Indefinite Delivery Contract 75P00120D00010

The Department of Health and Human Services Administration for Children and Families awarded a single award indefinite delivery/indefinite quantity contract to Bcfs Health and Human Services Corp. to provide Disaster Human Services Case Management program services. Under the originating solicitation, the contractor maintains a roster of at least 90 trained case managers and resource coordinators to deploy in presidentially declared disaster areas to assess unmet survivor needs, provide referrals to assistance resources, and develop individual recovery plans. Two task orders have been issued against the contract to date, one for $3.3 million to establish a virtual call center providing direct survivor access to case management services through April 2021 in Washington, D.C. The other task order is for $2.68 million for readiness support services through April 2025 in San Antonio, Texas.

The potential value of the IDV contract is $99.9 million to be disbursed across task orders over a five-year period from April 2020 through April 2025. No set-aside designations are specified. As the prime contractor, Bcfs Health and Human Services Corp. will leverage the disaster case management experience of its parent organization, Baptist Child and Family Services, to deliver coordinated human services support under the contract for the Department of Health and Human Services Administration for Children and Families Office of Human Services Emergency Preparedness and Response.