Indefinite Delivery Contract 36C25726D0060

Govtranz National LLC, a service-disabled veteran-owned small business, was awarded a single-award indefinite delivery contract by the Department of Veterans Affairs Veterans Integrated Service Network 17 on May 4, 2026, with a ceiling value of $1,543,450. The contract, which extends through May 3, 2031, provides 24/7 non-emergency ambulance transportation services for wheelchair-dependent and other mobility-impaired veterans across six counties in Texas and New Mexico, specifically serving the El Paso, Texas area and five Community-Based Outpatient Clinics. The contractor must utilize the VetRide Third Party Portal for trip management and coordinate transportation between Veterans Affairs medical facilities, community hospitals, veteran residences, and local airports, with an estimated volume of approximately 2,000 patient trips annually.

The statement of work requires Govtranz National LLC to maintain strict operational standards including vehicle cleanliness and maintenance protocols, Health Insurance Portability and Accountability Act (HIPAA) compliance, personnel qualification standards with specialized training requirements, and adherence to enhanced COVID-19 and infectious disease protocols. Performance monitoring is conducted through a Quality Assurance Surveillance Plan that tracks on-time pick-ups, incident reporting, and invoice accuracy metrics. The original market research solicitation, posted July 23, 2025, with a due date of August 22, 2025, indicated no incumbent contractors and encompassed procurement under North American Industry Classification System code 485991 with a size standard threshold of $19 million, establishing the baseline for evaluating contractor socioeconomic classifications and contract capacity.