Customer service center support (cscs) for service desks, computer desk side deployments, asset and quality management services, scanner support, printing services, and course web development.
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 6973GH22D00069
- Awardee
-
Chickasaw Strategic Pointe, LLC UEI NQQJBJ3BBS28
- Awarding agency
-
Franchise Acquisition Servies
Federal Aviation Administration, Department of Transportation
- Task orders
- 15 $13,052,870 obligated
Award facts
- Opportunity
-
- ESC CSDS Helpdesk Follow-on Pre-Solicitation · 6973GH22R00005 · Posted Feb 18, 2021
- Combined order value
-
- $13,052,870 Current, with exercised options
- $15,823,421 Potential, with all options
- Last date to order 86% complete
- IDV ceiling 54% used
- $24,060,425.15
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- Headquarters Federal Aviation Administration, Department of Transportation
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition after exclusion of sources · 2 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Defense Civilian Headquarters awarded a single-award competitive 8(a) IDIQ to Chickasaw Strategic Pointe, LLC on June 16, 2022, with a ceiling of $24,060,425.15 and an ultimate completion date of June 30, 2027. Chickasaw Strategic Pointe is a tribally-owned, minority-owned 8(a) small business with SBA 8(a) Program Participant certification through July 2027.
The IDIQ procures customer service center support including service desks, computer desk side deployments, asset and quality management services, scanner support, printing services, and course web development.
Place of performance is Oklahoma City, Oklahoma.
The originating pre-solicitation was posted February 18, 2021, and closed March 12, 2021.
Period of performance runs from the award date through June 30, 2027.
Recent task order activity under this IDIQ includes delivery orders for Level 1 Service Desk operations, administrative support, and print and e-learning services issued to civilian agency Headquarters customer offices. In June 2026, two delivery orders exercised option year 4: a $650,321.92 Level 1 Service Desk firm fixed-price order and an $85,567.68 contract labor order for the AMK-263 program. In October 2025, a $1,585,503.55 labor-hour task order for Level 1 Service Desk Task (option year 3) ran November 1, 2025 through June 30, 2026. Additional option year 3 orders in June 2025 included a $3,059,384.20 Level 1 Service Desk Task and a $905,652 task 3/4 consolidation exercise. Earlier orders supporting option year 2 and option year 1 tasks covered Level 1 Service Desk operations, general clerk and administrative assistant support, and print/e-learning services. Most recent delivery orders reflect firm fixed-price structures with performance in Oklahoma City, Oklahoma.
Task orders
Show all 15
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Show all 13
Quick answers
Who was awarded contract 6973GH22D00069?
6973GH22D00069 was awarded to Chickasaw Strategic Pointe, LLC by Franchise Acquisition Servies (Federal Aviation Administration) on June 16, 2022.
How much is contract 6973GH22D00069 worth?
Orders under 6973GH22D00069 have obligated $13,052,870. Their combined potential value, with all options, is $15,823,421. 6973GH22D00069's own ceiling is $24,060,425.
How many orders have been placed under contract 6973GH22D00069?
15 orders have been placed under 6973GH22D00069, the latest on June 24, 2026.
Which agency awarded contract 6973GH22D00069?
Franchise Acquisition Servies (Federal Aviation Administration) awarded 6973GH22D00069, with funding from Headquarters (Federal Aviation Administration).
Who can order from contract 6973GH22D00069?
6973GH22D00069 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 6973GH22D00069 competed?
The extent of competition for 6973GH22D00069 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Competitive 8(a).
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