Non-citizen communications services contract
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 70CDCR23D00000005
- Awardee
-
Talton Communications Inc. UEI PVFKXDGJJQZ2
- Awarding agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Task orders
- 4 $41,507,979 obligated
Award facts
- Opportunity
-
- Noncitizen Communication Services Solicitation · 70CDCR23R00000005 · Posted Jan 30, 2023
- Combined order value
- $41,507,979 Current and potential, with all options
- Last date to order 81% complete
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 517121 Telecommunications Resellers
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 2 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
Immigration and Customs Enforcement awarded a single-award indefinite-delivery contract to Talton Communications Inc., an SBA-certified HUBZone small business, for $22.24 million on August 1, 2023, with a total small business set-aside designation. This contract procures non-citizen communications services, including domestic and international calling, tablets, video messaging, and pro bono calls for detainees across ICE detention facilities, holding rooms, and Border Patrol locations nationwide. The ultimate completion date is July 31, 2027.
Performance occurs at detention facilities, holding rooms, and Border Patrol locations listed in the solicitation attachments, with the majority of ordering activity concentrated in Valley Grande and Selma, Alabama. The contract comprises a one-year base period and four one-year option periods. The solicitation, posted January 30, 2023, and due February 28, 2023, specified firm fixed-unit pricing using FAR Part 12 commercial-item procedures and FAR Part 15 evaluation, with offerors pricing domestic and international calls, tablets, and video/messaging services against historical usage data. The NAICS code is 517121 (telecommunication resellers). The contractor must maintain an approved accounting system; pro bono call volumes historically reached 240,000 minutes over a 12-month period.
Three delivery orders have issued under this IDIQ. The initial delivery order, awarded August 1, 2023, for $38.77 million (firm fixed price, Valley Grande, Alabama, performance through July 2025), was a closeout modification as of April 8, 2025. A second delivery order on August 1, 2024, for $11.34 million (Valley Grande, Alabama, ultimate completion July 31, 2025) deobligated excess funding for court-ordered settlement calls. Most recently, on August 1, 2025, ICE issued a delivery order for $30.15 million (Selma, Alabama, ultimate completion July 31, 2027) funding the Court Order Program Reimbursement component.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Change Order | $0 | |
| Change Order | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 70CDCR23D00000005?
70CDCR23D00000005 was awarded to Talton Communications Inc. by Immigration and Customs Enforcement (Department of Homeland Security) on August 1, 2023.
How much is contract 70CDCR23D00000005 worth?
Orders under 70CDCR23D00000005 have obligated $41,507,979.
How many orders have been placed under contract 70CDCR23D00000005?
4 orders have been placed under 70CDCR23D00000005, the latest on September 15, 2026.
Who can order from contract 70CDCR23D00000005?
70CDCR23D00000005 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 70CDCR23D00000005 competed?
The extent of competition for 70CDCR23D00000005 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Total Small Business.
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