31, 2024. This order was issued under the Department of Education's Indefinite Delivery Contract EDFSA09D0015 to provide direct loan services including call center operations and financial reporting for federal student loan servicing. Modification P00154, dated September 2, 2026, documents the United States Civilian Board of Contract Appeals ruling for CBCA 8407 and 8408 between Maximus Education LLC, doing business as AidVantage, and the Department of Education.

Place of performance is Reston, VA. Work is priced on a firm fixed price basis with no set-aside designation.

Service Contract Inventory data shows invoiced labor of $104.7 million in FY2020, rising to $217 million in FY2023 before declining to $120.6 million in FY2024. FY2024 labor footprint was 586 FTEs across 1,219,946 contractor hours, with a derived government-paid hourly rate of $98.89. Subcontractors performed 35% of contractor hours in FY2024 across 10 subcontractors. Blended pricing rates declined from $133.29 per hour in FY2021 to $98.89 per hour in FY2024.

Quick answers

Who was awarded contract 91003120F0314?

91003120F0314 was awarded to Maximus Education LLC by Office of Federal Student Aid (Department of Education) on December 14, 2019.

How much is contract 91003120F0314 worth?

The government has obligated $764,376,220 on 91003120F0314.

Is contract 91003120F0314 an order under another contract?

Yes. 91003120F0314 is a delivery order under EDFSA09D0015, an indefinite delivery contract.

Was contract 91003120F0314 competed?

The extent of competition for 91003120F0314 was full and open competition. The government received 4 offers.

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