The services contemplated under this nexgen BPO indefinite delivery indefinite quantity (IDIQ) contract includes contact center support and back-office processing.
Ended Awarded Last action
- Contract number
- 91003120D0004
- Awardee
-
Texas Guaranteed Student Loan Corporation UEI TW45EP4RK6M1
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Task orders
- 1 $1,500,000 obligated
Award facts
- Opportunity
-
- NextGen Business Process Operations Solicitation · 91003119R0008 · Posted Jan 15, 2019
- NextGen Business Process Operations Award Notice · Posted Jun 30, 2020
- Combined order value
- $1,500,000 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 100% used
- $1,500,000.00
- Maximum order
- $1,500,000.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- NAICS code
- 522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
- PSC
- R710 Support- Management: Financial
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 12 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Education's Office of Federal Student Aid awarded an indefinite delivery/indefinite quantity multiple award contract under the NextGen Enhanced Processing Solution master contract to Trellis Company with a potential value of $1.5 million. Task Order 0001 provided $1.5 million in funding to support implementation of the NextGen initiative across all five contractors. Performance will take place in Round Rock, Texas over one year concluding in November 2021.
The original solicitation sought proposals to provide NextGen Business Process Operations services in support of the full student loan lifecycle. This includes contact center support, back-office processing, origination, servicing, default management, and integration with Department systems. Offerors were required to demonstrate experience in these functions. Evaluation factors included technical approach, management approach, and past performance. The primary purpose of this contract is to modernize the delivery of student financial assistance through the Federal Student Aid office's NextGen initiative.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| The purpose of task order 0001 is to provide identical funding to all five (5) BPO task order contractors for BPO… | Office of Federal Student Aid | $1,500,000 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Terminate for Convenience | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 91003120D0004?
91003120D0004 was awarded to Texas Guaranteed Student Loan Corporation by Office of Federal Student Aid (Department of Education) on June 23, 2020.
How much is contract 91003120D0004 worth?
Orders under 91003120D0004 have obligated $1,500,000. 91003120D0004's own ceiling is $1,500,000. A single order can be worth up to $1,500,000.
How many orders have been placed under contract 91003120D0004?
1 order has been placed under 91003120D0004, the latest on November 13, 2020.
Who can order from contract 91003120D0004?
91003120D0004 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Is contract 91003120D0004 part of a contract vehicle?
Yes. 91003120D0004 is part of NextGen Enhanced Processing Solution.
Was contract 91003120D0004 competed?
The extent of competition for 91003120D0004 was full and open competition. The government received 12 offers.
On GovTribe
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