7A21--V12 Hands Free Clinical Communication and Workflow System
The Department of Veterans Affairs intends to solicit a Vocera Clinical Communication System on a brand-name-only basis for Veterans Integrated Service Network (VISN) 12, with quotes due September 9, 2026 at 12:00 p.m. Central Time. This is a hands-free clinical communication and workflow system procurement under PSC 7A21 (IT and Telecom – Business Application Software, Perpetual License) and NAICS 541519 (Other Computer Related Services). The brand-name-only designation limits competition to the named vendor and indicates the government has tied requirements specifically to the Vocera platform rather than seeking competitive alternatives. The contracting office is the Department of Veterans Affairs, 36C252, located at 115 South 84th Street, Suite 101, Milwaukee, Wisconsin 53214-1476. Jim Hedman (james.hedman2@va.gov) is the primary point of contact. The formal solicitation is expected to release on or around August 29, 2026 under solicitation number 36C25226R0071. The notice does not specify budget, award timeline, period of performance, or quantity details.
36C25226R0071 Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12
8/29/26, 10:54 AM 7A21--V12 Hands Free Clinical Communication and Workflow System (Vocera) Brand Name Only
The Department of Veterans Affairs, Veterans Integrated Service Network 12, awarded a firm fixed-price IDIQ contract valued at $26,005,032.54 to Government Marketing and Procurement, LLC on September 24, 2026, for Vocera brand hands-free clinical communication and workflow systems.
The five-year contract covers eight VA medical centers and clinics across Illinois, Wisconsin, and Michigan: Jesse Brown VA Medical Center, Captain James Lovell Federal Health Care Center, Oscar G. Johnson VA Medical Center, Tomah VA Medical Center, Edward Hines Jr. VA Hospital, William S. Middleton Memorial Veterans Hospital, Clement J. Zablocki VA Medical Center, and VA Illiana Health Care System. Scope includes V5000 Smartbadge devices and adapters, implementation services, software licenses, support, and warranties. The award was made without full and open competition based on Vocera's unique qualification as the only manufacturer meeting VISN 12's essential requirements for hands-free clinical communication with FIPS 140-2 validated encryption (CMVP Certificate #3865), as mandated by VA Directive 6512. PSC 7A21; NAICS 541519.
36C25226R0071 Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12
9/24/26, 5:21 PM 7A21--V12 Hands Free Clinical Communication and Workflow System
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 seeks to procure a hands-free clinical communication and workflow system using Vocera brand technology, with proposals due September 9, 2026 and questions due September 3. The procurement is unrestricted and uses a Lowest Price Technically Acceptable (LPTA) evaluation approach.
Place of performance is VISN 12 facilities. The contract covers five ordering periods from September 15, 2026 through September 14, 2031, with a minimum value of $1,000.00 and maximum value of $25,000,000.00. The procurement encompasses approximately 200 line items per ordering period, including Vocera V5000 smartbadges, batteries, chargers, training kits, software licenses (Enterprise, Platform, Messaging, and Analytics licenses in various user configurations), Premier Support services, warranty extensions, and implementation and training services. Initial period quantities include 1,535 V5000 units, 2,605 batteries, 384 chargers, and numerous software licenses and support packages. Delivery is 30 days after receipt of order to destination.
Amendment 0001 reduced line item 0014 (Vocera Enterprise License, 750 Users) from one to zero and increased line item 0015 (Software License, SIP Telephony, 6 Ports) from 24 to 16 units. Manufacturer authorization is required in accordance with VAAR 852.212-71; the authorized party (prime or subcontractor) must hold valid OEM, authorized dealer, authorized distributor, or authorized reseller status. Subcontracting is permitted. Evaluation criteria are Technical Acceptability (Pass/Fail), Past Performance (Pass/Fail), and Price evaluated for fairness and reasonableness without point-scoring. NAICS code is 541519; PSC code is 7A21. Contracting Officer Jim Hedman is reachable at 414-384-2000 Ext 43235.
36C25226R0071 Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12
8/29/26, 11:10 AM 7A21--VISN 12 Hands Free Clinical Communication and Workflow System
Veterans Affairs Veterans Integrated Service Network 12 announced its intent to consolidate separate Stryker/Vocera clinical communications system contracts across multiple VISN 12 stations, effective immediately under FAR 7.107-3. VISN 12 currently maintains individual or select-station contracts for these hands-free clinical communication and workflow systems and has determined consolidation is necessary and justified. The consolidation is classified under NAICS 541519 (Other professional, scientific, and technical services). The contracting office is located in Milwaukee, Wisconsin, with Jim Hedman as the point of contact (james.hedman2@va.gov, 414-384-2000 Ext 43235). This notice serves as a public announcement of the consolidation strategy prior to full solicitation release; no response deadline or award date is specified in this notification.
36C25226R0071 Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12
8/21/26, 4:27 PM