Indefinite Delivery Contract 91003120D0004

Award Date 6/23/20
Last Date to Order 6/22/23
Ultimate Awardee
Not listed
Pricing Type
Firm Fixed Price
Legislative Mandate
Clinger Cohen Act
National Interest Action
None
Award Type
Multiple
Primary Consortia Member
Not listed
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The Department of Education's Office of Federal Student Aid awarded an indefinite delivery/indefinite quantity multiple award contract under the NextGen Enhanced Processing Solution master contract to Trellis Company with a potential value of $1.5 million. Task Order 0001 provided $1.5 million in funding to support implementation of the NextGen initiative across all five contractors. Performance will take place in Round Rock, Texas over one year concluding in November 2021.

The original solicitation sought proposals to provide NextGen Business Process Operations services in support of the full student loan lifecycle. This includes contact center support, back-office processing, origination, servicing, default management, and integration with Department systems. Offerors were required to demonstrate experience in these functions. Evaluation factors included technical approach, management approach, and past performance. The primary purpose of this contract is to modernize the delivery of student financial assistance through the Federal Student Aid office's NextGen initiative.

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