Indefinite Delivery Contract 36C25026D0043

Reino Linen Service, Inc. (doing business as Reino Cleaners), a for-profit limited liability company headquartered in Gibsonburg, Ohio, was awarded a single-award Indefinite Delivery Contract valued at $6.64M by the Department of Veterans Affairs' Veterans Integrated Service Network 10 (VISN 10) to provide comprehensive linen and laundry services to the Northeast Ohio VA Healthcare System. The contract was awarded on April 1, 2026, with an ultimate completion date of December 31, 2029, and contains no set-aside designation. Under this IDV, the contractor supplies and launders hospital linens, patient uniforms, cleaning materials, and specialized items including patient slings with tracking systems, squad packs, and infestation kits. Service delivery includes daily to bi-weekly pick-up, processing, washing, drying, finishing, packaging, and delivery operations. The contractor is required to maintain physical separation between clean and soiled linens through barrier walls and positive/negative air pressure systems, utilize EPA-approved germicides for disinfection, maintain quarterly-certified scales, and assign an on-site manager available Monday through Friday from 8:00 AM to 4:30 PM with one-hour response capability to facility requests.

A delivery order issued under this IDV on April 1, 2026, allocated $1.37M in ceiling value through December 31, 2029, specifically to support the Cleveland Louis Stokes VA Medical Center and its affiliated Community-Based Outpatient Clinics. The delivery order employs firm fixed-price compensation based on clean, dry weight of delivered linen at $0.01 per pound for standard items, with separate billing for specialty services, distribution stops, and loss charges. The original solicitation, posted January 22, 2026, with a February 13, 2026 quote deadline, was issued under simplified acquisition procedures as a full and open competition for commercial linen supply services under NAICS code 812331. The base period procurement guaranteed a minimum of $250,000 in fiscal year 2026 with a maximum potential contract value of $8.9M across the base period and three optional one-year extensions through December 31, 2029. Evaluation criteria included technical capability (regulatory compliance, quality control, deployment schedule, technical support), cost and pricing, past performance supported by three references, and administrative compliance.