Customized (PRESCRIPTION) hearing aid devices and repair services. GSA best in class category for: simple wireless remotes, wireless systems, hearing aid earmolds, and hearing aid repairs to meet…

Active Indefinite Delivery Contract Awarded Last action

Contract number
36C79125D0008
Awardee
Awarding agency
Task orders
15 $58,267,707 obligated

Award facts

Opportunity
Combined order value
$58,267,707 Current and potential, with all options
Last date to order 30% complete
IDV ceiling 1% used
$4,000,000,000.00
Award type
Single award
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Veterans Affairs awarded a single-award indefinite-delivery contract to Starkey Laboratories Inc. on May 1, 2025, for customized prescription hearing aid devices and repair services with a $4 billion ceiling and ultimate completion date of April 30, 2030. This is a sole-source procurement under Title 41 U.S.C. 3304, designated as GSA Best in Class; market research confirmed that only the original manufacturer can perform repairs on proprietary Starkey devices.

Veterans Integrated Service Network 19 is the contracting and funding federal agency. The contract covers customized prescription hearing aids, wireless hearing systems (including Picasso, Signature Series, Genesis, Evolv, Surflink, and Starlink platforms), diagnostic instruments, hearing aid earmolds, and comprehensive repair services to meet the needs of U.S. military, veterans, and Indian Health Service beneficiaries. Performance occurs at Starkey's headquarters in Eden Prairie, Minnesota, and at subordinate service locations including Golden, Colorado and regional VA and IHS facilities nationwide.

The contract was awarded as a single, non-competitive procurement following market research that identified only Starkey as capable of performing proprietary repairs. The period of performance runs five years from May 1, 2025, through April 30, 2030. NAICS code 334510 (Electromedical and Electrotherapeutic Apparatus Manufacturing) applies, with a size standard of 1,250 employees.

Delivery orders issued under this IDIQ since award total millions monthly. Recent orders include July 2025 ($8.41 million), August 2025 ($8.13 million), June 2025 ($7.58 million), September 2025 ($7.85 million from Golden, Colorado), October 2025 ($7.49 million), November 2025 ($5.40 million), December 2025 ($2.32 million), and January 2026 ($2.53 million), reflecting consistent monthly purchasing patterns ranging from approximately $4.6 million to $8.4 million. Starkey operates as prime contractor with no subcontractors identified on this vehicle.

Description

Customized (PRESCRIPTION) hearing aid devices and repair services. GSA best in class category for: simple wireless remotes, wireless systems, hearing aid earmolds, and hearing aid repairs to meet the needs of U.S. Military, veterans, and IHS.

Task orders

Task order Ordering agency Obligated Awarded
Hearing aid task order for pawnee 75H71126F80037 Indian Health Service $30,000
Express report: january 2026 data - purchase order data for VA national hearing aid contract 36C79126K0093 Veterans Integrated Service Network 19 (VHA) $2,526,917
Express report: december 2025 data - purchase order data for VA national hearing aid contract. 36C79126K0060 Veterans Integrated Service Network 19 (VHA) $2,318,651
Express report: november 2025 data - purchase order data for VA national hearing aid contract. 36C79126K0043 Veterans Integrated Service Network 19 (VHA) $5,401,673
Express report: october 2025 data - purchase order data for VA national hearing aid contract. 36C79126K0028 Veterans Integrated Service Network 19 (VHA) $7,494,827
Express report september 2025 36C79126K0013 Veterans Integrated Service Network 19 (VHA) $7,850,425
Express report: august 2025 data - purchase order data for VA national hearing aid contract. 36C79125K0311 Veterans Integrated Service Network 19 (VHA) $8,131,306
Express report: july 2025 data - purchase order data for VA national hearing aid contract for roes orders placed. 36C79125K0290 Veterans Integrated Service Network 19 (VHA) $8,410,853
Express report: june 2025 data - purchase order data for VA national hearing aid contract. 36C79125K0266 Veterans Integrated Service Network 19 (VHA) $7,575,681
Cass lake, red lake, and white earth service units 75H70525F80020 Indian Health Service $31,066
Express report: may 2025 data - purchase order data for VA national hearing aid contract. 36C79125K0246 Veterans Integrated Service Network 19 (VHA) $8,406,136
Hearing aids and repairs for clinton 75H71125F80064 Indian Health Service $6,000
Hearing aids and repairs for pawnee indian health center 75H71125F80054 Indian Health Service $26,250
Hearing aids and repairs for claremore 75H71125F80053 Indian Health Service $7,923
Hearing aid task order for wewoka 75H71125F80051 Indian Health Service $50,000
Show all 15

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to incorporate the 2026 fall tech refresh for hearing aids and repairs. $0
Supplemental Agreement for work within scope P00005 · The purpose of this modification is to correct the date in far 52.216-22 indefinite quantity and to incorporate three new contract clauses into the contract. $0
Supplemental Agreement for work within scope P00004 $0
Supplemental Agreement for work within scope P00003 · This modification is a technology refresh approved by the program office and CO in accordance with section B.31 of the contract. $0
Other Administrative Action P00002 · The purpose for this modification is to update CO authority. $0
Other Administrative Action P00001 · The purpose for this modification is to incorporate tailored clauses that did not flow from the solicitation to the award document. $0
Original award $0

Quick answers

Who was awarded contract 36C79125D0008?

36C79125D0008 was awarded to Starkey Laboratories Inc. by Veterans Integrated Service Network 19 (Veterans Health Administration) on May 1, 2025.

How much is contract 36C79125D0008 worth?

Orders under 36C79125D0008 have obligated $58,267,707. 36C79125D0008's own ceiling is $4,000,000,000.

How many orders have been placed under contract 36C79125D0008?

15 orders have been placed under 36C79125D0008, the latest on April 6, 2026.

Who can order from contract 36C79125D0008?

36C79125D0008 is a single award indefinite delivery contract.

Was contract 36C79125D0008 competed?

The extent of competition for 36C79125D0008 was not competed. The government received 1 offer.

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